My car battery died completely out of nowhere, and thankfully there was an AutoZone just a minute…read moreaway. Before going in, I noticed several reviews mentioning Shawn, and I'm happy to say they were absolutely right. Shawn went above and beyond by not only installing my new battery but also taking the time to educate me about battery maintenance, what to watch for, and a few helpful tips to extend its life. He never made me feel rushed and genuinely cared about making sure I understood everything before I left. Exceptional customer service like this is hard to come by. If you're lucky enough to have Shawn assist you, you're in great hands. Thank you for turning a stressful situation into such a positive experience. 10/10, highly recommend!

I gave them 2 stars so let me explain: I went in for one item (tire shine) as I approached an…read moreemployee asked me if I was using cash or card, I said "card" so he directed me to their self check out, which is fine because I had one item. I scanned it and immediately the reader stated "see cashier" but the light was blinking for my card, so I put it in, and it still said "see cashier". I looked over to the cashiers and now there was a line behind both of them. I feel more like a boomer every day, because I just left the tire shine on the counter and left. If you're going to direct me to the self checkout and you still have to approve the sale as if you checked me out, I see no point to having it. I get it, people steal, and one way they do it is at the self checkouts. But if you're going to have one, figure it out. Fast food has kiosks, grocery stores and Walmart have self checkout. If you're not going to hire more employees (which I don't think was the problem here) then figure it out.

Visited for a new battery. Emilio, was professional and installed it quickly!! Thanks Emilioread more

Only ones near me with 15w50 Mobil 1. Friendly knowledgeable staff, helped me get some vacuum line…read moreto finish a project. Will shop again.

I have only been there twice. I love the store. The staff are all exceptional. The store is set up…read morewell. Very neat, clean and organized. Heading there this weekend for a few more items. Great job everyone. I'll check out service next. Thank you folks.

This is a newly opened store here in Mesa. It's an RV and outdoor supply store. Now they don't sell…read moreRV's or trailers but they do have a service department to work on them. They also sell supplies and parts. Now the staff was helpful to a certain degree. This is a much smaller version of a Camping World just more reasonably priced I'd come back in for certain items.

I needed my battery checked-and Adam took care of checking it and getting me a new battery…read more Simple, quick, and clean transaction. Excellent vibes from Adam. I always go to this location because its near my home. The staff has never given me a reason to go elsewhere. Solid staff. Warranty on the batteries have have always been easy to use and saved me $$$.

Spending $234 for a battery was not in my plans last weekend but Justin was very nice and even put…read moremy new battery in for me. I appreciate the service

my truck had been starting rough so i stopped to have the battery checked. Gavin tested the battery…read moreand advised it was failing. He showed me options for batteries and i purchased one. i asked if he can install the battery for me, and he agreed. He had some trouble removing the connection and a lady (the manager?) came out. i asked her a question about what she sprayed on the connection, she ignored me completely. Gavin finished installing my battery, was kind, courteous, and professional the entire time.

This review is not written to discourage others from shopping at this AutoZone location -- it's a…read morereflection and a heartfelt call for stronger leadership and greater empathy from the store's management team. Recently, I found myself in a difficult situation when the water pump on our Mercedes went out. None of the local stores had the part in stock, so I spent nearly $400 ordering it directly from AutoZone's website. While waiting on the part, I parked in a clean, out-of-the-way area of the lot where no cars typically park, and began preparing the vehicle for the installation. What followed was surprising and disheartening. Instead of a simple conversation or a show of understanding, the manager made the decision to call the police on me. Thankfully, the responding officer showed empathy and chose not to escalate the situation. Unfortunately, that wasn't the end of it -- the store's contracted tow truck was sent out twice, though even the driver expressed discomfort with towing us, recognizing the situation for what it was: people going through a tough time, trying to fix their car and move on respectfully. And yet, early Sunday morning -- 8:45 AM -- I was berated by the manager in front of her staff. I apologized, explained I was nearly finished, and asked for just a few more hours to complete the repair. Her tone remained harsh and dismissive, calling our vehicle an "eyesore" more than once. For context: our Mercedes, while temporarily immobile, Blue Books for over $20,000 in its current condition. So to call it an "eyesore" was not only inaccurate -- it was unkind. As someone who has worked in hospitality and management for over 15 years, I've faced far more difficult situations with far more grace. Leadership is not about flexing authority -- it's about setting the tone, finding solutions, and recognizing when compassion is more powerful than control. Had she approached me respectfully, I would've gone the extra mile to finish immediately. Instead, the energy she gave was adversarial from the start. This review is not about revenge or anger. It's about the hope that this manager reflects on how her actions reflect on her team and on AutoZone as a whole. Management is a privilege, not a platform for power trips. And when you're in that role, you're not just solving problems -- you're teaching your staff how to treat people. I truly hope she sees this not as criticism, but as an opportunity. With the right mindset, she can grow. She can choose to lead with empathy and teach her team to do the same. Because in the end, it's not about a car part or a parking space -- it's about how we treat one another when it matters most.

I bought a new Battery for my van and they installed it on the spot. There was a slight delay due…read moreto change of staff, but nothing excessive.

Very helpful and efficient. The store is super clean too. I needed new battery and was able to be…read moreon my way in less than an hour (I was only one in the shop at that time).

victor answered my call before he was open. answered all my questions and was very helpful with…read moregetting me through the process of purchasing a air compressor. excellent customer service service.

Bought a place with a pre-installed lift from Quicklift USA…read more What a great product! High end quality and an easy use. Needed some relatively low cost accessories for the lift and they were quick to respond, very helpful and even delivered for free as we are local.

Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

Right to Repair is a real battle. Places like these are needed now more than ever. Make sure you…read morebring $3 to enter. It's worth it just to see how your car is put together.

Overall, a good junkyard, but the employees steal from there and the owner or his son-in-law…read moredoesn't wake up at Gilbert pull n save . Chris and the Indian in the back draining steal and nobody does noting