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    Beach Buick GMC

    3.4 (14 reviews)
    Closed 9:00 am - 6:00 pm

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    Joseph C.

    I recently made an appointment with Beach GMC in Myrtle Beach, to have my 2021 Sierra pickup truck serviced. When I arrived at the service department, I told them there was a small quarter size corroded area on one of the chrome rims around the valve stem. I left the truck with them to be repaired and went home. I was never notified on how they planned on repairing the chrome rim, as it was under extended warranty. (The dealership continues to blame the extended warranty people which is wrong it falls back on the dealership. I checked with other dealership and they agree it's the dealerships responsibility). A few days later I was notified to pick up my truck. I was extremely upset and shocked to find out ALL FOUR CHROME RIMS were painted, and the corrosion was never repaired it was painted over. They never notified/called on how they planned on repairing the rim. I would NEVER have approved this! I don't understand how they could just take it upon themselves to paint over the corrosion and paint all four rims without my acknowledgment. (There wasn't anything wrong with the other 3 rims) I contacted and spoke with the service manager, as well as the general manager to my disbelief they said this is practice and nothing could be done with chrome. I asked many times why wasn't I called because I never would allow them to paint my chrome rims. They told me to bring my truck back in and that they would remove the paint. A few hours later, I received a phone call from the service manager to pick up my truck. I was told they could not remove the paint without damaging all the rims. I'm still in shock that they damaged all my rims and won't replace them with new chrome rims and my vehicle has depreciated due to their negligence. At this point my only option is to notify and report this to the DMV, BBB, FTC and the attorney general. I recently made an appointment with Beach GMC in Myrtle Beach, to have my 2021 Sierra pickup truck serviced. When I arrived at the service department, I told them there was a small quarter size corroded area on one of the chrome rims around the valve stem. I left the truck with them to be repaired and went home. I was never notified on how they planned on repairing the chrome rim, as it was under extended warranty. (The dealership continues to blame the extended warranty people which is wrong it falls back on the dealership. I checked with other dealership and they agree it's the dealerships responsibility). A few days later I was notified to pick up my truck. I was extremely upset and shocked to find out ALL FOUR CHROME RIMS were painted, and the corrosion was never repaired it was painted over. They never notified/called on how they planned on repairing the rim. I would NEVER have approved this! I don't understand how they could just take it upon themselves to paint over the corrosion and paint all four rims without my acknowledgment. (There wasn't anything wrong with the other 3 rims) I contacted and spoke with the service manager, as well as the general manager to my disbelief they said this is practice and nothing could be done with chrome. I asked many times why wasn't I called because I never would allow them to paint my chrome rims. They told me to bring my truck back in and that they would remove the paint. A few hours later, I received a phone call from the service manager to pick up my truck. I was told they could not remove the paint without damaging all the rims. I'm still in shock that they damaged all my rims and won't replace them with new chrome rims and my vehicle has depreciated due to their negligence. At this point my only option is to notify and report this to the DMV, BBB, FTC and the attorney general.

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    4 years ago

    Beach Buick GMC has done a lot of work on my vehicle over the past year. They are very knowledgeable and I intend to return!

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    Beach Ford

    Beach Ford

    2.9
    (65 reviews)

    I had my Ford F150 serviced today and the experience was great. Joe is an excellent service…read morerespresentive , he was very helpful and made good recommendation to resolve the issue. Everyone was very friendly and the waiting area very clean and comfortable . The cost was very reasonable and the repair was done quickly. I would recommend this dealership to anyone. Jim

    Thank you Beach Ford in Myrtle Beach, South Carolina and now I'm looking for a repair replacement…read moreshop. I took my 2019 Ford Ranger to Beach Ford in Myrtle Beach for a 70,000 mile transmission fluid flush and a couple other things spent over $3000 2 1/2 months later I started hearing this strange noise. On the third month I started to get this jerking and hesitation. At first, I thought it was just a bad gas. On the 4 month my transmission light came on. I looked underneath my truck and I had this fluid everywhere. I took it to the dealership, Beach Ford. Jon the man behind the counter was so rude and so inconsiderate. He told me that it will take about 3 to 4 days to look at. I asked him if I could use a loaner car, he immediately jumped and said no. I explained to him that I need to get to work. He replied back to me and said I'm sorry, but that's not my problem. I immediately went on my phone and started looking for a rental vehicle. Unfortunately, I can't not remember the man that worked in the loaner vehicle department. He asked me if I needed a loaner and he was extremely nice and grateful and set me up with a loaner within 30 minutes. The rude man, Jon called me about four hours later and told me that I need a new transmission $9600. It's going to cost. I immediately went back to Beach Ford can I explain to him? I just had my vehicle serviced in here and they flushed out the transmission. Again, he was rude and told me that's not my issue. You just have a bad transmission. Now I am looking for a transmission repair replacement shop. I don't think I will ever come back to Beach Ford again.

