Outstanding service provided by Zach! Extremely informative…read moreand discernibly dedicated to customer satisfaction. I highly recommend this business.

Bob was extremely helpful at listening to what my future hauling plans with my truck were to help…read moreme decide on the right product. Pricing was fair and competitive. Following the install, Zach took his time in going over the equipment, ensuring that my wife and I understood what he was explaining, as well as answering all questions that we had. It is easy to tell that these gentleman take pride in their work. As someone who likes to do a good amount of research before spending hard-earned money, I highly recommend Master Hitch.

I had to have my battery replaced and my whole experience with Tyler at this location was AMAZING!…read more He was receptive to my needs and made doing business a snap!! I paid and had my battery removed and installed in less than 10 minutes. I felt like I was mKing a NASCAR pit stop!!! Tyler is a HUGE asset to your store!! Thank you for taking care of my needs!! Thank you Tyler!!!

Store staff was not helpful at all. Went in looking for a card engine self restart battery (and I'm…read moreno expert in the subject). When I asked the cashier and the stocker in the aisle they were both very impatient, and didn't treat me with good customer service.

I used to buy only from Orielys for years, but I am done with them. I had a battery fail within…read morethe warranty period and they supposedly couldn't find it under my phone number so I went to Costco and bought one for half the price. My son's battery failed after 1 year and I went to this store with the receipt and they refused to warranty it so we are going elsewhere. O'rielly batteries are junk and they will not stand behind their warranty. To make matter worse the manager by the name Stephen was extremely rude and I am done with Orielys.

This morning my battery died, so I went to O'Reilly's off Raeford Road and purchased a new one…read more Unfortunately, after driving for about an hour, it died again. I went back and spoke with Paul, and he immediately went above and beyond to help me. He tested my alternator (just as we suspected, it was underpowered) and quickly located a replacement in Conroe, which was perfect since I live there. He even jumped my battery so I could make it to the store with enough juice. Paul's professionalism, knowledge, and excellent customer service made a stressful situation easy to handle. Highly recommend O'Reilly's on Raeford Road -- and if you go, see Paul! - Tim Lancaster

I visited this location today looking for an interior air filter for my Genesis. They Asian…read moregentleman that helped me was very kind. However, there's another not so gentleman with a thick crusty beard who is absolutely puts the ass in jackass. As soon as I pulled up to this location I had a flashback of a horrible experience several years ago but I was hoping he was not here any longer. Apparently he is. He is extremely rude, short, and repeats his input approximately three times as if I didn't hear it the first time. Stay away! There are too many other Auto Parts in the area with much better customer service.

I came in needing a battery test as my Tahoe was having trouble starting. The guy behind the…read morecounter ran the test and I had a bad battery. On Tahoes the battery is located under an arm that must be removed with socket wrenches to change it out. I've always had to do this at home. The manager, Daniel C., offered to change it out for me on site. That is above and beyond customer service. It made my day so much easier!!

The staff was so very helpful and very knowledgeable about all the products. I love this location…read moreand will be going here for all my auto needs

Chris was very helpful with replacing my battery. Went above and beyond in installing it for me…read moreeven when I ordered it online. Thank you!

For years I have driven past another auto parts store to bring all my business here because these…read moreguys know what they are doing. Today i needed to replace a dead battery. I tried to jump start it yesterday but it would did hold a charge overnight. I removed it and brought it to get tested. I remembered buying the battery here about two years ago. I walked in saying I needed to buy a new battery. They had all my records in their system, and they replaced the battery under their warranty. As I have for years, I will continue to bring all of my car maintenance and tool needs to this store.

Went in an hour before closing for a battery test and the two workers there told us "no cause it…read morewas close to closing time". All they simply had to do was a quick test that took like maybe 2mins. They were just sitting doing nothing. Took my business to AUTO ZONE and they got it done In under 2mins. I Will never come back to this O'reilly!!

Best AutoZone in a 25 mile radius from my house. The staff are always super helpful and…read moreknowledgeable. They offer a nice selection.

I cannot say enough great things about Dom S. at AutoZone on Birnham Woods. Dom went above and…read morebeyond to help me find a solution for my car window issue. Not only was he incredibly knowledgeable, but his exceptional customer service and willingness to go the extra mile made what could have been a stressful situation so much easier. It's rare to find someone who genuinely cares about helping customers the way Dom does. Thank you for your outstanding service--I'll definitely be coming back to this location!

I wouldnt recommend this place to work on your stuff much less buy something from them …read more Bought a buggy from them and asked if anything was wrong . went yo pick it up , it damaged so bad on the panels like it was rolled on its sides ,take it home and offload it and the check engine light it on code for bad grounding . All the wires they bunched up on the wall are loose and getting hot . tires look like they burned out in the shop ,wasted like to no rubber left . Again don't buy nothing from this place even if it's cheap . They don't care . He said it was a custom razor so it's ok to be all scratched up and body damaged . Took the belt off to see why it's making noise and screw had silicone on to hold three of the bolts . Again don't waste your money here . Worst place ever to buy . have text and messages to prove the buggy looks like a scrap pile of parts put together to make a razor to make money

We saw an ad for a side-by-side that looked perfect for our needs. When we stopped in to have a…read morelook, the shop was bustling and clean, and everyone was outgoing and professional. Aleks was able to answer all our questions about the vehicle, we test drove it and had our purchase processed within the hour. Overall we had a great experience, and if you're looking for an off road vehicle, service or accessories I'd recommend Texas Premium Powersports!

Dude. So I'm in need of a battery and i already been to 2…read moreauto zones and an O'Reilly so I'm hoping this place has what I need. I was helped by Ellen and she was literally the worst. Bad attitude, not helpful, obviously wants to be home. I ask questions, she answers like I don't know what I'm talking about. It's sad because usually O'Reilly is usually our go to auto store. This one isn't the one for you if you value customer service. And it's funny because she answered the phone "this is Ellen" but her shirt says "Sally"... ‍

Sidney at the Kuykendahl store is the best! When I arrived, I announced I didn't know what was…read morewrong with my vehicle, but it was having difficulty starting. He was quick to check my battery and said it needed to be replaced. Within 15 minutes my battery was replaced and I was on my way. I couldn't ask for a more professional and kind man. Thank you, Sidney!