They shouldn't get a star at all with there inconsistent delivery service. I ordered a part at 10…read moream with directions to return for pick up at 4pm. I come a 7 just to make sure they recieve it. When I get there it's a women outside and a male at the counter. I gave him the info he requested and walked around like an idiot because he couldn't find my item. He then returns and says he will order it again. Crazy response right. The women interjected and had no info on location, why they didn't recieve it or where it could be. Terrible system and not reliable at all. She then has to have a smart mouth with her funny looking self and tells me do I want a refund with out any explanation as to where was my item. What a pathetic service and time wasted......

I went here at 3:50pm because I needed my left light blinker fixed and I knew nothing about which…read morebulb I needed so went here and this guy working at the cashier helped me! He is a young guy with a golden bracelet and a beard and he was such a great help! He helped me install the left blinker light AND he even helped me with my reverse light. He was kind and quick too I was out of there in less than 8 min!! I never had this great experience at autoZone lol but he was an amazing guy!

The line moved quickly and I was able to give my telephone number to return items without my…read morereceipt. The gentleman that assisted me was not welcoming or seem to want to be there, but I didn't care as long as he handled what I needed to get in and out in no time.

I've been coming to this store for years, never had any issues. They're nice and helpful whenever I…read moreneed parts that aren't on the floor shelves. Bonus is no problems taking my used oil/oil filters to the back and dumping used oil. KEEP IN MIND: if you use the oil containers (like a Mobil 1 container), you are required to take it back after dumping. Robert was great. He helped me do a return for a product I bought at a different location, took my oil containers and oil filters. There's another worker but I forgot his name. Always wears a cap and a has a beard. Great attitudes from both.

This place is a joke! They try to drop another few hundred off the already ridiculous low price…read morethat they offer you by saying you have a missing cat, i sat here and watched 6 cars in a row get hit with the same excuse and if you argue with the girl thats teller one about the bullshit, expect to sit there an extra hour waiting for your check cause you made her life a bit more difficult.

Always have decent pricing along with special discount days. I love this place. One man's junk is…read moreanother man's treasure. I have beautified a couple of cars through Pick a Part.

they have literally been ignoring my calls because I return a auto part. Childish to say the least…read moreand I will be reporting you guys to the business bureau

I've been coming here for the past 24 years and they've never failed me. I see some complaints on…read morehere about people whining about the wrong part and fighting over the phone which is ridiculous. Just bring your part back and return it if you have an issue why would you complain over the phone? These guys have never done me wrong and if I got a bad part (which honestly I don't think I ever did except once because I always made sure to give the right information) I would go back and exchange it like a customer. There is no need to call on the phone and cry about it and create drama. Just go back and swap it or get a return. Hands down good prices, and able to get parts other places don't even have. Just know what you need and they'll let you know if they got it.

Due to a series of unfortunate incidents, I found my car's battery had completely died on Sunday…read more Just an horrible end to an absolute awful week. So I did some research into replacing the battery and found that Advance Auto Parts offers free installation, AND battery registration. You have to register the battery in a timely manner, or your car won't charge your new battery properly and it won't be as good. It's basically telling your car that "hey, you have a new battery at X Ah, take care of it". For my particular car, it's $90+ of gear/software on top of everything else. I went into the store, Esteban was immediately there to help me locate the correct battery and help me install it. Seriously went above and beyond to help me. Btw, while they do installations and stuff, they can't see in the dark. So depending on the time of year, installations can end as early as 4pm. Highly recommend this place for your car needs, especially if you're not confident about battery, wiper, etc... install.

Shoutout to Steve for GREAT customer service. He helped me find exactly what I was looking for and…read moretook the time to talk through the different products/options/prices. He gave me his honest opinion and made me feel taken care of. He also installed the battery I purchased and was able to successfully troubleshoot a hiccup when the terminal was stuck. Ask for Steve when you go in and you're guaranteed to get an exceptional customer experience.

The pricing was honest and transparent from day one, no hidden fees no surprise charges and no…read moreattempts to bundle in services I didnt ask for they quoted me fair and stuck to it and in a industry where aggressive sales tactics are so common this shop really stands out for treating customers like intelligent people. the installation itself was flawless, the technicians were professional and efficient and they positioned the subwoofer perfectly, ran the wiring clean, integrated the amp with my existing system and just made sure everything was dialed in right before I left. I walked out with a subwoofer and amp that sound incredible and are installed perfect but more than that I walked out knowing I'd been treated fair and that these people actually cared about doing the job right instead of just maximizing the invoice. if your tired of the typical sales pitch where every visit turns into a conversation about upgrades you dont need this is your spot they respect your time your budget and your intelligence and honestly I couldnt recommend them more.

The only thing I didn't like about my new car was the stereo. It came with a "premium" Bose system…read morethat sounded like crud. I wanted it to sound great, but i didn't want to alter the appearance of the interior or use up the minimal storage the car has. I looked at several places and visited a few. I liked the guy I spoke with here, Nick. He initially said there wasn't enough room and it wouldn't be worth it. That felt pretty honest. We spoke a little more and he had a couple of ideas. All the products used were very high quality. JL Audio and Hertz. Subwoofer, amp, DSP all hidden from view. It took a week. And it sounds incredible. I could not be happier. It wasn't cheap. But I didn't want cheap, I wanted great sound, and I have it now.

Miguel is a great mechanic with lots of experience working on BMWS. It's always nice to come into a…read moremechanic shop that says their expertise is in German vehicles like Mercedes and BMWs and actually see these at the shop when you go there. He was a more than fairly priced and shows care when working on your car.

Finding a good, honest mechanic could be easy but one with low prices and great service M & B Auto…read moreis the spot. I've seen this auto shop for quite sometime & needed brakes done on a 2017 Audi S3. After leaving the Audi dealership they quoted me around $700 for each pair. Finding a mechanic that knows German cars was my next hurdle if I didn't go thru Audi. M & B auto came to the rescue :) M & B Auto saved me nearly 70% of the initial quote. In addition in providing me with new rotors. The quality of work is is 1st to none. They handled my German baby like it was their own Definitely, will come back service was superb, the turnaround time on my vehicle was quick and easy. Terrific job & service! They got me saying WOW!! (Post Malone v/o) Thank you!!

The McLaren needed a special part..I searched around and found it here at this Napa Auto Parts on…read moreSepulveda Blvd. The blokes who work here know their stuff they're like walking automotive encyclopedia's they will advise you on the best methods and parts for your particular vehicle. Here's a tip mates!..most auto repair shops order their parts from Napa Auto Parts. There you have it mates!..until my next communiqué..I bid you a good day!..;-)

I walked in for a part order. Not only was I completely ignored, but the employee was shouting…read moreprofanities to his coworkers and the *B-word" (his description in layman's terms) that he was on the phone with. To top it off, the wifi went down. I was never greeted or noticed. Every employee that I ever worked with that had his attitude was a thief. I'll drive to Torrance.

Amazing family own auto parts shop great price recommend for all your parts needs great…read morecommunication

The owner is really helpful. I came in looking for some parts and the owner took the time to show…read moreme some things to help me. He's very knowledgeable and generous with information on car parts I wasn't 100% sure about. I'll definitely be back! Thank you :-)