Really appreciate the service department at Dublin Hyundai. Have a '22 Kona that needed regular…read morescheduled maintenance. The 3-year free service finally expired and this was the first time having to pay for vehicle care. Talk about sticker shock. Mariane tried her best and got me a small online discount. She called for a Lyft to take me home and back. She listened to my concerns and made sure to update me throughout the day by text and phone calls. Picked up my vehicle at the end of the day a fairly happy camper.

Appointment issue still not fixed. Calling should reach a human instantly. Instead you go to a bot…read morethat can't answer questions. If you actually reach a person you end up on hold. No prices for common services (e.g. simple oil change) on website but instead it recommends overpriced service packages which nobody wants or needs. The sad thing is that the actual service is great once you get in the door and drop your car off. It is too bad the owners think so little of their customers that the front end experience is so mediocre. Probably lose a lot of business.

My experience here was quite great! I came into pick up a brand new 2026 Civic Type R! Nas helped…read moreus out from the start, setting up our short notice appointment, running through numbers, to keeping us company all throughout. I had the pleasure of working with Jimmy (the manager) as well. Luis (finance manager) showed amazing hospitality as well. He often checked in on us, made good conversation, and shared a couple laughs with us throughout. I had recently been coming from Honda of Milpitas, and Dublin Honda treated us much better all throughout.

Very disappointed with today's service experience. I expected my appointment to be at my previous…read moreAcura dealership. I hadn't noticed the address change and didn't know that dealership had closed, so arriving at a Honda dealership was an unexpected surprise. From drop-off, the customer service did not meet my expectations based on my previous Acura experiences. My appointment was at 9:30 a.m. After receiving no progress update, I messaged at noon--2 1/2 hours later--only to be told my car would be ready after lunch, between 1 and 2 p.m. My advisor said there was nothing wrong with the car, they were simply busy, and this service typically takes half a day (an oil change and tire rotation). That expectation was never communicated when I booked or checked in. At 2:30 p.m., after five hours of waiting with my car still unfinished, I asked a different advisor to check on it. He was much nicer and explained that the technician working on my car is also the dispatcher and keeps getting pulled away from the service. I appreciated this advisor's kindness and clear explanation. It helped to finally understand what was causing the delay instead of simply being told it takes half a day. However, repeatedly pulling the technician away from my car has left me waiting five hours for a scheduled B16 service. I understand dealerships get busy, but customers deserve realistic completion estimates and proactive communication. While I appreciate the second advisor's help, the overall experience has been disappointing, and I plan to take my Acura elsewhere for future service.

Thanking the team at Dublin Chevrolet for the smooth trade-in for 2026 Chevrolet Trail Boss EV for…read moremy Cybertruck. Shout out to Randy Bell for prompt communications running the acceptable numbers, documentations and closing. And Justin for the assistance and Mark on the delivery.

Jonathan Francisco was absolutely amazing! From the moment we started working with him, he went…read moreabove and beyond to make the entire sales experience exceptional. He was professional, knowledgeable, attentive, and genuinely wonderful to work with. He took the time to answer all our questions, made us feel comfortable throughout the process, and never made us feel pressured. His outstanding customer service, positive attitude, and genuine care truly set him apart. It's rare to come across someone who combines such excellent sales skills with such a warm and personable approach. Jonathan made the entire experience smooth, enjoyable, and stress-free. He is a tremendous asset to Chevron, and I hope his hard work and dedication are recognized. I would absolutely recommend Jonathan to anyone looking for an exceptional experience. If you have the opportunity to work with him, you're in excellent hands! Thank you, Jonathan, for going above and beyond! Dublin Chevrolet is the way to go!!!

Had a great experience here! Was able to get a 2019 hybrid RAV4 with Naj. Thanks to the entire team…read morefor helping me find this car! The car didn't have everything it was supposed to, but they were able to reach out to the original owner and smooth it all out. They were very quick to reply and help out.

