Nothing worst that having to do auto repair on the road. My radiator was leaking and I needed it replaced before heading back to NorCal on the I5. Reluctantly I drove to the closest place and hope for the best! Nelson the owner took one look and said can I leave it now and gave me a fair/good price for the job. In the morning I dropped my truck off,done by noon! A week later, no leaks. Great honest service, stressed free and great value. I will have all my repairs there as I live in Anaheim part time. read more

Had my car serviced today. I was noticing a burning smell coming from my engine. I took it to reliable auto and they recommended replacing the head cover gasket and another gasket was leaking. Also, when they had the engine open they noticed a brittle power steering hose and they replaced that with no labor charge! Everything seems to be running well now! Can't remember the name of the person that helped me, but was very friendly and knowledgeable! read more

My mom took her Subaru Forester in to try and fix the air conditioning. They spent three hours trying to fix it by putting in new parts but nothing seemed to fix it. He finally found the issue that was a switch the air conditioning uses to turn off and on inside the motor compartment. Unfortunately the part needed is safe guarded by Subaru and he was unable to get the part. He didn't charge anything despite his hours of work. Honest and the pricing is good (what we were quoted on before he found the cause). Definitely recommend Reliable Auto Care. read more

These guys were fast and honest. Brought in an F150 and Subaru. Had them serviced while I waited and I was back on the road quickly. No up selling you here. If you want fast, reliable honest serving you can trust, this is the place. Thank you Ary for making it a pleasant and painless experience. read more

Always pleased with the friendly customer service as well as the work that gets done here.

!!!!After I paid over 1800$+ my truck still left on a flat bed tow truck !!!! Went to get my brake booster repaired ,left with breaks stuck and truck would not move one inch ! I went in cause my break peddle hit the floor and left with me not being able to push on my breaks at all since there were locked ! After I paid over 1800$+ my truck still left on a flat bed tow truck ! Took it to another machanic to find out it was not even the correct part at all ! Reliable is an overstatement , I recommend going to an actual repair shop not a parts changer . I over paid for parts and labor , this happened a while back now my truck is up and running like it should because my new mechanic knows how to diagnose problems . read more

The guys here are so nice and are trustworthy. I have taken my Honda Element to them twice and they have done a great job with very reasonable prices. No complaints at all and happy to have found this spot! read more

The nicest, most helpful guys here! My tire pressure warning light came on as I was heading north on the 57. I pulled into a gas station off of Lincoln and saw that of my tires had a low psi. I looked up and Reliable Auto Care was right next door--they were just about to close but they gave me a few good numbers to call and I got all fixed up at Big O Tires just down the way! read more

My car had been loud for a few months and I had just gotten so used to the noise and then I realized that's not how it was when I started to drive this new-to-me car. So I asked Nelson if he could help me figure out the noise and he knew immediately. I had to come back a week later for the repair as it was diagnosed late Friday. Right after the repair was made, I drove to San Diego and the following week to the Northwest. I continuously had to make sure I wasn't going over the speed limit because Nelson & shop had fixed the wheel bearing and I didn't have to work to get the car up to 65mph... the car was so smooth and so much faster now... I think of Nelson and I am slo glad to have found my auto repair shop, even after having moved away from the area, I will happily drive from Los Angeles for my car repairs and have been for several years now, since 2016! Nelson, thank you so much for your professionalism, courteous, kindness and patience in explaining car things to me - not a car person. read more

Always have great service here. Always reliable. Prices are great. Definitely trust Nelson with my cars. He's honest and fair.

I've been bringing my car here since I moved to the area 2 years ago. They've done oil changes and general maintenance for my husband and I. They are reliable, get me in the same day always and affordable. I highly recommend them. read more

I was new to the area and my car (2005 Chrysler Sebring Convertible) needed some work done. I've gone to multiple places to take her, but they were out of my range financially. I found this place just driving to 711. I took my baby to them and never looked back. Not only were they welcoming they know what they're doing. They work with you when it comes to finances. They let you know when they find something wrong other than the problem you came in for. The prices are aafordable. I'm been living in the area for almost six years now and I've been going to them ever since. I just picked up my baby yesterday and she runs great. Don't take my word for it though. Try them out. They're a small business that help in a big way. read more

Helped with an emergency when my car overheated. Patient and knowledgeable when explaining what went wrong. Saved my car! Great prices.

