Wasted my time and gas going there. Don't be fooled by the fancy website or clean invoice if you make an order and appointment on line. The day prior, I was told I quote "we're ready for you" after I confirmed over the phone if the order was fulfilled, the tires there, and my appointment time. I drive there, the place does not look like the pictures on the web site, and the person I spoke to on the phone tells me to my face, she doesn't remember talking to me. I'll have to wait "two hours to get the tires from our warehouse" Total scammers. SMH. read more

I'm way overdue giving Elsy a shout out and was reminded about them when I noticed them listed as my service center on a carfax email. I think my last time in was Spring 2020, and things were chaos in northern NJ around then... I'm pretty sure my first stop at the shop was for some silly repair and I opted to just wait in their seating area for a couple hours. My first time there I saw something that made me really appreciate how this shop operates. A lady had an issue with her car and the folks called around a bunch of scrapyards/used parts options, finding the cheapest parts in like Long Island or something, and could have gotten it there in time to repair same day. She couldn't afford it, and they pitched a financing option. They straight up refused to just replace the tire because a damaged rim would just tear it apart and whatever the underlying mechanical issue it had was unsafe to be on the road. A sketchy place might be fine with making a sale, but seeing how hard they tried to get her safely back on the road made me trust I wouldn't be upsold or lied to. Elsy does a lot of fleet maintenance, so their parking and lifts often have vans in them. They're also a "tire shop" but don't let that dissuade you if you need more than new tires and brakes. I've had them do all sorts of non-tire repairs and maintenance on my abused Honda - engine mounts, A/C leak, wheel bearing, oil changes... If you decide to wait for your car there, they have a coffee maker, a TV, and wifi. If you need to get to the train station down the road, they'll either call an uber or drop you off so you can get wherever you need to be. It's not as fancy as getting your work done at a dealership, but they offer basically the same perks. The Yelp tag is also very correct in this being a family operation - Jose and his son Chris were so nice and knowledgeable, and really make you feel like family. I hope the old man is enjoying his time with his granddaughter more than hanging out in the shop! Millie at the front desk is absolutely delightful and a total rockstar with all the office tasks she has to juggle. I wish every mechanic was as reliable and honest as the folks here. read more

Great communication, upfront pricing. Patiently answered my questions over weeks as I worked through my options. read more

Highly recommend Elsy Discount Tire, 5 stars all the way! They are simply the BEST! I don't normally write reviews, but the exceptional service received deserves major kudos. We recently had a breakdown on the NJ Turnpike on a holiday weekend with a fully packed SUV and 93 y/o Mom. At the recommendation of our fantastic tow truck driver from Moran Towing, we ended up at Elsy Discount Tire. How fortunate for us! Never have we been so impressed with the professionalism, compassion, honesty and truthful communication afforded us under these dire circumstances. Jose and his crew went above and beyond tracking down the necessary parts and further aiding us with our transportation and accommodation until we could continue to our destination. As promised, we were on our way by 10:00am the following morning. Thank you, thank you, thank you for turning an unfortunate situation into a treasurable memory! read more

Great service. They care about me as a customer. They are reliable in the advice they give you when it comes to your repairs. Their prices are reasonable. Great customer service and support. I would recommend them and use them again for any future problems or issues. read more

They don't sell used tires, they shut on me for no reason and they gonna charge no less than 200$ for tire, this is no good service

It was very smooth experience getting my flat tire fixed here. Great customer service and quick service.

I got my first flat and needed it replaced called and I was in and out in under an hour and a half. They were so nice asked questions and affordable. Got my tire changed and got what I asked for. Then couple days later two more tired blew out but called I was able to leave my car there over night and key in their drop box and car was fixed in two days. Will definitely go back and also recommend read more

I would actually avoid this place if possible. I came in in December with a spare on. I ended up need two new tires which they provided. They told me it would be finished that day. Never received a call to pick up my car that day nor did they answer when I called because they were "closed".. picked it up the next day. The job requested was done however they left me with my damaged tire in my trunk and took my spare tire in return without mentioning anything! On top of it a package of clothing went missing from my car as well as random spare change in the cup holder, so I can't even be surprised about my missing spare considering everything else. If I knew any better I should've filed a police report or something but here I am read more

