Store is very clean, it's just around the corner from where I live. I always go here for every thing I need for my truck. Mr. Willie is the manager and he and all his employees are very knowledgeable about the parts needed for my automobile repair. Thank You Guys. read more

I went to check my air or at least filled in some. My tire isn't bad because I just bought them from them less than a year ago. Took me a minute to wait. The guy did not even his air pump to the nozzle. He just touched the tire maybe 2-3× and told me the tire is bad and need to be checked. Come on, check it first!!!! read more

Im a woman who doesn't go under the hood much and its not that im afraid to get my nails dirty but when i see an available/able body male employee that can assist and doesnt/isnt helping me put coolant in my car(which was my first time) because of an female employee just like woah ‍.. let me explain I called in while i was getting my oil changed at Walmart cause they said they didn't supply the coolant i needed and it was urgent that i get it. I spoke to a gentleman that assured me that the store had stock the coolant i needed and would help me put it into the car after the purchase, i thanked him. After i arrived the store had 1 customer & 4 employees on the floor and the gentleman i spoke to was currently on the phone assisting someone else, i felt some responsibility to go to him since his voice was familiarized to me and 3 mins later an fellow female employee called out to me asking if she could help. Boom i told her about the gentleman that helped me over the phone and said that he would assist with putting coolant in the car, thats when she yelled in the store " WhO SaID tHAT ThEy WoUlD pUt CoOlAnT iN a CuStOmEr CaRrR" i was like damn that was kinda rude but okay then took me outside and had me lift my hood (which i stuggled with) and she just watched pointed and said something about my struggle and honestly I was just embarrassed with dirty ass fingers. She did show me which coolant i needed but wont be coming here again. It took me so long to write this review and now i see other women a male employee getting assistant with her vehicle and that same female employee just went into the store rolling her eyes read more

Kudos to SHANTA! She is so helpful and delightful. What a catch of an employee! My daughter and I were on the same wavelength re: Shanta. As soon as we got in the car my daughter was saying "write a review on her!" And I was already planning to do so. Thanks for all the help, Shanta!!! read more

Joseph C. was a big help for me. He helped me find the right size for my windshield wiper and he installed it for me.

I needed to replace my windshield wipers and had no idea which ones to purchase and how to replace them. I had the privilege to work with Roberto H. Not only was he knowledgeable about the product, but he even offered to replace my wipers without me having to ask. I would also like to add that his presence and demeanor were extremely calm and collected, a skill every leader should have. I wish the best for him in the future and hope AutoZone will continue hiring people like him. read more

Worst Autozone I've ever been to. One time I was looking for a part at another location and they checked to see where they had it and pointed me to this location. After going there, they told me they didn't have it and wouldn't even look. I told them the other location showed that they have it but they refused and told me no other location can possibly know what they have in stock - so there you have it, computers are just for show here. My guess is that there was some funny business going on with the inventory because this has happened a couple of times. Another time a few months ago, my wrist was in a brace (carpal tunnel) and in particular I couldn't pinch things with it as it would be very painful but my wipers were in bad shape. I bought them from there and asked the guy behind the counter if someone could help me to clip them on. He looked at me with disgust of how dare I would ask for help and he refused telling me they weren't going to install them. Now it's not like I asked the guy to install a transmission for me and it takes someone with two hands 5 minutes tops to do it. So after taking off my brace and being in pain, I changed it myself but had trouble with a clip on the back window and decided to go to another location to see if they had replacement clips. I happened to be in Katy and went there and the gentleman at that location not only had a big box of clips, he went and installed for me without me asking. Right after me, he installed the wipers for another customer. So all together this location is useless. Unless your car is on fire and you absolutely need get something to make it home, don't come here. Just because they're located in a bad part of town doesn't mean they should not have any pride. read more

Get in the zone! Autozone.. Fine, I will, geeze, don't be so pushy. Autozone is definitely a place that I'm surprised I haven't reviewed already. I have serious delusions of being an excellent shade tree mechanic. I like to tinker with cars, as though I really know wtf I'm doing. Aside from oil changes, and spark plugs, I really don't. Nonetheless, whenever something goes out on my car, I head to Autozone. Ah Autozone... Man mecca, in all your bright orange glory. I've tested batteries and alternators, free, here. You've diagnosed my check engine light here, for free, also. You've let me borrow tools, again for free, while I tinkered outside in the parking lot with my car. Sometimes I roam the isles, looking at stuff thinking, wow, I could put that on my car, or wow, I need more horsepower AND better acceleration, you read my mind. They're prices aren't as low as (O, O, O) O'rielly's Auto Parts, hence the minus 1 star, but they really do have the best selection of parts. I also just discovered that you can go online, price the part, and see if the store has it, before you even head out now. That's great service. Now, I gotta go, gotta install an air horn on my hood. read more

Friendly service always willing to help. Been coming to this store for years. Very convenient. Great staff!

