I can't say enough good things about my experience. I recently purchased a used vehicle that had a…read moreclean title and Carfax, but not long after bringing it home, it started making increasingly concerning noises. I took it to a mechanic, and unfortunately, they determined the car was unsafe due to poor repairs from what appeared to be prior accident damage. They recommended I get a second opinion from an auto body shop and warned me the cost of repairs could exceed the value of the vehicle. Feeling stressed and unsure of what to do next, I called Caliber Collision and explained my situation. From the very first conversation, they were incredibly understanding and compassionate. Even though I wasn't coming in with an insurance claim or guaranteed work, they offered to inspect my vehicle completely free of charge and provide their professional opinion. They went above and beyond by fitting me into their schedule the very next day, just to help give me clarity and peace of mind. The level of professionalism, honesty, and genuine care they showed--despite receiving no compensation--was truly impressive. It's rare to find a business that treats people with that kind of respect and integrity simply because it's the right thing to do. I left feeling much more informed and supported during a really frustrating situation. I highly recommend them to anyone in need of trustworthy and compassionate service.

Not great communication. Have tried several times just to get the right lug nuts for my truck after…read morethey used the wrong ones. They never followed through. Front desk is great, case manager was not.

I've been going to Laine at Auto Trim Design for years (at least two decades) and have had so many…read morecars done there. Some were used cars that needed tint repairs, and others were new tint jobs. All of them were impeccably done. Years later, they still look fantastic. I also like the fact that Laine has great solutions - from clear tint to help with heat reduction to that awesome dark tint look.

Went to Laine to get my car's windows tinted and he did an excellent job! He was thorough,…read moredetailed, and explained everything so well! If i ever need anything else done I will definitely come back

I brought my car in for repairs after an accident and they did a fantastic job. They were extremely…read morecommunicative and friendly, and they took good care of my car. It looks pretty much brand new and the new car smell is back! Thank y'all so much!

Four months after a collision repair, a minor wind-created noise at freeway speeds needed a…read morefollow-up tweak. