Quality customer service is right around the corner! My car was having a moment and hesitantly…read morestarted after needing a jump the other morning. So after advice from the hubby and the need to run several errands, I mean, of course this happens the day I need to take a child to urgent care! I took it to O'Reilly's to check the battery. They didn't try to upsell me on anything or slick talk me or you know... they were very straightforward I thought it was the battery, it was the battery and they sold me a battery. A good battery. Thank you.

They didn't end up having what I was looking for. But, not…read morefor the lack of trying! We looked for the part every possible way. The customer service was above and beyond. For auto parts and accessories, they have a great selection and reasonable prices.

I came in needing a battery test as my Tahoe was having trouble starting. The guy behind the…read morecounter ran the test and I had a bad battery. On Tahoes the battery is located under an arm that must be removed with socket wrenches to change it out. I've always had to do this at home. The manager, Daniel C., offered to change it out for me on site. That is above and beyond customer service. It made my day so much easier!!

I visited this location today looking for an interior air filter for my Genesis. They Asian…read moregentleman that helped me was very kind. However, there's another not so gentleman with a thick crusty beard who is absolutely puts the ass in jackass. As soon as I pulled up to this location I had a flashback of a horrible experience several years ago but I was hoping he was not here any longer. Apparently he is. He is extremely rude, short, and repeats his input approximately three times as if I didn't hear it the first time. Stay away! There are too many other Auto Parts in the area with much better customer service.

Best AutoZone in a 25 mile radius from my house. The staff are always super helpful and…read moreknowledgeable. They offer a nice selection.

I cannot say enough great things about Dom S. at AutoZone on Birnham Woods. Dom went above and…read morebeyond to help me find a solution for my car window issue. Not only was he incredibly knowledgeable, but his exceptional customer service and willingness to go the extra mile made what could have been a stressful situation so much easier. It's rare to find someone who genuinely cares about helping customers the way Dom does. Thank you for your outstanding service--I'll definitely be coming back to this location!

I had to have my battery replaced and my whole experience with Tyler at this location was AMAZING!…read more He was receptive to my needs and made doing business a snap!! I paid and had my battery removed and installed in less than 10 minutes. I felt like I was mKing a NASCAR pit stop!!! Tyler is a HUGE asset to your store!! Thank you for taking care of my needs!! Thank you Tyler!!!

Store staff was not helpful at all. Went in looking for a card engine self restart battery (and I'm…read moreno expert in the subject). When I asked the cashier and the stocker in the aisle they were both very impatient, and didn't treat me with good customer service.

This Auto parts store Always has the knowledge and the parts I need. If you are looking for…read morequality parts and people that actually know an alternator from a starter than come on in. AC-Delco cheaper than the Dealer

Store # 23 would not allow my business to buy parts for the first time in 20 years. The new manager…read morewas rude, cocky and just said "you have no account" I told him I have purchased from a ash account for years from Henry and many other managers. The older white man said I'm here replacing him and the others from selling to everyone. I will never buy from XL again.

Sidney at the Kuykendahl store is the best! When I arrived, I announced I didn't know what was…read morewrong with my vehicle, but it was having difficulty starting. He was quick to check my battery and said it needed to be replaced. Within 15 minutes my battery was replaced and I was on my way. I couldn't ask for a more professional and kind man. Thank you, Sidney!

Dude. So I'm in need of a battery and i already been to 2…read moreauto zones and an O'Reilly so I'm hoping this place has what I need. I was helped by Ellen and she was literally the worst. Bad attitude, not helpful, obviously wants to be home. I ask questions, she answers like I don't know what I'm talking about. It's sad because usually O'Reilly is usually our go to auto store. This one isn't the one for you if you value customer service. And it's funny because she answered the phone "this is Ellen" but her shirt says "Sally"... ‍