This is my go-to for getting a auto battery checked and replacing a battery. There's no charge for checking the battery. If it's failing, and you purchase a new battery (I recommend Duralast), they'll install it for you. If a battery is failing within warranty period, they'll apply a prorated monetary value to the new battery. Love the ease of this timely service read more

Leonard is the man! After nearly being ripped off by Sterling McCall Acura next door, I brought in my girlfriend's TSX to get a diagnosis of the battery and alternator. Despite being told by Sterling McCall that my alternator was 'fine,' Leonard ran a full battery and alternator test to discover that the alternator was toast. With few options and limited battery life left, I needed someone to fix the alternator before the car died. Luckily enough, he hooked me up with one of his mechanics, Ernesto, who was able to work on my car that night. It's rare that you find honest customer service in this industry, as evident by Sterling McCall's faulty diagnosis. Thanks to Leonard for helping me fix my problem and save $500 in the process. Highly recommended! If you're curious about my experience at Sterling McCall Acura, please feel free to view my review here: http://www.yelp.com/biz/sterling-mccall-acura-houston#hrid:mHSiHdp553CJPfKloI8ZPQ read more

Terrible customer service from the Manager of all people. I stood in line to ask for help because none of parts on the shelf matched the part I needed. Nor did any of the parts in his system match, but he argued that any of them were sure to fit. A rectangle and an oval are different shapes, even a grade schooler could tell you that. In the end, he told me to "go ahead and go to the dealer and get screwed over." I understand if your store doesn't carry the correct part, but that's no reason to tell a customer to go get screwed over. Decided to check Amazon for the part and was able to find the right one in seconds. Should've done that from the start. No thanks, won't be coming back. read more

Overrated! those guys don't give a crap for the diy folks. Computers and staff are crap and don't know crap about anything. oil recycling is crap b/c they only take motor oil. so, all in all, autozone is crap. read more

Best Customer service! I love the people here, always clean, and the lines are short.

I purchased a thermostat, thinking it was all there. Getting home to find out it was missing a o ring. Coming back they were buisy and after standing in line for about 3 minutes the gentleman working behind the counter said,"next". And told the gentle man that hed have to go to the back of line because "were going to take care of the money 1st". I guess that response is ok in this establishment. Then he said purchases down to counter 1. So i was going to purchase a socket as well. He said id have to wait in other line to get my o ring which surely was in arms reach. So i went to other line and its been 10 minutes. . . not what id expect to be treated because of your companies incompitince. read more

A well-mannered toddler is more professional. Consistently allowed people to cut the line if they asked instead of simply telling them to get in line. Then when we confront them on it they treat us like we're simply impatient. read more

I heavily do not recommend going to this autozone. I bought a battery at this autozone in 2014 and it died yesterday (do not know the cause). Went to this autozone to replace the battery through my warranty and it turned out that the battery they gave me a year ago, was the wrong battery in the first place! Wow! So there was a bunch of confusion because the battery I had wasn't the one that showed up in their system for my car. The one in the system was the one I was supposed to have but they had gave me the wrong one... I didn't have a receipt either which made the situation worse. Anyways.. The employee at autozone was trying to tell me that there was no way the battery I had was in my car because my car would've "blew up". Wow thanks autozone. But too bad it was in there and running fine until recently. From then on there was a little back a forth talk between me and the person. The person then told me come back the next day so I could speak to the manager. I assume the person thought I was lying but can't see any possible way of me using my warranty that I paid extra for... for any other reason than to replace my battery. Luckily I ended up going to another autozone and they immediately helped me. Woohoo. So pretty much this autozone just hires whoever the fuck they want and they'll give you random shit that might "blow up" your car. read more