I recently purchased a used 2002 Ford Thunderbird with 147K miles. After purchasing the vehicle, I realized that the air conditioner wasn't working properly, and the check engine light came on. I took it to Ary Serrano on my neighbor's recommendation. The guy is excellent! He did a thorough system check of my vehicle, explained, and showed me what was wrong. We discussed what should be done now vs what can wait. He charged me extremely reasonable prices (I had previously gone to several other mechanics and dealers in the area). I know there are other things that need to be fixed, but Ary has the car working like new. I will need a new compressor eventually, but for now the A/C is working and the engineer light is out! I definitely recommend Reliable Auto for great service, honest reporting and educational knowledge! read more

The best auto shop!! So hard to find somewhere reliable (ha), but this place lives up to its name. Prices are competitive, service is quick, mechanics are completely honest and upfront about causes and estimates. Nelson in particular is fantastic; very thorough and helpful, always answers questions patiently. Do note though that they don't install customer-bought parts, but that's totally understandable due to liability. I've visited when unsure about something and I wasn't charged for an inspection or even their time. They even have great WiFi and several comfortable chairs. I've been here several times after shopping for a good mechanic for years, and I've never regretted it. Highly recommend! read more

I had been driving with a "maintenance required" on my 2014 Lexus 350 for over 10,000 miles and finally decided to take it to Reliable Auto Care. A friend recommended them when I had a problem with my suspension over a year ago. Nelson and Ary are honest people and kept me informed on what was needed without trying to get me to agree to fixing what wasn't necessary. I will gladly take my car to Reliable Auto Care for all the care it needs. It's so nice to find people who want to provide what you need rather than to sell you what you don't! read more

My car brakes were vibrating like crazy when braking. This shop all they did was resurface my rotors and pads and the pulsating stopped!!! Great, fast, reliable service at a low price!! Highly recommended! read more

Took my car in for a water pump replacement. The guys helped me out as soon as I got there. I told them what I needed done and they gave me the quote on the parts, labor, and estimated time it would take for them to do the replacement. Ary and Nelson were the ones that helped me. I would recommend this repair shop because they took the time to show me the problem and go into detail on how and why the part needed replacement. Very friendly and they got the job done in the time they said it would be ready. read more

Nelson the owner is one of the finest man. He is one of the most honest man and mechanic that I've every taken any of my vehicles too. He'll never up charge you not unless the work really needed to get done. Woman can rely on his diagnosis of their vehicle and he will not that advantage you or cheat them. He's a person you can trust. His right hand man Steve is very knowledgeable and a great mechanic too. This is a place I would highly recommend to anyone. read more

I don't usually give a compliment to anyone unless they truly deserves it. Steve look at my 2014 expedition because it is not blowing hot air. Initially, there is a $90 diagnostic fee for them to spend time on your car to find out what problem you have. He worked on my car, 35 minutes later, the hot air is coming out again. He explained to me what could be causing this issue. Steve didn't bother charging me for his time. I felt i had to give him some business so I purchased an additive for my other car and gave him extra for lunch to show my gratitude. You're awesome Steve! You can be sure I will be a repeat customer for my other two cars. Great customer service!!! read more

The great reviews with John, the previous owner, don't necessarily apply with the new owner! If you need a diagnostic of you Engine light alert, expect to pay $94, as quoted. (John would do it for free). If that 10 minute evaluation is their starting point for repair, I would be concerned for pricing for parts and labor. Try Orange-Olive garage a couple miles away. They still honor John's type of courtesy, as I experienced. read more

Honest and Professional. Do not hesitate to come to this shop! Martin was amazing. I am very lucky to live so close to this shop. He even dropped me off at home, and called the minute my car was ready. I will be going to him for all my check ups and oil changes. Thank you again. read more

These guys are great! I got my AC fixed here (had been broken for over a year). It is a few months later and my AC is still blowing a strong arctic blast! They even helped me add a HEPA filter to the cabin air filter to help with my allergies. So helpful, friendly, and the price is very reasonable. I will be going back! read more

This place is AMAZING! I've always had a hard time finding a mechanic I can trust. I went in for a strange noise and my car was rattling a lot. For an unbeatable price and quick service I drove out of there with what felt like a brand new car. I drive a Volvo and I thought it would be a hassle to fix. But the mechanic has over 30 years of experience which gave me the confidence I needed to get my service done here. I reccommend Reliable Auto and will definately be back again for my next service! read more

Yesterday, I finally had my belts installed, water pump, idle control valve, oil change, and new coolent. Since I had most of the parts, the cost was reduced. So with that being said, I only paid $852.62 for everything. Wow, I thought that was a great price considering I would pay twice as much at a dealer and other places I called. I was really impressed with Jon and Bill the owners. Very nice and honest. I also like the fact that this place is so close to my apartment, just walking distance and less than 5 minutes. I found this place on help and I was impress with all the reviews. So after getting my truck back, I drive up to LA to visit my girlfriend. I was very pleased how the engine sound. My idle sounds like a brand new car and the check engline light I had prior, never came back on again. They even gave me a great price for new spark plugs and wires at $200 to $250. When I get more money, I will definitely come back here again and have that done. Now you probably wonder how much miles I have on my 2002 Toyota tacoma preruner. It's over 204,000 miles. Overall, I'm happy to try this place out. They are fair and honest and recommend people to take there vehicles to Reliable Auto. read more

