I gave them 2 stars so let me explain: I went in for one item (tire shine) as I approached an…read moreemployee asked me if I was using cash or card, I said "card" so he directed me to their self check out, which is fine because I had one item. I scanned it and immediately the reader stated "see cashier" but the light was blinking for my card, so I put it in, and it still said "see cashier". I looked over to the cashiers and now there was a line behind both of them. I feel more like a boomer every day, because I just left the tire shine on the counter and left. If you're going to direct me to the self checkout and you still have to approve the sale as if you checked me out, I see no point to having it. I get it, people steal, and one way they do it is at the self checkouts. But if you're going to have one, figure it out. Fast food has kiosks, grocery stores and Walmart have self checkout. If you're not going to hire more employees (which I don't think was the problem here) then figure it out.

Recap: Sunday 8/10/2025 Auto Zone #02796…read moreNeeded a battery for my 2015 Jeep. Stopped at one Auto Zone located on Southern Ave. I found the staff very professional unfortunately they did not have a battery but did direct me to another Auto Zone located at 1045 S.Gilbert Ave in Mesa AZ. I found the two guys working the counter very nice and helpful to myself and others knew what they had in stock and were knowledgeable when asked a question. I did not have to wait too long to get service I made my purchase and left. Happy faces all around!! Time 5:15 P.M. Note: Just my opinion but like all things in life yours may vary.

Visited for a new battery. Emilio, was professional and installed it quickly!! Thanks Emilioread more

Only ones near me with 15w50 Mobil 1. Friendly knowledgeable staff, helped me get some vacuum line…read moreto finish a project. Will shop again.

This is a newly opened store here in Mesa. It's an RV and outdoor supply store. Now they don't sell…read moreRV's or trailers but they do have a service department to work on them. They also sell supplies and parts. Now the staff was helpful to a certain degree. This is a much smaller version of a Camping World just more reasonably priced I'd come back in for certain items.

Hey, this place is incredible, these guys really know their stuff and their prices are very…read morereasonable. Pino is the man, he is the go to guy for all your DIY projects and helpful and insight to all your RV concerns. Justin also is very knowledgeable and helpful and a great supervisor.

Spending $234 for a battery was not in my plans last weekend but Justin was very nice and even put…read moremy new battery in for me. I appreciate the service

Amazing service! Thank you so much for your help with the battery Jason! You're a credit to…read moreO'Reilly!

The store manager needs to find herself a new job if she doesn't like her job. She is rude to her…read moreemployees and a shit ass attitude in front of customers. I'll drive to another store from now on.

This review is not written to discourage others from shopping at this AutoZone location -- it's a…read morereflection and a heartfelt call for stronger leadership and greater empathy from the store's management team. Recently, I found myself in a difficult situation when the water pump on our Mercedes went out. None of the local stores had the part in stock, so I spent nearly $400 ordering it directly from AutoZone's website. While waiting on the part, I parked in a clean, out-of-the-way area of the lot where no cars typically park, and began preparing the vehicle for the installation. What followed was surprising and disheartening. Instead of a simple conversation or a show of understanding, the manager made the decision to call the police on me. Thankfully, the responding officer showed empathy and chose not to escalate the situation. Unfortunately, that wasn't the end of it -- the store's contracted tow truck was sent out twice, though even the driver expressed discomfort with towing us, recognizing the situation for what it was: people going through a tough time, trying to fix their car and move on respectfully. And yet, early Sunday morning -- 8:45 AM -- I was berated by the manager in front of her staff. I apologized, explained I was nearly finished, and asked for just a few more hours to complete the repair. Her tone remained harsh and dismissive, calling our vehicle an "eyesore" more than once. For context: our Mercedes, while temporarily immobile, Blue Books for over $20,000 in its current condition. So to call it an "eyesore" was not only inaccurate -- it was unkind. As someone who has worked in hospitality and management for over 15 years, I've faced far more difficult situations with far more grace. Leadership is not about flexing authority -- it's about setting the tone, finding solutions, and recognizing when compassion is more powerful than control. Had she approached me respectfully, I would've gone the extra mile to finish immediately. Instead, the energy she gave was adversarial from the start. This review is not about revenge or anger. It's about the hope that this manager reflects on how her actions reflect on her team and on AutoZone as a whole. Management is a privilege, not a platform for power trips. And when you're in that role, you're not just solving problems -- you're teaching your staff how to treat people. I truly hope she sees this not as criticism, but as an opportunity. With the right mindset, she can grow. She can choose to lead with empathy and teach her team to do the same. Because in the end, it's not about a car part or a parking space -- it's about how we treat one another when it matters most.

Very helpful and efficient. The store is super clean too. I needed new battery and was able to be…read moreon my way in less than an hour (I was only one in the shop at that time).

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bought a place with a pre-installed lift from Quicklift USA…read more What a great product! High end quality and an easy use. Needed some relatively low cost accessories for the lift and they were quick to respond, very helpful and even delivered for free as we are local.

competitive pricing and install was under an hour with their pros delivering. Would buy one againread more

Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

Friendly and helpful staff. They are as organized as a Pick a Part location can be. Good pricing if…read moreyou need to find some rare and out of production parts-like classic or near classic vehicles.

Dang, whoever spoke to me (lady voice) was so rude, I asked for an estimate price for a car part,…read moreshe cut me off and told me the price in a very annoyed way, the call didn't even last 1 minute why did you choose to work there if you gonna treat customers like that? Didn't got her name to hold her accountable...