My first experience at jiffy lube was amazing. Affordable prices and the staff were fantastic. I also got to meet the district manager Rich. He is a gift sent from god himself. I was having car problems and had to leave my car on an unknown street. When I returned in the morning to put my spare tire on with zero experience. Rich gladly asked to help me on a Sunday morning. Without him I would've spent hundreds of dollars. I really appreciate the care they put in for the people of their community. Blessings to all. read more

I've stopped here a few times to get quick oil changes on my vehicle and they have always been very reliable. It's the usual when you stop in here. They tell you everything that your car might need to be serviced and they give you a choice on what you want done. The tech never pushes too hard and makes it clear it's your choice. Unless it's something that's urgent. I never have them service something I can do myself . My last stop I was in and out in about 20 minutes. They changed an air filter and fixed a chip in my windshield that I didn't even know about. They are very convenient. read more

Love these guys. They are the definition of solid customer support. They don't upsell, they simply tell you what your car needs and lets you make the final determination. They get you in, take care of your car's needs and get you out in a very reasonable amount of time, and they treat every customer like the only customer that matters at any given moment. They remember you from previous appointments and can tell you the last time you were there and what services they performed. They get 100 stars from me. read more

Got in and out in 20 minutes flat with 4 cars ahead of me. I was greeted right away with super friendly staff. Within minutes I was approached with a summary of my vehicles health and options if I wanted. Super helpful and not pushy. Within a few minutes of that my car was finished and I'm super happy and satisfied. Thank you for putting the jiffy in Jiffy Lube. read more

Jiffy Lube - Auto Repair Near Me - Belleville, New Jersey

customer service was great!!! They were fast, and they were thorough with checking over things that were needed for my vehicle. Trevor was very helpful with information regarding my service. read more

I went to this Jiffylube somewhere around in Feb 2026 trying save money & they wounded up now costing me more money than what I was bargaining fore....My engine bay was completely dry prior to my service here, after 1000 miles later I noticed it was soaked with oil....I called & they insisted that I go to their recommended mechanic to verify before they rectify the situation but life happens & I wasn't able too afford seeing their mechanic on time because I had to replace my starter first & although several employees told me to return & they would take accountability for their mistake when I returned 6000 miles later Rob told me (in other words) go kick rocks.....I told Rob, "If you shot me & I didn't make it to the emergency room in time" who fault is it if I died, mine for not making it before surgery or the person who shot me ? The only reason I'm leaving this review is because the manager's attitude was rude & Im glad I didn't go to their recommended mechanic because birds of a feather flock together plus so far all the shops I been to in NJ does is fix somethings improperly, break things that wasn't broken then say it could be multiple issues causing the problem that didn't exist until entering their shop....Its not even about the money because I always pay in full & sometimes upfront thinking guys are as stand up as I am as a paying customer but NO always to my surprise they're sabotages with a smile & its frustrating when you play your part upping the money but all they're just doing is looking for or creating ways to keep their hands in my pocket or pass me around like I'm some cash cow because I own a luxury vehicle......I need the contact to the mechanic task force who investigates these types of injustices because I'm the one paying tens of thousands for their mistakes.....I guess saving money isn't an option in NJ when repairs are often done carelessly.... read more

I had a good experience at this location. It was busy and had some cars ahead of me but there was a steady flow of people coming and going, almost like musical chairs. I was pretty happy about that. They run like a well oiled machine and everyone was focused to keep things moving. I do recommend going online for their coupons because they won't tell you what offers are available. Other franchises have provided this info. read more

Jiffy Lube - Auto Repair Near Me - Belleville, New Jersey

USE THE COUPON ON THE WEBSITE!! No frills oil change. Friendly service, and they seem to do a good job. Even if there are a lot of cars in front of you, they work on getting you in and out. There's a waiting room with a tv and free coffee, so it's not a bad place to hang out. I would come back to this location. read more

