HORRIBLE. SEXIST. WILL NOT COMMUNICATE WITH YOU. I ordered…read morea mirror for my car. just the glass, not the actual bulky part. I ordered the part on Friday, Jan 10th 2020. The man who placed my order and took my payment told me it would be ready on Saturday after 3. I had a FUNERAL to attend, so I did not get back to the shop until 7pm- however the mirror was not in. No one had called to tell me it hadn't been received. They assured me it would be in the following day- Sunday. On Sunday I got off work at 5:30 pm and went to pick the mirror up- of course the mirror STILL wasn't in. Again, I had not been contacted. They assured me Monday at 10 am it would for sure be in. Monday at 12 I went to the store. The mirror was in-but broken. NO ONE CALLED ME TO TELL ME THIS. SO THREE DIFFERENT TIMES I WASTED MY GAS. The man who was informing me of the broken mirror cut me off while I was speaking and was very dismissive. I felt that because I am a 22 year old female this is why he acted that way. SEXIST. Yesterday the mirror arrived and that was the only time I was contacted by them. I was not offered a refund, I wasn't compensated for my time or gas. I told the manager the situation today and he did not offer me anything to try and rectify the situation. Clearly because I am a female they do not want my business .

They never have what is needed always seem out of things. If they do have the right part you need,…read moreit's wrong part and you have to take it back. Tried this location a few times won't be back. Auto zone Is right up the road and they are great.

We purchased and they installed (free) a need battery for us. In just a few minutes we were on our…read moreway. The service man was kind, knowledgeable and professional. Highly recommend.

Called for information on batteries for my Toyota, Michele was a pleasure to deal with , gave me…read moreall the information I needed . Drove up and they installed battery for me . Great job! Friendly employees

customer service was great the front desk girl where very helpful the car come out clean and was…read morewarmed up for me on this cold day thanks everyone at Autoworld

I'd stay away from this location. Left a bad taste in my mouth. Back in February 2025 I purchased…read moredifferential fluid for my vehicle. I asked the employee several times if the product they have for my vehicle is correct and they confirmed more than three times. I purchased it and went about my business. Few weeks after, a light for AWD displayed on my dash. I took it to East Cost Honda and they told me Advance did not sell me differential fluid they sold me gear fluid. Honda had to flush out my vehicle and in result of that caused damages few hundred dollars worth. Cameron was not the best to work with and only provided at par service with the situation. Graham Brewer wasn't helpful either. Unfortunately, I had to get my attorney involved because Cameron lied about sending me a check for the damages and other things such as lost time from work ect... If you want to run the risk of this business damaging your vehicle be my guest and give them your business. Corporate made it right by sending me the check but still won't shop at this location.

I took a rotor in to have the glaze taken off. They checked thickness and said it was fine and ok…read moreto cut. After waiting for an hour to do a twenty min job they brought the rotor out and said their blade had chattered and made deep cuts in the rotor. they then told me that they would try to cut it again and it would still be within min. I gave them an almost new part And I got back one that meets min safety margins. Don't use them for turning rotors!!!!

I went in to get a new battery. The employee put it in backwards and blew a fuse. He said, come…read moreback in 4 days we'll have it fixed and walked off. I had to get a ride home and get a loner car. The district manager got the fuse fixed my car 2 days later. I've had constant electrical problems since then. The lights randomly go on and drain the battery I have to get jump starts, the check engine light goes on and I have gone to the dealer several times to have my car reset. Because of the mistake the O'Reilly's employee made, I don't feel safe in my car, and never know if I'll be stranded.

The staff is always very knowledgeable. Miguel who runs that location is absolutely on point. I…read morehighly recommend O'Reillys over any of the competition.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Had the opportunity to purchase an item from there and everyone was very nice and professional. I…read morewould highly recommend them for any car parts!!!

Went to replace a battery with a 75 month warranty and was at month 50. Expected to get prorated…read morereduction on the exact replacement but they refused to cover it. They said I was lucky to get 36 months out of it. Unbelievable!

As I have memories of New York's motor vehicle department, I can only be amazed at how well we were…read moretreated. We had multiple things to take care of, and we are advised by multiple staff members as to what we had to do nice bunch of folks.

Great service at Auto Zone in Murrells Inlet by John R. Helped me out with a new battery. Kind and…read morecourteous. Really appreciate good service. Kindness matters.