Very relaxed and attentive auto shop. I called and they said I can come by within a couple hours…read more My car was making a pretty strange rattling noise and had no idea what it could've been. They checked it, then fixed the bizarre plastic linear issue under my car within minutes and I was on my way! Everyone was super friendly from the mechanics to the office, it was like I already knew them for years. Totally recommend !

This man is great at fixing cars. I recently brought a used honda accord and wanted to make sure…read morethe car i am buying is a good car. He checked it for me after that I took it to his place twice for regular maintenance work. Hes done a great job both the times. I was totally satisfied with his service. I was just learning about cars then and he was nice enough to give me pointers as well. From what i know he is one of the preferred mechanics in that area, while i was there, every one i asked referred me to him... surprising he doesnt have more good reviews. Great service overall.. yes hes a busy man so you might want to call in before you go else you will have to wait.

Double stars if we could! Always feel like family when you come in you're always sure to be in the…read moreBest of hands and always have your best interests in mind! Can't go wrong with their honest assessments of your issues while being open about value and timeframes. You need to never worry about them ever. Sincerely.

These people are amazing, they fix my car when it caught on fire and the next day it was taken care…read moreof and they are very nice people, and they even left me a little bag of candy and floor mat, wheel cover.

Honest. Dependable. Trustworthy. Affordable. Timely…read more Everything you could possibly want in an auto-repair shop or in an emergency towing situation. My SUV wouldn't start in a parking garage in Hoboken, NJ. A&L Auto Body was the only shop willing to drive their tow truck into the narrow garage to try to get it out. After making multiple trips to the garage to test various solutions, they were actually able to fix my car (when AAA couldn't), helping me avoid all costs associated with towing. If A&L wasn't able to step up, I have no idea what I would have done to get that car out of that garage. My experience with them was perfect, and I highly recommend them to anyone who is in need of a tow or any sort of car repair/maintenance.

If I could leave zero stars, I would. These clowns towed my car and treated it like garbage in the…read moreprocess -- careless, rough, and completely unprofessional. As if that wasn't enough, the guy had the nerve to be flat-out rude to my girlfriend. Talking down to her like she didn't know anything completely out of line. This place has no respect for people or their property. Save yourself the trouble and call literally anyone else. I wouldn't trust them to tow a toy car, let alone mine.

Great local business with a great staff and pricing. The owner is a gentleman and truly respects…read morehis clientele.

Consistently excellent service. The owner is here every day, and the work crew is the same as ever…read more(young people, mind you!). Need a new car battery? Bring your car here and they will install it for you at a substantial savings over anywhere else that I know of!

Five-Star Review - East Coast Collision Auto Body Repair Center (Jersey City)…read more Unfortunately, my girlfriend recently damaged my car--a 2011 Mercedes-Benz ML 350 that I've owned and cherished for over 10 years. The damage wasn't major, but it was enough to require a body shop. I was extremely upset and, to be honest, very hesitant about trusting any repair shop. I had a few sleepless nights worrying that my car would never be the same again. Since I live in Jersey City, we drove the car (it was still drivable) to East Coast Collision, and from the moment we arrived, my anxiety started to ease. The first gentleman who assessed the vehicle--later I learned his name is Chris--was professional, calm, and thorough. The shop itself immediately impressed me: clean, well-lit, organized, and extremely professional. I'm 56 years old and have been around long enough to know when a business is legitimate. This place is the real deal. While sitting in the passenger seat, another gentleman came down the ramp, introduced himself, shook my hand, and personally moved my car. I don't know his name, but he carried himself like an owner or senior leader--polite, confident, and clearly someone who takes pride in the business. The whole interaction felt respectful and reassuring. When my car was pulled inside the shop, I saw the interior--and honestly, I was blown away. The place was lit up like a stadium. You could see every detail. There were several high-end vehicles being repaired, and everything looked precise and professional. This was not one of those shady, insurance-shortcut shops. This was top-tier, legit work. They sat me down, explained the entire process, and even coordinated an Enterprise rental seamlessly. At that point, I felt confident leaving my "baby" in their care. About a week later, I got devastating news from the insurance company: my car was declared a total loss. I was crushed. It felt like losing a family member. From what looked like minor damage--a scrape, a busted light, a bumper--the car was suddenly gone. I was in disbelief and honestly depressed. When we returned to the shop, we spoke with Chris and Marissa Riccardi, who I later learned are siblings and part of the family that owns East Coast Collision. Marissa stepped right up, took charge, and patiently answered every question we had. She and Chris explained everything in detail and made thoughtful recommendations--never rushed, never dismissive. I was stubborn and emotional. I wasn't ready to let go of a car that had taken me everywhere--Florida, Virginia, Washington D.C., Vermont, Lake George, Pennsylvania, Boston, and countless trips throughout the tri-state area. That car was part of my life. Chris and Marissa showed genuine care and empathy. They helped me understand the situation and made an incredibly difficult transition much easier. They even allowed me time to remove my personal belongings, knowing how hard this was for me. Because of East Coast Collision, I can now move forward and eventually purchase my next vehicle--something I honestly couldn't imagine doing at first. I give East Coast Collision in Jersey City a five-star, five-diamond review without hesitation. Hats off to Chris, Marissa, that gentleman who greeted me out front, and the entire team--from top to bottom. Even the atmosphere and cleanliness spoke volumes. Thank you for your professionalism, compassion, and integrity. I will absolutely recommend East Coast Collision to anyone who asks. @Thatdominicanlife YouTube-Instagram-Tik Tok