Jiffy Lube - Auto Repair Near Me - Belleville, New Jersey

Unfortunately after many years of oil changes, JL has let me down and won't be returning. A couple of weeks ago, my boyfriend's windshield wiper broke off in a frost so a week ago, he asked for a replacement and paid for it. It wasn't until a few days ago until it rained that we noticed it was charged for but not replaced so was unsafe to drive. We called them up and said they needed to replace and refund because they made the car unsafe to drive after taking our money. They said all they could do was install them, so we had to drive all the way back. They asked if maybe we told them the wrong year and maybe the put on the wrong blades. No sorry anywhere and no acknowledgement of their mistake. Luckily oil changes are done all over the place, but the offensiveness of their incompetance/ and/or intentional scam or complete indifference to their theft and risk they created left me with no choice but to look for business elsewhere. read more

I had an oil change here at this Jiffy Lube store number 714. On April 4. 2025. Two months later I was due for a second oil change on June 5, 2025 the state that I work in Connecticut at a Jiffy Lube there. At that point this Jiffy Lube in Connecticut informed me that they were not able to take the oil filter off the car as it was put on either incorrectly or too tight. Per her notes on my receipt. They was not able to change the filter, but did do an oil change and charge me $108.46 that I was told was with a discount for not replacing the oil filter. Because I had recalls on the car I decided to take the car to Toyota dealership and let them do the recalls and also take a look and replace my oil filter. The dealership called me and told me that they had to replace the housing on it, which cost $188, I had to done per car warranty. I did everything I could to reach out to the store #714. I called on Friday June 20 and was told that the manager would call me on Monday. On Monday, June 24 I spoke to the manager who was pleasant and easy to talk to, but not very easy and understanding my situation. His response was that because the car was repaired by the dealership and they weren't able to look at it to determine what the cause really was that there's nothing that they can do. I asked to speak to the district manager and he did not want to give me his number. I informed him that I would do everything I can to communicate this information to the higher powers to be, and if need be put it on social media, I do not intend to hurt harm or bring this to this location but to bring to the attention just the fax. The manager did ask me one very important question which I agree. It was a good question. His question was why didn't you bring it here instead of taking it to the dealership. Great question! Explain to him that I also drive a 2024 Toyota Tacoma, which he should have in his system. I asked him to look it up. I reminded him that last year when I went to get an oil change at this very same location when they were removing the brush plate off my truck, stripped out the bolts. The question that he didn't ask how do you know we strip those bolts. I'll tell you how same drove the truck to work one day Connecticut. I took it over to Jiffy Lube. I've always gone to for many years even prior to living here in New Jersey it's a trusted location. That's when they were strip and they could take my plate off my truck to do the oil change because they were stripped out in fear of stripping amount making it worse. They asked me to go to the other location where I had it done and that location as you know it was located in 491 Washington Ave. in Belleville New Jersey. Store number is 714. They did fix the truck and I was grateful and thankful but it cost to me. I had to make extra trips back-and-forth. I had to go by the bolts to have them put them in because they didn't have them and Nally that but I was rudely treated by the staff because apparently the general manager who was apparently on site that day made comments that I may have been such a rude or dishonest or disrespectful customer. My assumption only. And that's when I told the manager at this location here yesterday that I would never bring my vehicle back to your store yet if you think that I'm trying to attack you or Store, how would you felt if I reported my first situation and not have anything else to go with it? I think my complaint here is legit my concern is I don't think anybody cares other than those who absolutely accidentally stumble across this message. You know why I say this is because when I informed the store manager that I was going to call the general office or the headquarters he said well you can go right ahead. It will just get reverted back to us so why waste my time calling them I thought then, I said well would you have the general manager called me? He said yes I'll take your number and I'll have him call me. I gave him my number and 24 hours later. I haven't heard from anybody so I'm open. I'm receptive. Tell me what you would do if you or me personally and I'm out $288 plus the time that I have spent trying to figure out how to figure this out. I really don't care if I get the money back what I really care about is why customer service has gone to hell and no one seems to do anything about it one day the people of America, those who help make your companies great rise I hope that change can be come back. read more

Honest full service quality auto shop. I was in a jam and they helped me out. They found something on time that saved me thousands in potential repairs. Lucky they are close by. read more

Brought my car in for a radiator flush and new coolant. Soon after leaving the lot, the "low coolant" warning came on. I assumed it must be a sensor malfunction, since it had just been serviced, and I had been getting intermittent warnings before. But when I checked, the coolant level was indeed more than half a quart low. When I topped it off the warning went away. I've been going to this location for several years but will be rethinking that - if they're careless with the coolant, where else might something be overlooked? (And, in fact, I also found an old wiper blade left on my engine block.) read more

I would not normally rate a car place this high, but I truly love this Jiffy Lube. They are always very friendly and very fair. They inspect all parts of your car to make sure it's running smoothly. I believe all of the advice they give is true. If you feel unsure about fixing something, there is absolutely no pressure. I always feel very comfortable there. They have been great during covid by having everyone, including the employees, wear masks both inside and out. They are always very respectful and very kind. Just an added tip- use the coupons on their website! read more

I brought my Toyota Camry in for a oil change. I was told it would cost around $70. However, the owner ended up charging $100+. Worst case is that they don't honor coupons on Jiffy Lube's official website. I will give this business ZERO star if possible. Avoid! read more

I was staying in West Orange on Prospect since I came home to visit for Thanksgiving. They were a distance that I really didn't wish to drive but I needed my oil changed to hit the road to go back to Indy. They seemed to be the only place that wasn't too packed. My wait and oil change along with sealing a window crack took an hour. I was very pleased with the wait time. They also give military discounts and everyone was so friendly. I told my mom she now has a place to recommend to others. read more

Good service friendly people, and for as many cars they had wait time was very good Planning on doing all my oil changes there.

This place is conveniently close to where I live. The location has a good placement - on a main st and easy to find. The staff is efficient, and even though they're normally busy - they take good care of their customers. I appreciate them informing me of the car's needs, but not being pushy salesmen about it. They give you a time line - when something can be done, how it works, "best done before" etc. I'm satisfied with their service and advice. read more

I have been going to this location every month when I was using conventional oil and since switched to synthetic oil which puts me there every other month now. Most of the time, during the week, when I have been there (and a manager was there) there were not many issues. Once there was grease left on my seat, the windows looked like they were wiped with a dirty rag and my tire pressure indicator was on when I pulled out indicating low tire pressure. Once in awhile they would forget to change the cling sticker on the windshield. But today was just totally unacceptable. I arrived at 9:22am. They open at 9:00am so there were some cars ahead of me. Understandable. There were 3 cars in the bays and 3 cars parked outside ahead of me. I was waiting outside and counting the cars that were coming out which were finished with their service. So a total of 6 cars were ahead of me minus the 2 cars that had left. So My car should be next because they do 4 cars at a time, so my car should be the next one pulled inside. When I saw my car was still parked outside (not even in the car line) I went inside to inquire. They were pulling another car inside other than mine. This was at 10:00am. I was told that my car was next. 2 more cars pulled out and my car was still parked in the same spot. When my car was finished, it was pulled out front where it sat for 10 minutes. Were these guys deliberately busting my chops because I questioned the order of vehicles being brought into the garage???? I got out of there at 10:57am. 6 cars ahead of me took more than 1 hour and 30 minutes???? Management needs to be on top of their business. They open at 9:00am with 3 or 4 guys. I saw another employee come in at 9:30am and another one arrive at 10:00am. If you know that you are gonna get bum rushed as soon as you open, why not have your entire staff come in before you open???? And the icing on the cake......my windshield washer fluid wasn't filled. I know this because it was empty when I pulled in and was still empty when I pulled out. I have been to this Belleville location at least 30 times, but never again. I am done. You guys will be one less car busy from now on. Forgot one other thing. About a year and a half ago I was told my battery needed to be replaced. Well, we just went thru a very cold winter and car started up right away every time. If you have a battery issue, it will fail when the very cold weather hits. Never happened. In fact, I have a buddy who owns an auto parts store. He checked my battery with his gizmo and said my battery is fine. At this point I do not trust this Jiffy Lube location. I get synthetic oil changes, I am not sure if in fact I did get synthetic or maybe they put conventional oil in. This location should be called "Iffy Lube" read more

