WORST COMPANY EVER..... RUN AWAY TRUST ME. Unfortunately, the review does not have an option for…read morezero stars. I have a 2013 JX35 that was still being financed. April of 2024 my car broke down on me. I took it to my normal mechanic who informed that I needed a new engine and transmission. I reached out to Brandywine Auto for a quote for a used engine and transmission, not a bad price. I schedule the service with them to drop my truck of May 7th. Once I did that everything went downhill from there. They nickeled and dime me for so many other things. They told me my compressor was bad, and they will install a new one. Find no problem, then they said I needed a new catalytic convertor, ok. They had my car until Oct 11th. I proceeded to leave my car shut down on me in the middle of 301 interception. Are you freaking kidding me. They do not know what they are doing. Every engine and transmission they had did not work at all. Their service is below subpar. I believe they are only capable of handling minor repairs, like brakes, window replaces, tune ups that all. Please do not take your car for any repairs and do not trust the parts that you need. Their warranty sucks. They lie and say we ordered a new part and if something happens then they say no it was used because the warranty will be voided after 30 for used parts. Currently I have my truck being looked at not by them of course Because my ac isn't working after I was told that I paid for a new compressor. Go figure.

called in a cv axle for a car, sent my mechanic to pick it up the next day he got their at 1037 am…read morewaited about 20 minutes to get the wront part then kept him their for another 40 minutes and then said they do not have the part, wrong inventory, my guy was african so they did not care to help him at all these people are racist, this is my last time doing business with them. as you can see their review says it all. worst auto parts in the dc, maryland,virginia.

rude and unprofessional. Will sell you damaged parts and…read morelook at you like you are crazy for not accepting it.

I have to give them 4 stars because they were very helpful. I needed a wheel (potholes cracked my…read morewheel) and they were able to get me the exact wheel I needed at an awesome price. They ordered the wrong wheel at first so they allowed me to use it until the correct wheel was delivered! Can you say AWESOME. The wheel is perfect! I'm so grateful they allowed me to use the loaner wheel until the correct one came in. I would recommend this location. Also ask for Liz she's great!

In my general neighborhood and I needed some oil. Not in stock. Had plenty of other stuff. The…read morestore is organized and appeared clean. Prices were ok. Maybe slightly higher than Walmart or Target. I didn't need any help so can't speak to service.

Even though Bowie has a store at Hilltop, this additional shop is a welcomed addition. Far enough…read moreaway without taking away the other store's customers and close enough for us living in South Bowie. Glad to see one here.

I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!

I just wanted to say this place went above and beyond my expectations. My battery died and Jerome…read more(General Manager) helped me out and replaced the battery himself. Service was fast, he was very nice, and made the experience very pleasant. Thank you! I will choose this over a dealer or shop any day.

The customer service here does not exist. Was ignored the whole time & when I went to an employee…read morefor help he looked at me like I was disturbing him so I just left.

DO NOT PURCHASE FROM GREEN TEC AUTO! Do your research carefully! I recommend checking independent…read morereview sites, as I believe their Google ratings may not reflect the real customer experience. In my experience, Green Tec DOES NOT stand behind their warranty. My repair shop purchased a part from them that came with a 24-month warranty. When the part failed within that warranty period, it took almost two months for them to approve and provide a replacement. Unfortunately, the replacement part failed in January within months of installation and within a 24 month warranty window. After weeks of repeated calls and messages, I was told that replacement parts are not covered under warranty. This means the replacement part provided was protected and junk, leaving me with another failed part, no support, and now no car. Since then, I have continued trying to contact customer service. Each time I explain the situation, I am transferred to voicemail, and my calls are not returned.

My 2015 Chevy Volt with 225000 miles was starting to act up. It was time for a new battery. Volt…read moreforums suggested Greentec. They have a facility in Kansas that rebuilds High voltage batteries from cores. I purchased the 3 year warranty battery for just over $9,000.00. I think the extra money for the warranty in this case is worth it. 3 weeks to get a battery shipped to the Bowie location. They called and we made an appointment. Said it would take about a week. This is the one star loss, I had to figure out the best time to reach them, no receptionist. (0800). I made the followup calls. The only other time they called was when it was finished. That said, it took 6 weeks, but in the middle they didn't like how the car was talking to the battery, so they ordered another one from Kansas, no cost to me. When I talked to him he was always knowledgeable. I am a retired Diesel shop supervisor, working my way through the ranks. I am the worst mechanical customer I know, but he treated me very and patiently. Listened to me. In the end Very good product, much more stable than my last one. The one lingering commo problem with the car is reprogramming itself out. Love a happy ending. Use them for your High voltage needs. They'll get it fixed right, just be ready for no phone updates, you're in charge of those.

The worst auto shop in the dmv area wasted 2 weeks of my time and gas dealing with these people…read more Ordered a part kept coming broken 2 times then I advised them to check it before it leaves the warehouse.after the part came i drove 45min there to get the part I asked the worker to check if its the right part on my car he said yes .so I took the part to the body shop it was wrong. I wasted my time and the body shop time and money. So I called them to let them know the part was wrong so they ordered another one . I drove another 45min there something told me to check the part before I left .surprise surprise wrong shit again. How can you order two of the same wrong part twice. They dont care either just there to collect money and give wrong parts to people.

I needed an alternator and I called to check on availability and they had the part in stock. Fast,…read moreeasy, and friendly service. Great prices too! My mobile mechanic Jerome recommended this place and I will definitely be back.

These guys did a great job getting my jeep in for a radiator replacement. Same day service, fair…read moreprice, and everything has held up.

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

I paid over $1200 for some parts and I paid one week in advance so they can make the parts ready. I…read moredrove almost three hrs to pick up the parts,and I had to wait another two hrs there because none of the parts I ordered were ready and they didn't have a clue about my order. On top of that everything i ordered came bended or damaged. Please don't pay before you check the parts. They don't care that much. Very disappointed

Terrible awful rude wrecked my car tried charging extra money for gas and tolls when my insurance…read morealready covered it