    Volvo Cars Myrtle Beach

    Volvo Cars Myrtle Beach

    2.9
    (19 reviews)

    My first car as a teenager in the 1980's came from this dealership. Later on as a new mom I bought…read morea Volvo station wagon and now at age 47, having handed down my Mazda CX9 to my first teenage driver, I have just bought a Mazda CX9 2017 Grand Touring. In addition, I have had ALL my vehicles serviced by this dealership for the past 20 years. As a single mother car buying can be an intimidating process. The gentleman that I worked with at Beach were professional, honest, low pressure, and truly made me feel like family. Seasoned Client Advisor Jim Cole and his new colleague 19 year old Justin Riccioni were a great team to lead me through this process. I am over-the-moon about my new snazzy Crossover. Kelly Holden in the Service Department is also fabulous. Can't recommend this dealership highly enough. ~ Holly, Pawleys Island, SC

    This the second time I have had my car serviced at this location.2.5 hours for a scheduled oil…read morechange, inspection and car wash.There is construction at this location, you go into the Lincoln dealership for service.The Lincoln waiting area is separated by red and gold stations but you can sit anywhere.I asked for the price on a part that needs to be ordered.I was previously given a quote of $100 with part and paint.$225 was added to my service check out when I asked why, she said Oh that's not the right price.A &164.00 service turned to $198 because there's a 3% fee I wasn't aware of before when I had the opportunity to get cash.They said my car was out front, I walked around the lot until I found my car parked outside of the bay doors at the back of the lot.My car was filthy from the wash , the car had been sprayed with water and the dirt was swirled around on the paint so bad I couldn't use my back up camera.I found Holly to ask about the wash she said it's not a detail but it's supposed to be clean and the front mats vacuumed.Neither were done, she asked if I wanted them to do it again but this is the second time this happened.I have my car serviced in Charleston , Fredericksburg and York.Ive never had someone explain that doing a mediocre job is the standard.I won't be returning to this location

    BMW of Myrtle Beach

    BMW of Myrtle Beach

    3.1
    (58 reviews)

    I took my BMW to this place for some issues I had, and it was the best decision…read more I was received with a great customer service both over the phone and in person. Garren Bare (service advisor) was very professional, he worked with me around my work schedule for the drop off and pick up since this was my daily ride, he kept good communication and transparency and provided an excellent customer service, thank you Garren. I was provided with a full detailed report, with pictures and videos of the problems, and reasonable pricing to fix them all, and indeed they got the job done. I understand BMWs are complicated but I love them (sue me), so if you have this brand make sure to take it to BMW of myrtle beach, they have the knowledge and the right tools for these cars. Highly recommended. Thank you BMW of myrtle beach.

    I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

    Myrtle Beach Hyundai

    Myrtle Beach Hyundai

    2.5
    (56 reviews)

    Good cars for a reasonable price. Really nice service personnel. We have bought two vehicles here,…read moregood experience both times.

    Absolute crooks. Every stereotype about used salesmen and mechanics apply to this business…read more I purchased a car from North Carolina, the clutch of which failed immediately upon it being delivered. That'll be a separate review for that dealership, but I digress. I took it to Hyundai since the car was a Hyundai Veloster, thinking they would have the expertise to fix their own brand of car. They charge me $3k to fix the clutch. My boyfriend picks it up, drives it 13 miles to work and back twice, and the clutch fails again. The dealership takes absolutely no accountability for the failure and blames my boyfriend for "driving it badly." Bro. My boyfriend has been driving manual for approx 20 years, and even a 13-year-old practicing driving on mommy's car wouldn't have resulted in that severe of a clutch failure after four short drives (which the service manager Jason shamelessly lied about and said there were 200 miles put on it since the repair. Not true. I know where that car was being driven and how long it was driven for. Pure gaslighting tactic.) I consistently tried to reason with Jason explaining that I recognized everything regarding the reality of the situation, and he was consistently condescending in his lies. Jason... I still know my boyfriend didn't destroy this clutch. Your employees inadvertently admitted that they encounter very limited instances of fixing manual cars, and that was evident by how mine was repaired. But it was the manipulation and refusal to take responsibility for me. I begged them to examine it for free to make sure they installed the new clutch properly. They refused for two weeks straight. I had to have it towed away back to my home to do God knows what with it after paying this dealership $3k to fix it, have it fail again almost immediately, and have them not even be willing to investigate the POSSIBILITY that they f*cked something up. Avoid, avoid, avoid. Do not buy a car from here, do not take your car here to get it fixed. They're scumbag liars.

    Beach Buick GMC - car_dealers - Updated August 2026

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