I've trusted this Jiffy Lube for many years with multiple cars. Thanks to the Belleville Jiffy Lube I still have my 2009 Honda Pilot on the road. Excellent customer service. Super speedy and efficient. Highly recommended coming here. read more

This one is a simple review. I HAD to get my oil changed before a trip to Virginia...I was at my daughter's track practice and jumped on Yelp looking for the closest Jiffy Lube and this was the closest location. Pulled in about 4pm and told them what I needed...they did the upsell after checking the car in, but I didn't need anything other than the oil change. I was in and out in about 15 minutes. Good service. Nice guys. Clean waiting room. What's not to like? Ok, yes, JL prices could be a little lower, but what's your time worth? read more

If you do not have a trusted station already, Jiffy Lube is a decent pick to get routine services performed on your car. I have taken two different cars for oil changes, which costs $40. However, the change includes fluid refill and a general inspection of the car. Jiffy Lube also distributes coupons as well. I will typically add-on other minor repairs as well. Replacing a back light cost $10, a new filter cost $20, and it cost $40 to repair a chip in my windshield, although it is possible to have that cost covered by insurance. Overall, the prices here could definitely be cheaper, but you are paying for convenience. The staff is also very nice and does their best to mitigate the really long lines that can build up. read more

This is absolutely the best place I have ever been to take care of my Jeep. They are courteous and very serious about the work they did . The guys walked me through every step of the way . When you arrive you are explained the whole JL process and given the info on what you need. AAAAAA+++++++++ Thank you Belleville Jiffy Lube. Car running perfect. read more

Just go somewhere else.. workers suck, service sucks, and lets not even talk about the manager... trust me it ain't worth it

A ripoff, use only in an emergency. Dealer charges $30 less with no bullshit sales pressure and gives me a $20 mail in rebate. I was in a time hamb so u thought it would be quick. No such luck. Attitude, rude, unanswered basic questions ex, what grade of oil am I getting?. Jerk blew me off. I can spend my money elsewhere. Never again $ 88 for a basic oil change , after u used thr5 $15. Off coupon. F them all. Sam read more

used several time with previous car Now Charge $100 dollars for oil change when dealer is $69 for synthetic (required by manufacturer), they broke clip on cabin air box release, did not notify me of this and when i went to change filter to activated carbon, found clip broken and almost impossible to remove filter frame. went to jiffy lube and told "they didnt break it and why wait a month...because its not something you can see." they refused to replace filter frame, called me a liar, then told "prove we broke it" Absolutely rediculous; no one had touched it since they had. Then Woman with black hair was so incredibly nasty and rude. Jiffy lube used to be slogan "15 minute oil change" now its 1 hour to hour and a half, then breaking stuff, not caring. now i looked up you tube and holy moly Jiffy lube is scary, using regular oil when paying for synthetic, damaged engines, voiding car warrenty....I will go to dealer or change myself and know that some hack isnt breaking my car!!! just cant trust ever again! read more

Oil change quick very professional. Definitely will refer Jiffy Lube

So far, they have treated me well. The service is fast, and please do not forget your discount coupons; that is why I like Lube.

Please stay away!!!!!!!!!!!!!! You have been warned I had a problem with my brakes, and went to Jiffy Lube. I left with the ABS light glowing, which was not on when I went in, as well as several other repairs which needed to be done which were not a problem when I went in. I was told Jiffy Lube could not fix my car, after a total of 4 visits to attempt to get this fixed. They just kept rushing me out. The regional manager refused to do anything for me unless I provided documentation from another mechanic showing their work was not done properly, and I allowed Jiffy Lube to inspect the parts they used, even though they had 4 opportunities to do so, before I gave up and had to go to another mechanic to fix Jiffy Lube's poor work. I was assured the car was "safe" to drive by Jiffy Lube, although it clearly was not. I will never use them again! I am extremely dissatisfied! They do not stand behind their own work! read more