I reach out to Dublin Toyota Sunday morning. I met Mr. Bobby…read moreMesina while checking cars He was very patient with me he show me many cars until he help me find the right one! he is a nice person and great personality i truthy recommend you Mr Bobby Mesina for your next purchase. He also worked to find a good rate and a better deal. i left the dealership happy with a lovely car. Excellent experience great people .

such a great experience! Car dealerships can be such a nightmare and we're so grateful to have had…read morethe experience we had. Yuri was wonderful to work with. Genuine, informative, patient, and consistent throughout the entire process. We test drove some cars the first day and came back the second to purchase the car, and he was helpful through the entire process start to finish. John in finance was also amazing. He worked incredibly hard and put in a lot of effort to make sure my boyfriend got the deal and the car he wanted, and even included some additional perks that were incredibly kind and appreciated. Overall, they made the entire experience easy and enjoyable. Thank you so much to Yuri and John and highly recommend this awesome dealership.

I am writing not about the service department but the sales department…read more I don't mind that you don't have a person waiting to help me test drive a car when I immediately get there. I'm happy to wait 10 minutes for someone who can. I am not terribly upset the car I want to test drive is unavailable. It would have been nice to drive it. Or even see it. But no one bothered to show me the car. Or any car. What I am upset is that you saw I was wearing a wedding ring and asked me if all my decision makers are here. Like I need my husband's permission to buy a car (I managed to buy the last 2 without help). I doubt you would have asked my husband that if he was at the dealership. Instead I finally talked to a woman (my service advisor) who finally cared enough to grab keys to show me the inside of a car because the men just chose to dismiss me. It wasn't even her job guys! It's 2026. Please do better.

I spent almost a year looking for the right car and walked away from several dealerships because…read moresomething just didn't feel right. I'm so glad I waited because I ended up at Nissan Infiniti in Dublin, CA. I bought my car on July 7, 2026, and I've been loving it ever since. From the first conversation to driving off the lot, everything went smoothly. Darren, my salesperson, was polite, knowledgeable, and never made me feel pressured. I highly recommend you ask for him when think about buying a car. Vishal in finance made the paperwork easy to understand, found me the best APR, and explained everything thoroughly. They gave me a reasonable price for my trade-in, the car was beautifully detailed, and the price of my new car was very reasonable. There were no hassles, no gimmicks, and no high-pressure sales tactics--just honest, professional service from beginning to end. I've bought 12 cars over my lifetime, including cars for my sons when they learned to drive, and I can honestly say this was the easiest and most enjoyable car-buying experience I've ever had. I highly recommend Nissan Infiniti in Dublin, especially Darren and Vishal. If you're looking for a dealership that treats you with respect, communicates well, and makes the entire process stress-free, this is the place to go. Thank you for making what is usually a stressful experience such an enjoyable one!

Avoid this dealership. Brought in car for oil change. They told my wife battery failed test and…read moreneeded to be replaced. I declined a new battery believing battery was still under warranty at Walmart. Get home and realize the battery had been purchased at Nissan dealership and was under warranty. Next day wife drives the car back to this dealership. Now, realizing it's under warranty the service rep who tried to sell me a new battery yesterday instead insists on a multi hour "deep charge"stating it will be over 3 hours (past my already 1 hour wait) with no loaner available before they can decide if they will honor the warranty. I left and instead purchased a new battery at Walmart. They lost all my trust and business over a $300 battery . Pitiful

I highly recommend Sabeeh Zaidi his patience and customer service is top tear…read more Most sales man try to just pressure you to get a car just to make a sale, he was very patient with our family finding the right car for us, never seemed annoyed that we would even ask him to bring a car from a different location for us to look at. Most are not this sweet and patient. We appreciate your help!!