So I've taken my truck to this auto shop because it's the closest to my house and on yelp they've got fairly good reviews. There was a young gentleman that helped me out and had good service with him. The second time I took my smaller car because it had a check engine light on and wanted to see that was wrong with it. This time an older male greeted me and this time I had a horrible experience. He was rude and would cut me off the conversation for most of the time . People would show up and he would attend to them and not even finish with me like my problem wasn't worth his time. The part my car needed was $18.49 at orally. He took 20 mins trying to find it and told me. "I can't find it but I will call you . If not you will have to go somewhere else". Mind you , he had an attitude while telling me this. There's nothing reliable about his service towards me and I will never go back or refer anyone to them . read more

Fantastic service, super friendly. Gave me a great deal on some repairs that were $250 cheaper than i was quoted at the dealer.

Steve was very helpful and honest. The service was fast, easy and affordable.

Wow this place rocks!!! I took my car there and fixed it that day, really low price. Then about a month later my car was making an awful sound he looked at it right away and it was just the shocks making noise he put some lubricant on it and didn't even charge me! My boyfriends car broke down so I had him take his car there, again had it fixed that day! Again low price!!! This place is the best I'd bring all your car troubles here!!! read more

Been using Reliable over a year now for our fleet vehicles and my own vehicle as well. John and the guys to a great job! John will personally shuttle you to work, home wherever, and then back to the shop again. My car broke down yesterday....cracked timing chain cover. with over one hundred shops in Long Beach, I will have my Jeep towed 22 miles tomorrow morning to Reliable. I trust them that much! Give this shop a try, you'll be back. Tell'em Mike from Cascade sent you. read more

I've taken my Bronco here a few times for service. Steve is always upfront with the scope of service and pricing. Always professional and always on time. Customer for life! read more

This place did a really good job in repairing my Mazda 3 2012. They provided a really good service and give you a full detail on what's wrong with your vehicle. I highly recommend this auto shop to get your car repair. read more

Can't believe they only have 3 reviews. I've been taking my cars here for over 20+ yrs. i worked for a very large company and every one there also used John. what I can tell you is he is not the cheapest around but he is as honest is the day is long. There was a time many years ago that he held a very old car together with a rubber band when I could only afford to tackle on item at a time. I've been taking my cars there since then. Like other reviewers I can attest that he always has a wait for his services and people drive for miles to have him handle their repairs. Give him a shot~ read more

First time here and couldn't be happier. Super friendly honest and my new go to for mechanical issues. He offered to look over my vehicles for free and informed me of a yelp discount. This day and age, anything helps. read more

Prompt, reliable like the name and fair priced. It's nice to be able to trust your auto repair shop! read more

These guys took care of my AC down issue quickly and no waiting time. Pleasant to talk to. Convenient location, open early. Will come again ... Hope not too early read more

My wife found this place by searching here for it after I went to another repair shop that had quoted me over $1500 for a new rack and pinion after my steering started getting tight and was making noise. My power steering fluid actually ran dry due to a leak in a hose. Turns out that all that was needed was the hose replacement because since Martin is an expert on Toyota's he knew that the rack and pinion rarely ever fails in this case, and sure enough nothing was wrong with mine. So for less than $300 bucks I got my car running smooth again. Martin for sure is a man of integrity! These guys are simply the best! read more

Thank you so much for fixing my husbands A/C in his work truck. You guys were so quick and such a reasonable price. He's going to love that it's working again especially in the summer heat. read more

We drove from the Bay Area to Anaheim for a family Disney trip on dec 25th when my father in law's 99 expedition begun to shake that night. The next day dec 26 no shop wanted to troubleshoot his vehicle from the description over the phone it seemed it was going to take all day ant it sounded like all the shops I called wanted to close early After calling 5 shops around our hotel I called reliable auto care which was a 15 min drive from us and Martin said he would take us in We showed up sat down while he checked it After trouble shooting it for about 10 min he came back in and told us it would take him a few hours to fix so he had the nice lady (Dina) shuttle us back to our hotel and said they would pick us up when finished.A few hours later Dina called while in Disneyland and told me she was on her way to drop off the truck... RELIABLE auto care dropped off our truck!! Who does that?!!! Nobody..we payed her and off she went and the truck is driving tip top If only shops where as good and courteous as Reliable ...Thanks again Martin and Dina for helping my family enjoy our Christmas trip read more

Have been going to Reliable for many years as they continue to get honest owners. Recently took my son's truck in for some work and Steve was upfront and very helpful. I'll continue going to Reliable and recommend them to family & friends. read more