Terrible customer service not polite at all terrible customer service very tough to understand what there process is long wait lots of miscommunication just overall not good but thing is the location that's about it wish another company would be here read more

Jiffy Lube - No one ever at the window to help - Auto Repair Near Me - Belleville, New Jersey

Customer beware!!!!!!!!!!!!!!!! I had a check engine light on and I took my vehicle to get service. My vehicle was serviced I was told the spark plug coil was not working properly So they said we would have to replace and that should remove the check engine. Ok so I took the vehicle I drove to my house about half a mile away and once I got home the vehicle was shaking a little. I took the car the next day to the Honda dealership because it got worse and once it got diagnosed they said bad news the coil has melted and there were no spark plug installed. I was SMH and disappointed on Jiffy lube I've been a customer for over 10 years. I spoke to manager and corporate and till this day I haven't gotten no answer and all I wanted was to recover my $165 dollars I've spent. The mechanic that worked on my vehicle was telling me I was a liar and I couldn't even take responsibility for there actions. They lost me and family and friends as customers and I hope you all are careful and thinking twice before you take your vehicle. read more

Unprofessional staff don't have the respect to talk to customer

Good service. Wasn't your typical high pressure selling atmosphere like you usually get when you go for an oil change at a National chain like this. Took care of me in good time too. read more

Went there for a simple oil change. All of the staff was super friendly. They gave me solid choices with the different oil my car takes and didn't just try to up-sell me. I was in and out in no time. The waiting area was really clean. read more

Once again I asked for NO windshield fluid, and they put it in, AGAIN. And they wiped all of my windows with either an oil or anti-freeze covered rag, I didn't notice until I drove into the sun. My windows were so filthy I thought I was going to die. I would have gone back, but I had to go to the Rangers game in Newark. Saddens me. Don't let my review dissuade you though. Other than that, pretty good service. I may have to find a new place to go now. read more

Horrible service experience and worst customer relations. The Belleville branch cares nothing about customer loyalty only wants the green.

I have always trust Jiffy for my car needs, they go beyond oil change for my car and it gives me stability and peace of mind while I am driving. read more

These are the most polite efficient guys! It's standard jiffy lube... With a smile. I've been coming here for a couple of years and never been disappointed. read more

Fast, friendly service. Needed to get my oil changed before I drove up for my cousin's graduation in Ithaca, NY. Came in about 9AM and there were 3 other people in the waiting room. They pulled my car in about 2 mins after I sat down and then called me out about 3 mins later to go over the services I needed / opted out of. I paid and was out of there about another 6 mins later. I'll def be coming here more often to get services done and keep a somewhat better care of my car read more

Great service. Friendly staff. Chris walk me thru the process and explain their services and issue with my car. Clean windows and vacuum out car a plus. Will bring back for my next oil change read more

After a truly horrifying experience at the jiffy lube in Ramsey, I went to this location as my last resort and they turned my car into the magic carpet I needed in record time. On the verge of tears from being so stressed with my time constraint for the evening and after being screamed at by a manager at the previous Jiffy Lube, Ron answered my call and assured me that they were open until 7PM, would handle my issue with care and urgency. He explained the two transmission flush options and elaborated on the differences. I got there at 6PM and Paul and Brian took my details down and immediately begun working on my car. I explained my fury from the previous Jiffy Lube and they apologized profusely for the offensive service. They also advised that they would not be able to offer the more expensive of the two transmission flush options because of how high my mileage was. They said I could go elsewhere to see if I could get it but as time was of the essence, I took their word for it and was happy to select the cheaper option. Ron, Paul, Brian and an Asian gentleman whose name I could not catch SAVED MY NIGHT. They told me that my tires had too much air in them and removed it at no extra cost. The flush itself took no more than 20 minutes. When they returned my car to me, they even opened the door for me. Who would've known Id learn that chivalry wasnt dead at a Jiffy Lube? Its been exactly a week and I have not had a problem with my car. I am truly appreciative of all the hard work and dedication provided by the men at this location. Great work and greater customer service! Highly recommended. read more