Disrespectful Sales Experience & Unfulfilled Promises…read more We purchased a new 2026 Sierra 1500 Denali here, and while we enjoy the truck, the customer service from our salesperson, Perry, was completely unacceptable. Throughout the entire process, Perry consistently ignored me and would only greet or speak directly to my husband. This happened every single time we arrived at the dealership. I am an equal driver of this truck, yet whenever I spoke up or asked a question, he talked down to me and completely dismissed my input. The blatant chauvinism made for a deeply uncomfortable buying experience. Despite this, we moved forward with the purchase. On delivery day, we pointed out a part on the vehicle that had noticeable discoloration and needed to be replaced. Both Perry and the Manager promised it would be taken care of right away. It has now been a full year, and the replacement part has still not been delivered or installed. Buying a premium, brand-new vehicle should be an exciting experience, not one where you are treated like you are invisible. Waiting a year for a promised fix is entirely unprofessional. Avoid working with Perry if you want a respectful, honest car-buying experience.

The best dealer in the bay. I just got my dodge challenger today and they're so professional and…read morethey're gonna take care of you. I really recommend it.

Masud answered a cold cell call from me inquiring about a certain Mercedes. From that point on, he…read moreguided and supported me through the car buying world. His patience and professionalism kept me from backing out. The result was the purchase of the car that I wanted. If you need a car but are dreading the process, consider Masud at EastBay Motorcars for a seamless experience.

An amazing car buying experience at Dublin Kia! From the very beginning, we were impressed by Ilyas…read moreand Nader's professionalism, communication, and transparency. We were shopping around online and other dealerships for an 2026 Kia EV9, and the team at Dublin Kia was *exceptional* and a true standout. We felt cared for, listened to, and end-to-end had a wonderful experience. We also traded in our car, and were so impressed by their competitive offer. We are truly grateful for the team, especially Ilyas and Nader! There are a lot of options when buying a car, and they stood out above the rest! They've followed up and made themselves available to answer my questions with so much care and ease - as if we were family! We had our sons with us, too, and they were so kind and caring with them! Couldn't recommend Dublin Kia more!

Where do I start? My KIA EV9 infotainment screen got into a…read moreboot loop after an OTA update. I assumed that the update just failed. I googled it and apparently when that happened you can go to any kia dealership and they can update your car's software for free. I went to the dealership, and they told me that I would have to replace the whole infotainment system. At first they quoted me 6.5k. Then they gave me a used infotainment system so I only paid 2.5k. And it took them a month to replace it, though luckily I got a loaner in the meantime. I get the car back, the next day when I turn on my car, and the infotainment doesn't turn on. So I take it back to the dealership. This time they do try just updating all of the software updates. During one of the updates, the customer support person literally tells me that he saw the boot loop happening again, and then they update it again, and it solves it. I get my car back after 2 days. My car doesn't make it out of the parking lot before the infotainment screen freezes. I drive it back so they can take a look at it. This time it takes them a month and they have to replace all of the wiring. Towards the end of when they are working on it I go out of town for a week, Saturday to Saturday. They get the part on the Tuesday I am out of town, and text me when they get it. I assume they are working on it, and then testing my car until I get home. The Monday after I get back I call them, and they haven't even started on the fix. They've been working on "emergency" work. They're not an ER, the cars won't be more broken if they did my car first. Finally, after a month from the third time I brought in my car, two from the first time I brought in my car. I get my car back. It costs me another $4k. My car's infotainment system still doesn't work, but at this point I turned off the wireless charging port for the phone, the fingerprint scanner, and it works like 90% of the time. It only fails when my car overheats. TL;DR: Two months and $6.5k later, and I could've replaced that by doing software updates myself and turning off wireless charging and fingerprint reader.

I just bought my 2nd Volvo S60 from Bernard. These guys are great! I saw it on his website on a…read moreFriday and he had me preapproved that evening. I went to pick up the car on the following Tuesday and was in and out in an hour. Runs great, super clean, and was priced under KBB. You can tell he really cares about his customers and the business. I'm not sure why I only gave four stars the last time. That must've been a mistake because this is definitely a five-star experience. Thank you!

Bernard was very responsive and flexible with answering my questions and arranging a test drive. I…read moreended up not buying the car (due to the car, not Bernard), however Bernard was extremely transparent in negotiations. I would buy the right car from Bernard in a heartbeat and I recommend him strongly to anyone.