I truly cannot recommend this place enough. Ended up here after someone whacked my car while it was…read moreparked in my building's garage. East Coast was one of the places certified by GEICO and after reading reviews for some of the others, coming here was a no brainer. Happy to report that the reviews are all spot on. From the upbeat and kind attitude of the folks that answer the phones to the experienced and honest technicians that fix the cars, the whole team is just a pleasure to deal with. Most importantly, the car came back looking brand new and the pricing was more than fair. Needing bodywork sucks. Having to deal with shady and disreputable auto bodies makes it even worse, so save yourself the headache and just go here!

Had great experience - brought in my car on Sunday. Made an appointment online but called ahead to…read morelet them know I'd be late, which they said was no problem. I used to go to Mavis in Jersey City, but saw good reviews at Bayonne Ended up getting my tire patched for $40, which was done in about 1 hour. Great job by the technician, and special mention to Khadija, who was at the front desk. Very kind service and I will be back for all my tire needs

Got 4 new tires and got car back with broken tire pressure sensors. Will never go back there again…read more Do not trust

The guys there are super nice. And work with you to get the best possible service at affordable…read moreprices. Highly recommend. The place looks pretty dumpy but don't be fooled. It in no way reflects the work done there.

I'm not local to here, was coming from Brooklyn to visit a friend in New Brunswick. Just got out of…read morethe Holland Tunnel and while climbing the Pulaski Skyway bridge the car (Honda Civic 5-speed, 2001, low mileage) started losing power and check engine light came on. Barely made it to a truck stop in a heavily industrial area, they said I'd find a car repair shop on Communipaw Ave. I came across Mike's Auto and boy, did I luck out with the right choice. Anthony and crew analyzed the problem with the computer (failing camshaft sensor), got the part, installed it, test drove it and got me on my way. Great expertise and service, fair price, and very helpful and personable people. They really got me out of a jam and back to Brooklyn. I recommend them without reservation.

Wasted my time and gas going there. Don't be fooled by the fancy website or clean invoice if you…read moremake an order and appointment on line. The day prior, I was told I quote "we're ready for you" after I confirmed over the phone if the order was fulfilled, the tires there, and my appointment time. I drive there, the place does not look like the pictures on the web site, and the person I spoke to on the phone tells me to my face, she doesn't remember talking to me. I'll have to wait "two hours to get the tires from our warehouse" Total scammers. SMH.

I'm way overdue giving Elsy a shout out and was reminded about them when I noticed them listed as…read moremy service center on a carfax email. I think my last time in was Spring 2020, and things were chaos in northern NJ around then... I'm pretty sure my first stop at the shop was for some silly repair and I opted to just wait in their seating area for a couple hours. My first time there I saw something that made me really appreciate how this shop operates. A lady had an issue with her car and the folks called around a bunch of scrapyards/used parts options, finding the cheapest parts in like Long Island or something, and could have gotten it there in time to repair same day. She couldn't afford it, and they pitched a financing option. They straight up refused to just replace the tire because a damaged rim would just tear it apart and whatever the underlying mechanical issue it had was unsafe to be on the road. A sketchy place might be fine with making a sale, but seeing how hard they tried to get her safely back on the road made me trust I wouldn't be upsold or lied to. Elsy does a lot of fleet maintenance, so their parking and lifts often have vans in them. They're also a "tire shop" but don't let that dissuade you if you need more than new tires and brakes. I've had them do all sorts of non-tire repairs and maintenance on my abused Honda - engine mounts, A/C leak, wheel bearing, oil changes... If you decide to wait for your car there, they have a coffee maker, a TV, and wifi. If you need to get to the train station down the road, they'll either call an uber or drop you off so you can get wherever you need to be. It's not as fancy as getting your work done at a dealership, but they offer basically the same perks. The Yelp tag is also very correct in this being a family operation - Jose and his son Chris were so nice and knowledgeable, and really make you feel like family. I hope the old man is enjoying his time with his granddaughter more than hanging out in the shop! Millie at the front desk is absolutely delightful and a total rockstar with all the office tasks she has to juggle. I wish every mechanic was as reliable and honest as the folks here.