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Hardin Honda

5.0 (3 reviews)
Closed • Closed

Services - Hardin Honda

Auto maintenance

Auto repairs

Routine automotive maintenance

Hardin Honda Photos

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4 months ago

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5 months ago

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Pep Boys - It would have been 15 extra seconds of your life to clean this up

Pep Boys

(301 reviews)

Terrible customer service!!! Drop vehicle off at 4pm for oil change & tire rotation and break…read morecheck. We were told that the vehicles will be done in a few hours before closing time of 7pm. Received repair phone call at 5:20 informing us that some repairs was ergent and needed approval which we did and informed us it will be done today and will receive a phone to come pick up when ready & completed. We initiated a phone call to store at 6:59 to check the status and person who answered (Brian) was incompetent of the vehicle and information about the business let along what his manager name is , when we ask to speak to a manger he said he didn't know who that was ! Crazy how a million company has no chain of command. Never returning to pep boys !!!!!

Wasted my day and my money -- Unprofessional communication…read moreRating: or I am extremely disappointed with the service (or lack thereof) I received here today. I dropped my vehicle off early in the morning for an alignment. The manager informed me that a shop vehicle was currently on the rack but that my car would be next. I never received a single update or phone call. After waiting four hours, I finally called them myself, only to be told they wouldn't be able to get to it at all today. Their "solution" was for me to leave my car overnight. As someone who isn't from this area, that isn't a simple request. I wasted money on Uber rides back and forth for absolutely nothing. If they knew the shop vehicle was going to take all day, they should have been professional enough to call me so I didn't waste my time and money. Total lack of communication and respect for the customer's schedule.

NAPA Auto Parts - SoCal Auto & Truck Orange

NAPA Auto Parts - SoCal Auto & Truck Orange

(23 reviews)

Went in this morning looking for a product they were out of. The guy at the counter went out of his…read moreway to come out to my car to help me and resolve my issue. Very grateful great service! Thank you!

I was hoping to drive here after work to get some 0w-16 oil on sale as they seemed to be the only…read moreNAPA place in stock on-site based on their website (their store said it'll be ready in 30 minutes while all other stores said "tomorrow" or "today"... and no, "today" apparently does not mean it's on-site. You still got to order it online because I went to one to said it was ready today and find that I still needed to order online because it's not in stock...? So did you have it or not, NAPA El Monte ?) Website also said that they closed until 6pm. I try to get out of my way to finish and leave work earlier than usual and got there around 545pm... only to find out that it was closed. Turns out on Google maps, they just recently updated their hours to 5:30pm. I don't know if individual NAPA shops can just willy-nilly change their hours and not follow the main NAPA website hours... if they can, that's fine, but that means they're never be getting my business again for the waste of time they caused me. I ranted with my friend about it and he said his father and him always seemed to have gotten a bad experience at other NAPA stores... so yeah, I'm just going to order their stuff online and ship it to my place from now on.

Hardin Honda - autorepair - Updated May 2026

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