Christina & Jesus were extremely helpful at this location, some of the BEST customer service. As…read moresoon as we arrived they were already outside helping us with our battery. Had us in and out within 15 minutes. These two deserve some recognition for their kindness and hard work.

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I went to check my air or at least filled in some. My tire isn't bad because I just bought them…read morefrom them less than a year ago. Took me a minute to wait. The guy did not even his air pump to the nozzle. He just touched the tire maybe 2-3× and told me the tire is bad and need to be checked. Come on, check it first!!!!

Im a woman who doesn't go under the hood much and its not that im afraid to get my nails dirty but…read morewhen i see an available/able body male employee that can assist and doesnt/isnt helping me put coolant in my car(which was my first time) because of an female employee just like woah ‍.. let me explain I called in while i was getting my oil changed at Walmart cause they said they didn't supply the coolant i needed and it was urgent that i get it. I spoke to a gentleman that assured me that the store had stock the coolant i needed and would help me put it into the car after the purchase, i thanked him. After i arrived the store had 1 customer & 4 employees on the floor and the gentleman i spoke to was currently on the phone assisting someone else, i felt some responsibility to go to him since his voice was familiarized to me and 3 mins later an fellow female employee called out to me asking if she could help. Boom i told her about the gentleman that helped me over the phone and said that he would assist with putting coolant in the car, thats when she yelled in the store " WhO SaID tHAT ThEy WoUlD pUt CoOlAnT iN a CuStOmEr CaRrR" i was like damn that was kinda rude but okay then took me outside and had me lift my hood (which i stuggled with) and she just watched pointed and said something about my struggle and honestly I was just embarrassed with dirty ass fingers. She did show me which coolant i needed but wont be coming here again. It took me so long to write this review and now i see other women a male employee getting assistant with her vehicle and that same female employee just went into the store rolling her eyes

*************NO STAR ZERO STAR NEGATIVE 5***************…read more On Saturday 2/7/2026, I visited Hiram Clarke Road yard for center console. The price for a center console is $21.69 per their website. I spent an hour removing the console from the vehicle it was hard and laborious. At the check out window, the casher gave me price of almost $108. I know exactly their business model and it's unethical and borderline immoral. They insult the customer's intelligence by up charging them with their asinine verbal gibberish about wires, plugs, cables which is a part of the console and can't be removed. So the uneducated casher and her supervisor, both broadline illiterate tried to pull a fast one on me, price jumped from the advertised price for a complete console from, $21.69 to $108 dollars. Their logic is the price of $21.69 is for 1/5 of the console the rest is add on according to the mood of the casher and how much he/she like to embezzle/rob unsuspecting customer(s) that day. They treat you like if you are in a third world country with total arrogance, assuming that you are stupid customer. This so unscrupulous and borderline thuggery, robbing their customer in the open with full immunity. Absolutely no moral conviction as they lie about the price on their website and try to rob you at the checkout window. I just left the console and walked out. Wasted the unwarranted $5 dollars entrance fee to walk on dirty. Stay at home and buy on Facebook Marketplace or Ebay and save yourself the humiliation dealing with this unscrupulous so called business.

El lugar se recomienda pero la administración, muy mala atención,necesitan cambiar de Manayers los…read moreencargados no le ayudan a uno cuando se tiene que hacer devoluciónes, los encargados necesitan ser remplazados

Man this store's customer service is not good at all. The dyke manager is extremely rude and will…read moreoften times curse and yell at customers. She was complaining the whole time about her hating working there, bro... quit then. You've been working there since I was in college 4 years ago.

NO STARS !!! This place is terrible! It seems their employees have a reason/excuse not to provide…read moreservice every time we try to stop in for a quick issue. Today all we needed was a code to be read and the employee stated they don't do it in the dark. We were parked right in front of the store, a little after 7pm and there is plenty of light. So ridiculous, this is the third time, we are done.

DO NOT TRUST THESE PEOPLE!!! We purchased an engine from them, which was OK. We returned the core…read moreengine to them and have been trying for months to get our $1500 core refund back!! We have talked to the owner Ari and Sophia multiple times. They've told us 'the check is in the mail' or 'the check will go out today' for many months. BUYER BEWARE!!!

Thanks Ali and Ronda Auto Parts for selling a perfect low mileage engine for my 2014 Mercedes…read moreGL450. Professional service, great attitude and he answered all my questions patiently. Will do more business.

Not to be confused with Erogenous Zone or Auto-Erotica which are for another review…read more Other than the racist reviews, this is actually pretty good AutoZone. It's in a low rent area and offers all the usual AutoZone excellence and a massive stock of parts, and we've been here on several occasions and I'm sure there will be another visit. We haven't had a problem with customer service at this location.

