Went in to check my car battery. Nathan assisted me and was professional, responsive, and very…read morehelpful. Much appreciated! Highly recommended!

They always have the parts we need and they have a good return policy on batteries. Also I like the…read morelocation of the Patterson Road in Riverbank. Second fav is Oakdale Rd.

Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!

I had a very frustrating and unprofessional experience with American Chevrolet while trying to…read morepurchase a vehicle using my own credit union financing. From the beginning, I clearly stated that I was already approved through my credit union and only needed the dealership to submit the buyer's order through CUDL. Instead of cooperating with that process, I was repeatedly pushed to fill out their internal credit application and use their financing options. Even after explaining multiple times that I did not want to run my credit again, I was told it was "required" or "the only way" to proceed, which was later contradicted by my lender's instructions. I also requested real photos of the specific truck I was interested in on three separate occasions because the listing only showed generic stock images online. I never received clear or direct photos of the actual vehicle, which made it difficult to confidently evaluate what was being sold. Overall, communication felt inconsistent and disorganized, and it seemed like the goal was to shift me away from my approved financing and into their financing at a higher payment and rate rather than follow my lender's process. Because of the lack of transparency and clear information, I ultimately chose to walk away from the deal. I would strongly recommend future buyers confirm financing processes in writing and request actual vehicle photos before spending time at this dealership.

We started having issues with our muffler on our way down to LA. I did a random search and found…read morethis shop! Long story short, they helped us get back and running in less than 2 hours which is such a blessing since we had littles traveling with us. These guys are amazing, so kind and we're very thankful!

I was recommended by family that have taken their cars here and they said its always good and…read morehonest work. I went in with an issue that I was having with my car randomly shutting off on me. They were very thorough on the phone with me with the diagnostic after I had dropped it off and letting me know what needed to get fixed and giving me pricing info. Job was done same day. Great customer service. Highly recommend!

Purchased a bad engine from this company. Every time I speak to some one there, they take my number…read moreand say their boss will call me.. we'll it's been over 2 months and still no call!!! And no money back!! Shady place would not recommend..

Had a motor swapped into my 2004 Chevrolet Silverado. Pancho was very helpful and had the job done…read morein less then 3 days. They completed the job for a reasonable price, I would recommend this place!!!

The customer service here is absolutely amazing, one of the workers named Adam was extremely…read morehelpful when I asked questions. He answers them genuinely and keeps the light in the room. Excellent customer service, thank you Adam!

Went in there to buy one item! Should have been a quick transaction. Instead I am left standing…read morethere for 15 minutes while other customers are being helped. Was never acknowledged once. Won't be returning to this location.

This was as great an experience as one could have expected replacing a clutch…read more My clutch went out on a Saturday afternoon around 4:30ish. We started calling around with no one willing or capable in our first five calls. My brother in-law got a hold of Darren who said he would check on it on Sunday if we could get it to shop. We got a call back on Sunday for a heads up on the job...that's his day off. After they pushed back or reschedule other jobs for us (traveling) they started Monday morning and we had our car back on Tuesday morning. Nice. Kayla who answered the phones and worked the office was joy to deal with. We had all our questions answered and peace of mind getting back on the road. Last words...this transmission shop is a no-brainer for no-nonsense. Thanks again.

Great service-reset transmission in my daughters jeep. Thank you Gene. Highly recommend this…read morebusiness

Shout out to the quick response to an unexpected hiccup in our trip from SoCal. At a gas station in…read morePatterson,CA and had a system failure on the VW bug 2013. Yikes! Didn't start up, after making several rest area stops all morning, she finally had just died. Called AAA and they were only available for a battery charge- closest repair shop luckily was 3 miles away. We called another place that was literally next door, and thought we were going there according to directions. We pull in and we were accommodated right away, we were so grateful, that we agreed to business with them. We waited maybe 30 min and ran diagnostics, it turned out it was just a battery issue. Thank goodness they had what we needed and done in minutes! We so appreciate it!! We continued on our trip better than ever thanks to Highway 33 and Jason, and the pretty woman who was so pleasant with us!! The end;)

We've gotten all our cars serviced here and we would definitely recommend. The staff is friendly…read moresnd professional and the quotes are at a fair price. These guys are great.

I've had nothing but a great experience with valley Kia of Modesto! everyone from the moment you…read morewalk in are friendly and helpful! our awesome sales man was Ahmad! He's friendly, honest and goes above and beyond! He's made my car buy experience run seamlessly!

My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and…read moreshudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously. My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and shudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously.