Told me my alternator was bad after they did a test sold me a rebuilt one which I installed after which my car wouldn't start so I had to tow it to my mechanic which told me it was defective and would hold a charge and that it was actually my battery that was bad also that my original alternator was good. The defective products and missed diagnostic test cost me hundreds of dollars and hours of labor. I could never recommend anyone to use autozone again after this experience read more

Are you a do it yourselfer? Do you like to play with wrenches? Do you like oil and grease seeping into your fingernail cracks? Is a good time to you playing with mechanical stuff? Well then this is a great place for you. I walked in and received great quick customer service. That is not very common IMHO. It was a wonderful change of pace from many of the auto parts stores that I have been to in the past. The guys working there called me over and asked what I needed and then helped me find it in about 3 seconds. I had needed a replacement bulb for the cyclops brake light on my SUV. Its a quick fix, but without it, well the cops don't want you driving around so much. So yeah it easy efficient and a pleasure to come here. =) I don't often feel like a wanted customer, but I did here. So if I need another part and am in the area, you can bet I will come back over to this shop. read more

This location rocks. Everyone was super helpful and friendly, but Mateo stood out. He helped me replace my headlight, helped me with tools loaned to me while I was parked in the lot away the store to use to get this done. He came out and checked on me, and really helped me. Definitely coming here for future auto needs! read more

Shout out to the guy who just helped me at autozone! Don't know his name but I walked in looking for new fuses because my headlights were out. He asked me if I needed any help and said it might be the bulbs. He tried new bulbs and was right!! Wouldn't even let me tip him for changing my bulbs! Thank god for people like him. Made my day!! read more

What do you do when you need a new battery and have enough charge to get to an auto supply company? GO TO THE PEP BOYS ACROSS THE STREET! Alas, Pep Boys was closed and it was this AutoZone or .... call AAA for another battery jump. The guys behind the counter had no idea what would fit my car and we ended up purchasing and returning two batteries before the third fit and worked. The worst part? It was dark outside and they didn't offer to give us a flash light or even help us install. Rude customer service and unhelpful. read more

I got what I needed very quick check out they did price match with Walmart which was really cool I bought a bottle of seafoam that I put in the car and it does work read more

Great service by Juan!!!! Needed help with my auto coolant and this guy came to the rescue! Great customer service! Thank u Juan & thank u autozone! :) Make sure u ask for Juan if u want get some serious auto knowledge! :) read more

Jose did such a great job educating me about my dead battery because I needed to drive to Brea to pick up the batteries that I needed. I thought I had a dead battery but apparently I had a bad battery that could hold a charge and my car system wasn't able to read a battery. Jose taught me that I needed to put it in 1500 RPM in order to for the car to read. read more

I had an appointment to add freon to my Jeep at Pep Boys for 11 a.m. I waited and waited... finally huffed and puffed until someone asked if I had been helped, it was 11:35 a.m. The repair guy finally said, "Someone will be with you in a minute." I said, "That's what you said 20 minutes ago." "We're really busy," he replied. "We only have two guys working today." "Then you must be too busy to keep your appointments?" I retorted. After another 10 minutes, a cashier clerk noted I had not yet been helped and eagerly sought a manager but by this time I decided if they couldn't get it together enough to keep their appointment time with me, Pep Boys should not work on my car. Frustrated that I had wasted my time. I got into my Jeep and headed to AutoZone to see what they said about adding freon to my car. Jesus Alverez dropped what he was doing to help assist me. He looked up my make, model, what the system was like and how much freon I would need. Still I was nervous about adding it alone. Jesus showed me exactly what to do and helped me with the whole process all in less time than what was wasted at Pep Boys and I saved $150 plus an entire day waiting on my car in a room that smells like tires. And my A/C blows cooler air again. Thank you Jesus, you made my day. I hope AutoZone realizes how lucky they are to have an amazing employee who offers stellar customer service and car knowledge. Thanks to the whole team over at AutoZone! read more

Had to have my battery replaced and Catherine was super helpful and accommodating. Thanks so much!

Very helpful and extremely pleasant to do business with. They quickly fixed a delivery problem. I was very impressed!

This has been my go to AutoZone for the past couple years and It is always a good experience. All tho they should open more cashiers because I always have to wait 15 minutes till it's my turn and it's not very convenient. The last time I was there, there was a chick with a grey shit helping me out but she had no mask on so that makes me question the store policy on masks. read more

I had purchased a wireless phone charger about 3 weeks ago. I came back today to exchange it. Nicole greeted right away and traded my charger without any hassle and with great customer service! Nicole is absolutely amazing! read more

I want to acknowledge Nicole for her excellent service. Nicole always greets one with a smile and a friendly "Hello". She makes one feel important and welcome. She has excellent communication skills thus she is able to better help customers with their automotive problems. read more

This store is fantastic. I had trouble with my 2015 c-300 having a sluggish start. Nicole was amazingly helpful. She tested my battery and determined that was not the issue. She went to ask other employees their opinion and gave me solid advice. This team is awesome. I will always come back here! read more

Outstanding. Efficient and knowledgeable. Very helpful. I was wondering how some cars gleam and look like car show automobiles where they are on turnstiles as the well-dressed announcers exult over the features of a car. I looked at my car later after it had dried and I was shocked at how new it looked with the product they recommended - which took me about 15 minutes to lightly apply all over the vehicle. The young man who helped me provided EXACTLY what I needed in just a few minutes. read more

We came in 15 minutes before closing and was immediately greated by a friendly store employee offering her help. This is the first time we felt welcomed for coming in any store so late. GREAT CUSTOMER SERVICE....SO RARE THESE DAYS!!!!!!! read more

Told me over the phone they had the correct battery for me. After arriving at their location I found them to be incorrect with their understanding of batteries. Please hire knowledgeable employees. They should know at least something about cars!!!!! read more

I needed a new battery so i stopped in at auto zone today..i spoke to manger Jesse, asking if they could also put the battery in for me...not only did Jesse put the battery i purchased in for me, but my cable running from fuse box to battery was was very frayed and I feared it wouldn't last the day, he also clipped fray and fixed while installing the battery :) I got a 2 year battery and a good price and Jesse (the mgr) went above the norm to make sure battery and cable running from fuse box was installed correctly..and no charge for installation on battery or cable running from fuse box :) Thanks auto zone and Jesse :) read more

Worse service ever, every time I go to this store just to pay a little small thing I have to wait 10 to 15 mnts. Service is the worse and they always mad. They give the wrong parts, last time I when there I got into a fight with the supervisor, he stared screaming on me just because I told him that I need to pay because I only had 30 mnts brake. Please don't go there. read more

We were there early to go in right when they opened. The store was open and ready for business. The staff was ready to help everyone. It was the first day of rain, so like myself, there were other buying windshield wipers. Ismael helped me out right away and even offered to install them on my car. I cant even tell you how much that meant to me on a rainy Monday morning. read more

I went into this particular AutoZone on Father's day evening. I needed several light bulbs changed for my Mercedes Sprinter van. Jessie went outside and looked at all the bulbs and he actually took time to help me change all the bulbs that were currently not working. Excellent customer service by Jessie and all the employees there. I highly recommend this AutoZone to everybody. Jesse's a real professional and extremely helpful and knowledgeable. Thank you AutoZone great customer service. read more

Thankful for the help of Gabriel at AutoZone. I went in to exchange some windshield wiper because I accidentally had the wrong size. Gabriel made the exchange and offered to install the wipers for me. While out at my car, I mentioned I needed to to install the new headlights also purchased, but had yet to do so. He kindly offered and installed the new headlights as well. Thanks, Gabriel!!! read more

Had to get my battery replaced so I stopped here. Just wanna give a shout out to manager Bryan, so thankful for all the help. Keep up the amazing customer service sir! read more

Ismael was a cool dude helped me and was very patient when I had no idea how to change a car battery. Thanks again!

No greetings when I entered. No help walking through the store. 4 employees spotted behind desk and waited forever to check out. A lot of Incompetence and not giving a hoot to go around here. read more

Real bad customer service... My husband and I waited for more than 30min for someone to ask us if we needed help... Costumer service is horrible, the people there have no manners or experience... read more

Great service, WELL staffed, helpful (unlike P** Boy's across the street).

Thank you auto zone guy. I finally got to auto zone to get windshield wipers and a bulb for my front lights. Super great guy there came out in the rain to help me put the wipers on and the bulb. My favorite auto-zone ever! read more

I went into Auto Zone for a little help, I couldn't figure out how to change my windshield wipers. The manager helped me find the right ones, he gave me the option to purchase ones from the lowest price ones to the highest one and every thing in between. He then installed them for me. I tried to give him a few dollars to buy a soda for installing them for me. He refused to take a cent. I have been there a few more time since then. The staff has been awesome and I will continue to shop there. read more

I walked in and was immediately greeted. The gentleman working there saw me looking around for something and didn't take long in asking me if there was anything he could assist me with. From beginning to end, the experience was satisfying. read more

Thanks for stepping up! Had a small issue with getting the brake pads replaced which were under their life time warranty but they were able to solve it for us. read more

Good place to buy things but some staff at this location are not helpful at all. I can say I had a bad experience I just hope next time I go the staff working there will be more helpful. Went again, the line had like 10 people and only two cashiers. I was just trying to buy a car charger and I had to wait almost 30 min to get helped. read more

I took my daughter's starter in for testing. They told me I needed a new starter. I've worked on cars since 1972 and know what should happen when testing. Everything looked fine to me. Another store tested it 5 times and said "You're starter is fine." I guess this store just wanted to make a few bucks instead of solving the problem, which was a dead battery. read more

I've been to this autozone about eighty times and everytime they disappoint me. This specific time I was told even though I finally have a reward that because I didn't have my rewards card I wouldn't be able to use it. That's bullshit, you guys should be able to have a system that shows when your loyal customers have rewards! Other times I've gone in the employees have been not educated what so ever on any products and my phone usually outsmarts them. As much as I could have really used all the stuff I was ready to buy today I'm not going to continue to let this autozone treat me like shit and have complete blatant disregard for my business. I don't really care if any of my complaint is apart of your stores policies; learn what customer service is or don't bother to run a business at all. So autozone keep my reward cause I'll never be back. Too disgusted with this entire chain of stores because of this one store. Steer clear of this place if you can. read more

I bought a battery from this autozone and it had a defect on it and would not change it for me. HIGHLY RECOMMEND GOING TO PEP BOYS ACROSS THE STREET. read more

Stopped by today to buy some windshield wipers, and was helped by Jesus. He found the exact ones I needed, and even put them on for me after seeing me struggle in the parking lot. Great service! read more