they have literally been ignoring my calls because I return a auto part. Childish to say the least…read moreand I will be reporting you guys to the business bureau

I've been coming here for the past 24 years and they've never failed me. I see some complaints on…read morehere about people whining about the wrong part and fighting over the phone which is ridiculous. Just bring your part back and return it if you have an issue why would you complain over the phone? These guys have never done me wrong and if I got a bad part (which honestly I don't think I ever did except once because I always made sure to give the right information) I would go back and exchange it like a customer. There is no need to call on the phone and cry about it and create drama. Just go back and swap it or get a return. Hands down good prices, and able to get parts other places don't even have. Just know what you need and they'll let you know if they got it.

really great spot, the people there are so nice and I was able to get a pair of windshield wipers…read more they guy that helped me get them was so cool especially since I didn't know which kind of wipers I needed, he was so helpful!! Honestly I will come back again!

I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Came to O'Reilly Auto Parts in Long Beach for the first time to get a free battery health test. My…read morewife and I came soon after it opened at 7:30 am Sunday, so there was no wait. The store was fully staffed with three attendants, and Anthony helped us throughout. He brought out the portable battery tester, confirmed that our OEM Honda battery was not holding charge. A replacement battery is not one of those things that can wait, so asked him to replace it, which is what he did using his own tools and cart. I'm sure I could have gotten a better price (and probably better battery) if I shopped around, but just wanted to get it resolved, after coming back from a long trip and having my car not start (they should make the Lithium-Ion portable battery jumpers be mandatory for all cars...that unit has saved us a bunch). Got the 4-year limited warranty battery for $264.99, with the additional $22 core charge being waived because of the exchange.

Laura helped me get the right parts I needed when everywhere else kept giving me the wrong partsread more

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Cida was amazing! Professional and knowledgeable! Great customer service was provided, quick and…read morepainless.

I called a lady said she didn't know if they could replace a Toyota corolla windshield blade.. she…read moredidn't answer with business name just hello. Bad customer service why should I support this location

For starters, we were greeted by staff welcoming us as we entered. The store was clean and…read moreorganized and it was easy to find what we needed, and the staff were friendly and helpful. The employee with the beautiful, deep dimples assisted us with purchasing a new alternator for my vehicle and the employee with the beautiful, long eyelashes closed out the deal. I felt valued as a customer and will recommend this AutoZone to friends and family. The company needs to run all of their locations like this one.

I got five auto parts stores on the way to work, but I go out of my way to go to this one. They…read morealways have what I need and the staff is always willing to help. The manager (Hispanic, gray polo) helped me out last week and he was great with customer service.

They always have what I need for my 2007 Chevy truck. Will call is very responsive and good…read morecustomer service.

Counter person knows his parts. I always check here first for oem or OEM quality parts at a…read morereasonable pric

I have to agree with Kimberly J. This place has decent quality parts and their prices are…read moreunbeatable. I ordered fenders and bumpers for my civic at a fraction of what normal places charge. I guess that would make me question this in two directions - how does this place get away with their prices being so low, OR how do other places get away with charging such high prices??

Another body shop was trying to charge me 300$ for one side mirror. I thought it was overpriced, so…read moreI drove around with my side mirror duct tapped for a couple weeks. However, upon talking to DJ auto Body, they had the one side mirror I needed in stock for 75$. I am so glad I found Dj. Their customer service is the best. I was busy for a couple weeks and was unable to pick up the part, but they were super nice about it and kept it on hold. 10/10 would recommend.

Thank you, Manny, for your fantastic service and for going above and beyond to help me select the…read moreperfect tires for my car! Your knowledge, patience, and willingness to answer all my questions made the entire experience so easy and enjoyable. Your kindness, professionalism, and customer service are truly top-notch. It's not every day you come across someone who genuinely takes pride in helping their customers and making sure they feel confident in their purchase. I truly appreciate the time and care you put into helping me. I couldn't be happier with my experience and will definitely recommend you to my family and friends. Thank you again, Manny, for such exceptional service!

I called this place and they got me in right away Louie was so helpful and informative, and gave me…read morea great deal! I paid under $600 for all four tires, including labor and all! They had a cool little area. Wait for your car that had very comfortable seats, tables, super awesome vibe! This will definitely be my new go to tire place

I came here to buy a new car battery. The woman working the counter, Kaileen, showed me several…read moredifferent batteries and helped me select one that fit my needs. I swapped out the car battery, tried to start my car, and started to get nervous when it didn't turn on. I went back inside the store and asked Kaileen if she'd be able to help me. She quickly got a portable car jump starter and went outside to jump start my car. When the portable jump starter she had didn't work, she went and got another one. The second one worked and my car started up. Kaileen explained that sometimes Toyotas, like mine, have issues accepting new batteries, which requires the need for jump starts. I wasn't charged any extra for the help she gave me. As it turns out, Kaileen is the store manager. This place has quality workers and didn't try to price gouge me when I needed a little bit of help.

Shout to Andrei, Monday afternoon he helped me out with my low beam headlights, he was super…read morepatient and helpful. He had another co worker who also helped me (sorry I didn't get your name) but also very kind in looking up the right lights I needed. Not sure if there is a lot of management movement but appreciate the guys that have helped when I do come in. There was even a day awhile back that the store wasn't even open, no Holiday just closed. Hope you guys keep the good employees around.