5 stars to Peltier Kia in Longview for an excellent car-buying experience. Jalen Harris was…read moreoutstanding and went above and beyond to make the deal happen. His willingness to think outside the box and put in the extra effort is what earned my business. He had the vehicle ready when I arrived and even followed up the next day, which says a lot about his professionalism and customer care. Channon Stewart, the manager, was knowledgeable, efficient, and helped secure a great interest rate. He clearly runs a solid team and keeps the process moving the right way. Braylon Williams in finance also did an excellent job and made everything smooth and easy to understand. He is definitely someone to watch. I drove three hours to purchase this vehicle, and the entire process exceeded my expectations. Everyone I worked with was professional, helpful, and made the trip worthwhile. I highly recommend Peltier Kia in Longview.

Please believe me when I say this dealership is full of the absolute worst, uncaring,…read moreunprofessional, and absolute scandalous humans I have ever encountered....and that is putting it mildly. My 85-1/2 year old father was scammed out of his life savings. He is a Korean Conflict Air Force Veteran on a VERY small fixed income. This dealership completely took advantage of an elderly man who is now left with NO SAVINGS. While $17,000 may not sound like much to some, this was my father's nest egg. Although he lives in a senior citizen's apartment complex in Hughes Springs, the dealership sent a driver to pick him up to look at a car. When I discovered he was looking at a car, I contacted the salesman, Braylen, and explained his limited funds, his physical and mental condition, and was promised he would not do anything without contacting me. Braylen stated he would bring my father home after looking at the car. Instead, he sold him a $38,000 car, taking his $17,000 down payment with a loan for 84 months at $385.00 per month. I cannot believe he even qualified for a loan....and for 84 months????? When Dad explained he only had $16,000 for the down payment, they convinced him to add another $1000 by using his credit card. As if his entire savings wasn't enough money!!!! Since I never heard from the salesman, I thought my father was returned home. Instead, they sent my father home (45 miles away) in the dark by himself. I told Braylen that my father hadn't driven in 2-1/2 years as he has tremors and uses a walker/cane, yet he was allowed to take the car and leave. My dad immediately had buyer's remorse the next day and returned the car. The dealership refused to take the car nor would they return his money. He went again on Monday and was told the same thing. Once I got involved,they finally accepted the car and returned $ 5,000 which was explained as the cost of the extended warranty he was sold! I honestly thought you had 3 days to return a car, but apparently not in TEXAS. I can't believe anyone would take advantage of an elderly man who walks with a cane, has tremors, and clearly has decreased mental capacity. Although I have Power of Attorney, I could not negate the transaction. I have called many agencies but to no avail. PLEASE DO NOT PURCHASE FROM THESE CROOKS!!! I WOULD HATE FOR ANYONE TO EXPERIENCE THE POOR TREATMENT WE RECEIVED!!! PLEASE FEEL FREE TO CONTACT ME.....I WILL GLADLY GIVE MORE DETAILS IF NEEDED! I am a retired educator, a school board trustee, and my father and I are both active members of 1st Baptist Church of Hughes Springs. We are good people and are heartbroken that people from this dealership took advantage of our trusting nature.

I took my car to Automotive supercenter in Longview Texas because it was making a noise, and…read moreAutomotive Super Center in Longview fixed my car and it driving so good now with no issues, And my Air Conditioning wasn't working properly and they fixed that too and I didn't even tell them about my Air conditioning but I'm so glad they fixed it, My Air conditioning is blowing out cold air now, Thanks to them, I would recommend anyone who's in need of an mechanic for there vehicles to give them a try they won't let you down, I definitely recommend Automotive Super Center to anyone.

I have been going here for about three years. They have taken care of three different vehicle (one…read moreof which very challenging). I have always been treated fairly and jobs have been done in a competent manner. I wouldn't hesitate to recommend them to anyone looking for an excellent all around mechanical shop!

The service here has always been great until today, i came in neededing a battery had already…read morecalled to make sure that they had the correct one i needed, and make sure that they still applied products counter help sad yes, once i got there miguel informed me that he could not put the battery on the vehicle due to everyone being on lunch break, but i remind you there was Not many customers in the store but there was another employee in the store also helping the customer. Miguel said i would have to wait till after 2 for someone to help me, i was at the store at 11:15am

Stopped by the store tonight and as usual there was a large sign on the door that masks were…read morerequired by all in the store. That seems to apply for everyone except the staff, who were all lounging around the counter without a mask in sight. One staff member was coughing too. When I asked why they were not wearing masks like the sign on the door indicated, they looked at me like I was crazy. As a care giver for my 82 year old father-in-law who is also suffering from cancer, I can't risk getting sick, yet the staff obviously could not care less either about their customers, store policy, or even State Executive Orders. Shame on O'Reilly and its employees, I will never buy from your store again and that is after being a faithful customer from day 1. Autozone, on the other hand won my business since they do seem to care about their customers.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bought my wiper blades from another location but had some challenges installing them. Went to the…read moreAlpine location and had the pleasure of speaking with Ashley. She checked to ensure they were the right blades and offered to help install them. As Ashley begins to install the front ones, Nick comes out and without saying a word, grabs the rear blade and starts that installation. What TEAMWORK! They were both so pleasant to talk with and didn't make me feel bad not knowing how to install. Just moved to Longview and this will be my location for all my auto needs. Thank you Ashley and Nick for your Awesome Customer Service!!

I used their free check engine light service. Friendly, fast, and knowledgeable. Saved me a lot of…read moregrief by explaining exactly what I was up against. Kudos to a sharp operation! (Especially Regan).

I am an ASE Certified Master Mechanic and have been loyal to Interstate for 25 years. That loyalty…read moreended today. I have 15-20 batteries between my vehicles and toys, plus what I install in customer's vehicles. So I buy a lot of batteries. I was denied warranty today on a 30 month free replacement because that battery had already failed once before. If Interstate Batteries only last 2 years or less, I'll never give them another dime.

Very customer friendly. They were very helpful. I dropped my car off while they changed my…read morebattery. I always go here for battery issues. Have never been disappointed.

This particular O'Reilly's on Marshall Avenue in Longview Texas sucks . The people in there are…read morerude and condescending . Oh and God forbid you asked to use the bathroom even though you're in there spending money . You'll get treated like a vagrant

Got a part here and it looked used in the box so I asked before purchased if it was new, and they…read moresaid it's new. Even assistant manager looked. Put it on my truck to find it was defective. Went back and assistant manager wanted to argue with me that nothing was wrong with it. I was trying to be as respectful as possible but just wanted to be treated fairly and get this taken care of. I asked him to give my number to manger who wasn't there so he could call me to warranty out. In also stuck with mechanic labor charges and need that covered as well as I will have to pay for that twice. Still no call and it has been a week or so. I wish it could be said that this location has integrity but it doesn't seem that way.

I noticed my headlight (running lights) was not working, so I stopped at ABC Auto Parts. A very…read morenice young man, Matt, came out to the car and got under the hood and when he was through, I had lights. No parts, no charge. Thank you Matt for customer service plus- don't see that much anymore. Lynda Petty