Absolutely incredible. Brought my car in as a first time customer because my car started making a strange noise. They not only diagnosed the problem, but found out it was under a super hidden warranty from the manufacturer as the result of a lawsuit. They helped me get my entire engine replaced from the manufacturer for FREE, saving me thousands. When I brought the car back after the engine was replaced they then did everything the dealership offered to do for a quarter of the price. Kind, reliable, honest, caring, I will be using them for all my auto needs for the rest of my days lol. Couldn't recommend them any stronger. Good people doing good work. Oh, they even caught a minor issue that the dealership caused while installing my engine and fixed that as part of the other repairs they made. So they pay attention to details too! read more

Needed my tire replaced and was close to my gym and had good reviews. People were friendly and did good work. One and a half star deduction for timing as called ahead to see about wait times and was told come over as could see me immediately (not true, they were so busy they were trying to get more guys to come in). After about 20 minutes asked if it would be much longer as I was thinking I would go down the street and get something to eat. Told my car was being pulled in now (not true, another 15 minutes before my car rolled into the shop). All in all took more than an hour to replace one tire. read more

Got a flat tire driving from NY to Atlantic City and out of the 14 tire places in the area, Elsy was the only one that could help. The staff was very helpful and friendly, and was able to bring me two tires that the other stores weren't able to locate within two hours. My family and I are extremely thankful for the amazing men and women running the shop. read more

This place really is as good as mechanics get. They helped me out in my hour of need. I was on the way to the airport, late for my flight when my car broke down. Jose was so fantastic and got me on my flight and looked after my car. I can not recommend this place enough. If you need a mechanic in Newark or the surrounding areas Elsy is your place! read more

I would never take my car anywhere else besides Elsy! My car is a 2003 and they've kept her running and improved the longevity. I am pleased with the customer service, quality of work, prices, and communication! I HIGHLY recommend! read more

Today was probably the 4th or 5th time I've taken one of my cars to Elsy. I'm always treated with respect and given great service. These guys are honest, and as a Car guy, I trust them. Today was a simple oil change and brake adjustment, but I've gotten tires replaced and other maintenance there on my MB C300 and Honda Crosstour. I'll be bringing my project 300zx there to get some general things done as well, and get her road worthy again. Jose is the man and Millie and the other gentleman behind the desk give the best customer service. I highly recommend. A+! read more

I complain about this place. It's not perfect but they have served me quite a few times getting my tires, tire insurance claims on the tires that I had before. They did a little work for me on my car as well. They could've did better on the price point but what can you say they're not pet boys. I'm going to miss that place because I moved away to North Carolina a month and a half ago. read more

By far best experience having tires installed. Fast Courteous service, spotless waiting area, free coffee/hot chocolate, super fast free wifi and absolutely no upselling. Highly recommend! read more

Went to Elsys tires few times for tires and have to say price is great and one the best service in that area special when you need good tires. The owner is a great person he will listen to his costumer and helps you the best way. They have great staff in office and in mechanic shop. Thank you for Great service read more

My husband suggested that I take my new (used) car to Elsy Discount Tire Pros to get a checkup before we took her on the road. During that visit, they gave her a checkup and replaced a few tires. Fast forward a few months, my new (used) car was acting pretty strangely (weird beeps, red lights, scary stuff) and once again Elsy was the place to go. They got her fixed up just right and made sure that if there was any work that needed to be done outside of the original work, I got a call to authorize it. The staff is extremely knowledgeable and friendly. If you need an explanation, you get it in language you can understand. My experience at Elsy has been fantastic! read more

Above and beyond service. Blew out a tire while working in NJ. Stayed late to help me out. Can't say thanks enough to Lilly, Chris and Peter!!!!! Also overheard them refusing to bill a customer for a minor repair they could have charged for. You can't pay enough for honesty!!! read more

Elsy Discount Tire - They rescued me from this mess! Stayed late so I could make it home to NY. - Auto Repair Near Me - Newark, New Jersey

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Elsy auto is know to have the best prices on tires. I used to live in Newark, but I move to Bergen county. I had couple of bad experience in my area, so I decided to keep going to Elsy auto shop. Great price, real friendly staf and owner, fair and knowledge. BTW this shop had better prices on the Goodyear tires than sears. read more