Jhamaire was extremely helpful. I came in with an issue with a water pump I purchased a while ago…read moreand he went above and beyond to recover my previous purchase (I didn't have the receipt). He helped me with what next steps I needed to take and all with kindness and respect. I highly recommend this location specifically because of Jhamaire. Autozone is lucky to have a manager like him.

Very impressed with my routine maintenance, the technician uploads the video of them performing the…read moremultipoint inspection and you get a link to track the status of your service. Their setup is sophisticated and staff are friendly.

Extremely disappointed in my experience the past year. From the day we bought the car up until…read morethis point, not one person has taken action to make things right or correct their errors. The only helpful person so far was a third party person whom I met through a computer screen, not even in person. I have a list of people who I had to and continue to deal with, and documentation of everything. They have incorrectly filed my vin number under another person, and seem to be in no rush to rectify it. Not only is this legally an issue, but I am also not able to use the bluelink that I should have had access to the past year. I have talked to managers from several departments, people in accounting, sales, even the service department. Do not work with any of the following: Jessie Valdez, Andrew Narvaez, Alicia Perez, Al Garcia, Antonio, Anthony

This place is awesome. Every single human in this location is knowledgeable and helpful. I came in…read morewith a motorcycle hitch carrier that was designed for a 2" receiver. I bought a new truck with a 2 1/2" receiver. Even with the reducer, the play in the motorcycle carrier was unusable. They grinded down the ubolt stabilizer so it would properly fit my receiver. It improved the situation about 50% Then Brian told me about a product that could possibly remedy my dilemma.. He warned me it was a bit pricey but we had nothing to lose to try it out to see if it would work....and I'll be damned....worked like a charm. It was expensive, but not as much as buying a new motorcycle carrier. I wish all companies still operated like these guys. (If they did the world wold be a much better place). If you get to speak with Brian you will be in great hands!

Bunch of liars and crooks. I was a sold a 2023 f 150 with a bad battery that started giving me…read morenotifications days after purchase. Also, the cpo warranty was included which is another $2k. Was told it was comprehensive and bumper to bumper. That was a lie. Also, a day after purchase, a faulty air dam notification came on. That's not covered either. So much for that 138 point inspection they do on used vehicles. You would think they might think to check the vehicle's battery power during that. Nope. When I called up there, didn't get the service department. Spoke to some arrogant sales person who just wanted to make excuses and not own up to their responsibilities of checking vehicles properly. Very disappointed. Buyer beware.​​

My Sterling Mccall representative Marlon Romero (and his service manager Jesse Rodriguez) recently…read moreprovided superior, professional service and helped me when I needed it most! I knew, as I was driving on the freeway that my RX 450h was in dire need of some sort of repair. So I went straight away to the southwest location. After the tech diagnosis, Marlon and his manager calmly explained the issues and the solution. Despite my dire state of anxiety, I was treated with patience and kindness. Plus, I was back driving my vehicle safely within a day. They were informative, efficient and gave 'above and beyond' service, and I am truly grateful! Top marks are truly well earned.

I really don't like to give one star reviews, but they almost earned it. I'll give them a two star…read morereview and hopefully they read this and try to get better. For one we dropped a vehicle off at 9:30. They said the most it will take would be two hours so it should be ready by 11:30 AM right? There's no communication at all around 12 o'clock. I told my girlfriend to reach out to her service advisor to see where they're at. He tells us they arbitrarily did some recalls and it's not ready yet. Where is the disconnect? We appreciate you doing the recalls but why didn't you let us know that it wasn't gonna be ready for the time you gave us luckily we showed up at 12:30 and it was ready but the lack of communication could've caused us delays Wood really did because it should've been ready at 11:30 but we gave him time just to grab lunch since we haven't heard back from him. If you're gonna add services to the appointment, that's gonna delay the pick up of the vehicle you should let someone know that. The simple lack of communication and breakdown is a reason why you're getting such a low review. All I took was a quick phone call or text or even ask if you wanted to get the recall done. What if we had a plane to catch or what if we were on a tight schedule. It's New Year's Eve and it took three hours to get an oil change. Unbelievable. Also, the customer service it's hard to even get someone on the phone. North side Lexus and Westside Lexus have been my go to. My girlfriend tried them because they're close to her job, but this will probably be the last time we visited this location. Guys your job is a service advisor is to keep the client updated and let them know what's going on. Three hours for an oil change is ridiculous.