Gave it another shot and had a decent experience this time…read more I got some work done on my tires and called ahead to make an appointment.

Update: Finally I am getting to update…read more A few months ago, my rep Felix said that the Customer Experience Manager is working on the wheel lock that should have come with the car. To my surprise, since the only person who every contacted me was Felix, called and left me a voice mail. Sade, I believe that's her name said to call her back and she would assist me. Well, I finally got a chance to return her phone call a few days later. I left her a VM, then followed up with a text. Nothing. I called the following week and left another VM. Nothing. I decided to text Felix and ask if he can assist to connect me to Sade. Nothing. I decided to try Sade again, so I called but again went to VM so I left another VM. Nothing. Ok they win, they strung me along long enough that i've waved the white flag. Toyota of Anaheim wins, they don't have to supply the wheel lock to my car. What awful service. Unfortunately, this fits the stereotype of why people hate going car shopping.

July 24, 2026. We…read morewould like to share our car buying experience this past weekend. First of all: If anyone is interested in purchasing a NEW CHEVY, we highly recommend Selman Chevrolet. Part 1: Earlier this week, my Fiancé experienced some car trouble, and we needed to make a decision. So, we decided we were going to purchase a vehicle; but before we actually purchased one, I spoke with Augie Bucio in sales to let him know what our situation was and informed him on a price range for a vehicle along with what we could afford for our payment. Part 2: On July 24, 2026, my fiancé & I walked the pre-owned lot and saw a few vehicles we liked; then we walked toward the new vehicle's car lot, were we met with Augie as he came out to greet us. Again, we were just looking to see what vehicle would be of interest to us. Well, after walking the new car lot, we actually saw a vehicle that my fiancé was heavenly interested in, and of course, we went for a test drive and while on that test drive, my fiancé was loving the vehicle even more. Part 3: As we returned back to Selman, we made our way with Augie to start the application process. (Keep in mind, this would be my fiancé, very first owned Brand-New vehicle). As we started the process and was getting down to the nitty gritty, my fiancé started feeling a lil' worried and anxious due to the lil' extra steps that was needed to complete the process. We'll we finally got through the application process and we we're becoming new owners of a Brand-New Chevy. Fast Forward: With the expertise and tremendous help of Sales Associate & Special Finance Manger Augie Bucio, Manager Mr. Larry Beavers and Finance Manager Mr. Mori Mousaii, we we're PROUD owners of our NEW CHEVY. Conclusion: It wasn't just about purchasing a vehicle. What my fiancé & I experienced that day was way beyond car buying. From the start to finish, we both felt we we're given a 5-star car buying experience. We felt very comfortable with the buying process, we felt valued as a customer, we weren't rushed into signing anything we didn't understand, they were completely thorough with explaining every detailed information and all managers kept our request for our payment budget within our limits, all 3 managers went over and beyond to accommodate us with what was best for our travel needs. We can't express enough how very grateful, thankful and appreciated we truly are for our experience. We will continue to purchase our vehicles from Selman in the future.

We have gone to this dealership 4 times to look at new cars, been treated horribly or ignored each…read moretime. The attitude is we don't need you, you need us. Not sure why we keep trying to buy cars here, super disappointing. In the last 10 years, we did indeed buy a chevy Tahoe, 2 chevy Silverado's and last purchased a suburban. All from other chevy dealerships... maybe the next car we look for there would be a better experience were we are treated with respect and dignity.. but I highly doubt it.

Miguel in the service department was incredibly helpful. This is the only place I trust to service…read moremy Jeep.

BUYER BEWARE -- MY PERSONAL EXPERIENCE WITH JEFF GARCIA, FINANCE MANAGER…read more I was physically present in the office when my husband questioned Jeff Garcia about the nearly $2300 in add-ons that had been added to our loan without our knowledge or clear agreement, and what I witnessed was absolutely unacceptable. I watched Jeff become visibly shaken when my husband started asking questions about the additional charges. Instead of sitting down with us and calmly explaining exactly what we were being charged for, he became defensive and tried to kick my husband out of his office simply because he wanted answers about our own money. I was sitting right there and witnessed the entire interaction. It was uncomfortable, unprofessional, and honestly shocking to watch someone who is supposed to be handling the financial side of a major purchase behave that way. What made me even angrier was that when we tried to contact him, he avoided us instead of having the professionalism to speak with us and explain the charges. Nearly $2300 in add-ons is not pocket change. We have every right to know exactly what we were charged for and why. I can't help but wonder whether the additional commission from those add-ons was more important to him than being transparent with his customers. In my personal experience, Jeff Garcia was completely incompetent and unprofessional. If you cannot explain the charges on a customer's loan and stand behind the paperwork you put in front of them, then you have no business treating customers this way. I left that office angry, frustrated, and feeling completely disrespected. My advice to anyone buying from this dealership: DO NOT LET YOUR GUARD DOWN IN THE FINANCE OFFICE. READ EVERY SINGLE LINE. QUESTION EVERY ADD-ON. CHECK EVERY NUMBER. And do not sign anything until you fully understand what you're paying for. I was there. I saw how my husband was treated. I heard the questions being asked. And I saw how Jeff Garcia responded. Based on what I personally witnessed, I would never trust Jeff Garcia to handle another purchase for me or my family.

Super pleased with Fullerton Ford, especially their service department! I was having transmission…read moreissues in my F-150. Before coming into Fullerton, I had originally taken my truck to another Ford dealer in the area, in which my truck sat there for a week, not even pulled into the shop, undiagnosed, and fully un-communicated with by the service advisor. Which was super frustrating being out a vehicle for this amount of time. I ended up picking the truck up and taking it over to Fullerton, which was a great decision! At Fullerton, I got in touch with Cesar, who took excellent care of me and my truck. He was super communicative, and productive on getting my transmission issues fixed under warranty and was even able to get me a rental car while my truck was getting wrenched on. I do want to note too, the whole service team was great, when Cesar was gone or out for lunch they all picked up his work and made sure I was taken care of. Hopefully I don't find myself back in the service department anytime soon, but if I do, I'm 100% bringing the vehicles to Fullerton over any Ford service dept in SoCal. Might even find myself in the sales department later on down the road!

I brought my car in for a recent recall notice I received in the mail, but the main reason for my…read morevisit was to address a faulty tire sensor. I expressed my concern to Jesus, and he explained that the sensor would most likely need to be replaced, with an estimated cost of no more than $150. I agreed and told him that was fine. I dropped off my car at 9:30 a.m. and received absolutely no updates throughout the day. Around 3:00 p.m., I called to check on the status of my vehicle and was told that Jesus was busy but would return my call. Unfortunately, that call never came. By 4:45 p.m., I had my husband drop me off at the dealership. When I arrived, Jesus seemed surprised to see me. I explained that I had never received a callback or any updates regarding my vehicle. He then went to check on my car and returned to tell me it was ready. He confirmed that both recalls had been taken care of. However, when I asked about the tire sensor, his response left me completely stunned. He actually said, **"Oh, you wanted that taken care of too?"** I was beyond shocked! Why on earth would I bring up a faulty tire sensor, discuss the cost of replacing it, and agree to the repair if I didn't want it fixed? Rather than acknowledging the oversight or taking accountability, Jesus claimed that the part needed to be ordered. What made this even more frustrating was that he made this statement without even checking the computer to verify whether the part was available. I was without my car for the entire day, only to discover that one of the main reasons I brought it in hadn't even been addressed. What disappointed me the most wasn't just the incomplete service, but **the complete lack of communication, professionalism, and accountability.** Mistakes happen, but how someone handles those mistakes speaks volumes about their customer service. This entire experience was incredibly frustrating, disappointing, and a complete waste of my time. I expected much better service, especially when I had clearly communicated my concerns from the very beginning. **A huge disservice and an even bigger disappointment!**

My alternator went out and had to have someone fix it in a hurry. I was referred to this shop by…read morethe tow truck driver. Happy that I was directed here. He was very honest, service was quick and very very reasonable. I definitely will refer others to him and I will be going there to get my next service done..valve cover gasket replacement. Be seeing you soon!!

I highly recommend Reliable Auto Care. This is an incredibly honest shop that values integrity…read moreabove all else; they will never pressure you into buying services or repairs that aren't absolutely necessary. It is rare to find a mechanic you can fully trust, but the team here is professional, fair, and transparent about everything they do. If you are looking for reliable service and peace of mind, this is the place to go.

This was our best experience buying a car by far!! Toyota of Orange treated us like family…read more Every part of the experience was great. Huge shoutout to Thao (salesman). He helped us a lot and was very patient. He was never pushy and was very informative. Also shoutout to David (manager) and Mike (financing)!! Both David and Mike were amazing and made us very comfortable throughout the entire process. They really get to know you on a personal level. I will definitely be coming back in the future.

My experience was genuine, for been a first time car owner and buyer the help and support the gave…read moreme was incredible... Andrew Oliver I recommend him 1,000 percent! Him and his boss great customer service guaranteed. Drove off with my first car, happy and satisfied

What a fantastic experience buying a car. Moe made the…read moretransaction, unbelievably smooth in and out the door and no longer than an hour. Pricing was incredible. He even topped off the gas tank and washed and detailed the car on the way out. Thank you so much for just doing a great job.

Review on the service dept and service advisor. Upon arrival the service advisor I was assigned to…read moreIman Azimi had me go into the lobby while he looked at the car and even opens the hood, after a few minutes he calls me back to look at the car and shows me the engine area with the hood open, he points at what looks like very recent markings on the engine cover and says they are from a rodent or some type of critter crawling around the engine bay and suggests a $190 rodent repellent service. The markings he was pointing had clearly been done by him as if looks he just grazed the surface with his finger tips. That is why he had me walk away and wait for him while he opened the hood and touched the dusty engine cover. There was no real signs of rodent damage. Of course I declined the service but a service advisor faking "evidence" of rodent damage to sell an overpriced and unnecessary service is extremely scammy and deplorable on both him and the dealership. It's a disgrace to Weir Canyon Honda that their service advisor resorts to pedaling their services with fraudulent evidence. I've been going here for a couple of years already. We bought our Honda somewhere else but have been going here since it's closer and up to recently the service has usually been good. I'll make sure to make the public especially elderly or owners less knowledgeable about cars aware of this disgraceful scam.

I had a great experience with Alfredo, Gabriela, Juan, and Christian. They were all very helpful,…read moreprofessional, and made sure I felt supported throughout the process. I really appreciate the time, patience, and great customer service they provided. Everyone was kind, communicative, and made the whole experience much easier. Thank you all for going above and beyond!

My issue is specific to the service department. I purchased a 2023 Nissan Armada certified last…read moreyear. You would figure that with a 167 multi-point inspection, the brakes would have been included with that. Would you believe me if I told you that the front brakes shims were missing? Yeah, that actually happened. They were not there. So, here I am less than a year later having to already have the rotors resurfaced, and having the shims put on for $460. I contacted the service department online a week ago, and of course no one responded after the initial inquiry. Why would they? The purchase was already done. It's my problem now, right? Be sure to look at the reviews of many others before buying used "certified" from this location.