I found ELSY after going to another auto center (ZapLube) for a synthetic oil change and were charging $75. I thought that was outrageous, so I looked for places with discounts on line. ELSY is a Goodyear Auto Center, so I found a $10 off coupon for synthetic oil changes through the Goodyear site. I called them up and a very nice lady, Linda, answered. She told me their price is $55 for a synthetic change and the coupon I have will make it $45. Sold. I went there at 12:45 and by 1:15 I was all done. The prices are all listed, Linda was true to her word and accepted the coupon no problem. Everyone I spoke to was nice, helpful, and professional. They didn't try to sell me anything I didn't want. It is a little daunting when you first walk in because it's not a fancy place....no one would really talk to me until I found the office, kind of dirty, one couch facing a soccer game with random workers sitting there.....but hey, its a mechanic, what do you expect. Once I was in, they made me feel at home right away. I liked that there was a place you can pull in, instead of leaving your car parked on a sidewalk like some smaller places. I also liked the fact they give you an iPad to enter your info yourself while you wait....instead of some guy behind a computer firing questions at you. The $10 off coupon also included a free tire-rotation, which I wasn't set on getting, so I didn't bother making it a point to have it done. When they finished with the oil change, one of the guys at the desk noticed the language on the coupon and right away said, "Oh, let me get your car back on the lift and I'll rotate the tires for you....its the right thing to do." To top it all off, they vacuumed my interior (even though I've been meaning to do it for months now and was filthy when I brought it in). Not bad for $45! read more

Busted my front tire on Raymond Blvd and this was the first place that appeared. The workers are cool and very respectful. Straight forward pricing did not come away feeling cheated. read more

Needed to replace my tires and decided to give this place a try based on other positive reviews on Yelp. I was very glad I did! Jose was very nice, professional, and he truly cares for his customers. I only needed to change 3 tires but decided to do all 4 as we figured out that saved more money and I will have a better set of tires. He personally took care of my tire rebate form and promised to mail it out the very next morning. He also checked and pointed out to me several other issues with my car caused by improper servicing from other places (one of them is SEARS AUTO at Newport Mall) and told me what I needed to do to take care of them. At ELSY, I was able to come in, get taken care of right away and left with brand new tires. I will be coming back here for oil change and maintenance going forward. read more

I blew a tire on some road shrapnel on the way to work today. I've wanted some new tires, but today wasn't the day I was planning to buy them. Stranded off of I-78, I searched what tire shops were near me and, since I needed to get towed and had somewhat rare tires, I was hoping it would be close. The best reviews were Elsy, so I gave them a call. They had 4 tires of the exact size and brand I wanted. What luck! But, it got better. What a fantastic group. They took care of me like I was family, only better!! Kind, considerate and understanding. Free rotations in 6000 miles? See you soon guys! read more

In my time of need, Elsy Tire and Auto Center was there for me. I was referred to them by someone who could not replace a gas tanks. This wonderful auto shop was a heaven sent. They took my car in and replaced my gas tank with a brand new one. That was one of my problem they fixed. The other was the lug stud. You would think the stud was the only thing that needed to be replaced but no, it was the entire rotor. Thanks Honda...... I must say, the young lady's there know their job extremely well and their customer service is/was AMAZING. They provide car service to and from Newark Pen station in addition to New Jersey Transit on Broad Street. They also ask if you would like aid in paying your bill. My time here hasn't been long but I know I will return whenever there's an issue with my car. Thanks.....Elsy Tire and Auto Center for taking pride in your work and working with your customers. I will definitely refer/recommend this auto shop to anyone. read more

I went here on a whim with my engine coolant light on while commuting from Ocean County to Bergen County for work. Jose and his staff treated me and my car service impeccably from start to finish. With any car crisis I was stressed and emotional. Milly welcomed me into the shop with friendliness. She went thru everything with me and even helped me order a lyft to work. I would recommend this place to anyone! Thank you again. read more

Highly recommend!!! Returning to Allentown, PA from NYC we got a flat, thanks to a 4 inch bolt on the roadway. Luckily, we found this place! Jose was extremely helpful, offering to fix the flat instead of telling us we needed new tires right away. Unfortunately, the flat couldn't be fixed, so Jose went out if his way to find us matching tires & offer us excellent pricing. Customer service was incredible!! They made us feel most welcome during the wait. read more

Great service. I got an oil change a few weeks ago before driving down to Baltimore. It's was a busy day in the shop so there was a bit of a delay, but Jose and the staff made sure to keep me informed. They also offered to fix a dent in my hood free of charge. Definitely will be going back for future work. read more

Great company. My mechanic for over 16 years. Always satisfied with their work and courteousness.

