Bought new windshield wipers about 2 weeks ago and unfortunately wipers would make noise . I came…read morein and spoke with Asst Manager Vincent and he took the time to look up my receipt in their system and replaced my windshield wipers. Thank you so much for your help Vincent!

This place is full of men that talk down to women and when we tell them what we need, they laugh at…read moreus and then get surprised when you get angry. They sold me a faulty battery and tried to argue that they didn't need to give me a new one even though if it died before a year they needed to give it to me and they said well you weren't he is gone and you already used it for the second battery and I said I argued I said yes I know that but it still shouldn't have died before years was up so give me my battery and he starts laughing.

My guy Christopher helped me out quick and easy, he's a great guy. I was very satisfied with my…read moreexperience

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We've been looking all over for a specific head light and found it was here. Upon entering the…read morestore the Manager Alejandro greeted us right away and was there to assist us. While getting our lights his coworkers Colton and Bryan grabbed us the extra things we needed to put them on. Not only did these guys know by knowledge what we needed they also knew how to be friendly. You don't come across people like this nowadays and we definitely will be coming back for our auto needs. Thanks so much guys.

Sam was very polite. He was on a call but still acknowledged my presence. The store was clean and…read moreorganized. Sam had me in and out the store in minutes! I went there to pick up an online order.

I will never take my truck to anybody else except Power Stroke Magic in Cypress. They are…read moreoutstanding. The best experience I have ever had with a vehicle in a mechanic shop. They kept me updated through the whole process and did the extras that make them special. They are by far the very best when it comes to Power Stroke Engines. Thank you for your tireless work and professionalism! If I could give you 10 Stars I would. Glenn Beisert, Magnolia Texas.

would give more stars if I could.. top notch guys and facility. doesn't get any better. I make the…read more6 hour round trip just to come here.

Recently went to Firestone in Cypress off 290 and didn't have a lot of time. Francisco worked with…read moreme and got all my services done without having to wait all day. The lobby itself was clean and was very impressed the service itself. Thank you Francisco for the service you provided! I would definitely recommend their services.

Very disappointing experience. I went to this location because the high-mounted brake light on my…read more2020 Kia Forte had gone out, expecting a relatively simple repair. I was quoted approximately $275 for labor alone, which seemed extremely high for a brake light issue. I decided to get a second opinion at another Firestone location instead. The other location inspected the vehicle and found that it was only the bulb. They also checked the wiring and connections and confirmed there was no wiring or water-damage issue. The bulb was replaced without the major repair that I was quoted for at this location it was fixed for $18 at another location. I'm glad I got a second opinion, because I would have paid hundreds of dollars unnecessarily if I had accepted the original quote. Customers should be given a clear explanation of exactly what needs to be repaired and why the labor cost is so high before agreeing to the work. I would strongly recommend getting a second opinion if you're given an unusually expensive quote for a simple repair.

The Mercedes mechanics say this place is the best. That's a good referral when one of the world's…read morebest automobile maker workers take their cars to 290 Audio. I trust my Mercedes mechanic and if 290 Audio is his friend then 290 Audio is my friend.

they offer one of the best services and prices in the cypress area they did my rock lights and the…read moreprices and the quality were excellent

Shout out to the assistant manager Will for helping me with my headlight bulbs thank you for being…read moreso kind and helping me figure out what the problem was. Thank you for installing and I appreciate your wonderful customer service. I will definitely be back if I ever need to.

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.

I rave about Poutous Auto Repair to EVERYONE!…read more I recently moved to the area and needed an oil change. I'm a big proponent of local businesses for auto repair. I tried Mister Oil Change/Car Wash for a while, but honestly felt like they were always trying to stack on additional things needing fixed on top of an oil change. I did a Google search for oil change services in the area and Poutous stood out to me because of the high reviews. The experience was so easy! My car was done in about 30 minutes. I drive an old model Tahoe and had always opted for pretty much the cheapest oil, usually a cheap Mobil 1. When I spoke to the mechanic, he mentioned that they used a price friendly premium oil that would extend the mileage of this oil change more so than the oil I had been using. When checking out, the man at the front desk signed me up for their rewards and loyalty program, which gave me about $20 off the service, making the oil change much more price friendly than any place I've been to in Houston. Afterward, I spoke with a mechanic about my Service Engine light which is throwing an EVAP leak code. He was very upfront that there was no immediate issue other than not being able to pass an emissions test. He then proceeded to tell me the process of finding out where the leak is, giving me my options based on best case scenario and worst case scenario and informed me that if the leak would take longer than 20-30 minutes to fix, they would provide a shuttle to go home and I could pick up my car when ready. He also gave me a price estimate based on similar instances. And seriously, I've never had a mechanic be so upfront with me about pricing and process. The communications I receive from Poutous make me smile! They're so genuine and so kind. I actually received "Poutous bucks" and a hand written note in the mail, and for me, those things go so far! I will definitely be using Poutous from here on out. I've never been so pleased with an auto repair shop!

They charge me $1400 to repair my exhaust problem. They made it worse. Had to bring it back twice…read moreand then they charge me another me $700 to finally complete the repair. It did not go well at all.

If you want to pay a shop a ridiculous amount of money and still leave with the same problem, Sun…read moreAuto is your place! I paid $1,100 for Sun Auto to replace my Mass Airflow Sensor. The check engine light went off at first, but it came right back on the next day. When I brought it back, they told me I now need to go to Nissan for programming. Call me old school, but if I'm paying $1,100, I expect the problem to be solved, not passed on to someone else. It's disappointing to spend that much and still have to go elsewhere to finish the job.

Took our mostly new 2020 BMW in for an oil change on 8/4/2023 and they "claimed" that the previous…read moredealership oil change messed up the bolt on the drip pan. Mind you, we had no leaks or engine oil warnings before we went in. They said the bolt was too tight and they could not turn it (total nonsense) so they turned us away. Today I pull the car out and there is oil all over my garage floor. After calling, they again "claimed' it was already leaking which is absurd because if it were leaking this badly the engine light would have come on probably within 48 hours and the last oil change was in 2022! EDIT: I went to another mechanic on 8/5/2023 and am attaching an image that they found my drain plug was stripped, which is what is causing the leak. Also they said at the rate it is leaking there would have been no oil left had this stripped bolt happened even a week ago, so no SUN Auto, my dealership did not cause this issue. Your techs stripped the bolt due to incompetence and negligent behavior! STAY FAR AWAY!!!!

Most run-of-the mill parts are in stock, and they can usually get a specialized part (steering…read morerack, A/C compressor, etc.) within 1-2 days. The staff are friendly, hard-working, and knowledgeable. They are also patient if you're DIY newbie.

Tried to make a return the girl working told me they didn't have 100 in the register and told me to…read morewait 10 mins rather then asking me to come back later so I waited 10 mins nobody came in the store at all so I left came back a hour later and she still said the same thing wait 10 minutes so I bought another part instead and they didn't have 40 change to give me for 100 do I had to go across the street to the gas station for change . I will never go to this location again if I do I'm bound to put hands on someone in there