I always come here to buy a lot of things for my car, a lot of times I just don't know where things…read moreare and which one is right for my car so I always ask for help. But today I needed help finding coolant and windshields liquid and the guy behind the counter was giving me attitude and was pointing and and yelling, he was very professional, he didn't even wanted to do his job, he was on the phone talking and j was waiting to check out, he was not paying attention to my question. This place need a good supervision... everyone else seems to be nice especially the ladies. But this guy Carlos has bad attitude when you ask him where things are. I'm not coming here again.

There's good and bad here. The good, once you get to speak with someone help as fast and accurate…read more The bad news is that this place is so busy I had to wait 20 minutes just to talk to somebody. It's also good and that people obviously trust the people who work here and I do too. I was pretty upset waiting 20 minutes and people cutting in the line until I got to the guy and spoke to him. He thanked me for waiting blah blah blah and help me get the car part that I needed. I think I would go to a different store next time just because this one is so busy but it's only one in the area and it was convenient. If you have time to waste this is a perfect store for you, and you know these people are pro's.

The service requested was a tire change I had my own tire…read moreso the quality was good The value was unbeatable very affordable Service was great and quick

These guys assessed my tire issue, fixed it and provided great service. Great experience.read more

Staff was friendly and quick to help me out. They had a huge selection of wipers, which I needed…read moreright away (it was POURING rain, and I had to change the wipers in the parking lot before driving anywhere else). Their prices were outstanding. I really hope they get the amount of business necessary to support those prices, because they surely deserve it.

I bought a battery and the old coot just stared at me blankly and blinked when I asked for it to be…read moreinstalled. Naturally once I offered one a 20 dollar bill, I got things done. I mean, really, who buys a battery that they DON'T need installed? I guess it goes without saying, even if my car was broken down in their shoddy parking lot, I'd keep walking.

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

Fairly small store and pricey…read more I stopped by for an online return and decided to purchase a few feet of fuel line. Other stores were offering it for around $3/ft. Imagine my surprise when I asked for 4 feet and it was over $25! My fault for not asking first (cashier wasn't exactly forthcoming with information). Had I known I would have waited and bout the 25 ft of heavy duty hose off amazon for the same price. Probably my first and last stop in this store.

Awesome! I was looking for a part that all the other chains (Autozone, Pep Boys, etc) did not have…read moreor said would take days to get. I called NAPA and Chris and Brian were great helps. They found my part and had it in a few hours. They even called me back and let me know when it was available for pick up. Highly recommended.

I had both my cars here for the MD State Inspection, and it was fantastic. Scheduling the…read moreappointments was very easy, the person I spoke with on the phone was helpful and polite. The service was above and beyond. They text you a link so you know when they've started your work and when they've finished it. Then I received an email with a document including the breakdown of the entire inspection with notes and pictures. It was unexpected but so nice to have a report to look at other than just a verbal "pass" or "fail" from the mechanic. The inspection was reasonably priced (we paid ~$90) and I would recommend this place to anyone looking to get their inspections done.

Very expensive. Parts markup 100% over retail prices. Checked prices at dealership. Labor rate…read moreseems high for specific job. $500 labor to replace 4 plugs in a Toyota seems excessive. Close to $ 700 with parts to replace spark plugs. Declined a long list of other repairs that I was told I needed, mainly because of the cost. I'll be looking for a facility that's more reasonable.

SUMMARY: Top notch honest, friendly and better than fair diagnosis…read more DETAILS: I live in Arlington, VA, and was going to sell my Nissan 350Z today. I drove the car during rush hour to the buyer's bank near Largo Town Center in MD to close the deal. I couldn't believe it as my car started making a noise moments before the buyer arrived, and it turned out that the radiator fan motor was faulty and the car nearly overheated. The buyer very understandably is concerned, and decided to wait until I resolved the issue. I was fearful of trying to drive the car back to Arlington without having a shop look at the problem (and possibly repair it). I drove to nearby Tanzania Auto Repair. The mechanic took time to diagnose the problem, but unfortunately was unable to repair the car until late that day or possibly the next day. I had an appointment in Arlington soon, and he said due to the nature of the problem, it would probably be OK to drive it back as long as I was moving and not sitting in traffic (he was right). He did not charge me for the diagnosis despite spending a good amount of time helping me, and knowing that I live in Arlington it was unlikely that I'd be bringing it back to MD for repairs. If I lived nearby, this would be my first choice for auto mechanic.

Great, quality work, professional, efficient and they will get you in and out in a timely manner…read more I've had my brakes and rotors replaced as well as an oil change. Competitive rates as well. He even referred me to a family owned detailing shop around nearby for an exterior wash. I needed it! Thanks Mr. Sheriff!

Incompetent workers, asked for 2017 Camry air filters, was given wrong ones, also took forever to…read morefind the filters, I was kept waiting about 20-25 minutes with 2 different instances of the worker going back and fourth to find. So it could be that the worker just wanted a sale to give commission. Genuinely how do you spent all that time and still not find the correct filter. Went to auto zone and they found the right parts

In my general neighborhood and I needed some oil. Not in stock. Had plenty of other stuff. The…read morestore is organized and appeared clean. Prices were ok. Maybe slightly higher than Walmart or Target. I didn't need any help so can't speak to service.