Very professional and reasonable price!! They were informative and kind and gave me options to choose!! And love the waiting room and free coffee and fast wifi!! Thank you for your service read more

Bought new tires from here. Very easy and pleasant process. Also cheaper than other shops in the area. Also had some other work Done to my car ( oil change, alignment) and was pleased wIth the work done. Reliable and honest mechanic that will make sure you are fully satisfied with the work done to your vehicle read more

Wow, these guys were tremendous and I highly recommend them for many, many reasons. In my case, I was driving from NC to CT and hit a monster pothole 1/2 mile south of Exit 15 on the car-only side. My tires PSI rocketed to zero, traffic was racing by and with guidance from the 911/tow truck driver I drove off the highway at 30 MPH following him. Google Maps found me Elsy Discount Tire Pros so I immediately went to it. While there, I met Jose Gomez who was fantastic from the start! Bilingual, happy and customer focused, I couldn't have been pleased even though I was stuck in Newark, NJ just two hours from my home in Connecticut. Unfortunately, Elsy didn't have my tire in stock (run-flats on Mercedes E300) but Jose offered to get a driver to drive over 50 miles to pick up a single tire for a small up-charge of $50. Trust me, I would've paid three times that amount to get on my way! At 3PM Jose launched his driver and traffic was building. I loved how Jose quickly identified the problem but also CAME UP WITH A SOLUTION. This was a no brainer so I read and drank hot chocolate in their waiting area. Jose showed compassion as if I were a family member. He knew I was stuck then jumped through big hoops to get me on my way. Remember, I met this guy 20 minutes ago but felt like I've know him for 20 years! Bottom line, prices were cheaper than Tire Rack, service was phenomenal, Jose was honest, compassionate and frankly, I couldn't thank him enough. I left Elsy Tire feeling like this guy would walk through fire for me....and man, I love that about your character Jose! A bit delayed but I want to offer my sincere and genuine thanks to Jose and all of Elsy Discount Tire Pros! Without them, I'd be driving a run-flat to the nearest hotel but instead, I was on my way to CT and made it home before 9PM! thank you, thank you, thank you! - Mike O' read more

I texted them with the specs of the tire I needed, they texted back that it was in stock, so I told them I was on my way. When I got there, I gave them my car, completed my info on a tablet, and was done in an hour. I have coffee and a donut while I watched TV. I got hoime and had a receipt in my email. Best tire experience ever! read more

This place is great. I always go here for my oil change. They are quick and efficient. As well as having great customer service , extremely friendly. Gave my 2 year old son bird mascot soft toy along with crayons and coloring book, a nice touch! read more

One of the best customer service I have experience in any service or business transactions ever... Took my car into get some new tires and a oil change. Fair prices, honest mechanics, Wifi, Coffee/Hot Chocolate machine and welcoming environment. Also, the owner is a honest hard working guy and while other shops in area tried over charge and have me change out parts earlier than needed, at Elsy they actually told that those same parts are good and doesn't need to be replace at this point which is very honest of them. read more

I was in a minor fender bender getting onto the parkway and had to search for a quick and easy place to get my tire replaced. This could not have been a better place! They were so kind, helpful, and insightful as to what I needed for my vehicle. Would definitely recommend. Jose was awesome! read more

It was an unexpected day when I arrived from Florida to see my mom. She got a flat at the airport and our donut was dangerously low on air. We found this tire place right off Raymond Blvd. José was so helpful as soon as we arrived. He was kind and polite and got us in and out in less than an hour - even with so many other cars at his place. He helped us get to NYC fast, cheap and easy. Went above and beyond as a manager and person. All the employees there seem very hardworking and productive. read more

This place is great! I had a flat and they inspected the whole car. Fixed all of the little things and were honest about tire replacement. Great prices! read more

Excellent service! Professional, friendly service from the moment I arrived! They also carry a wide variety of tires and had my specialty tire in stock. The owner, Jose, took the time to talk with me and explain all of the options. A bad day with a flat tire turned out good because I have now found an honest/trust worthy location for future car issues. I would absolutely recommend this place if you have a flat or need a car repair!!! read more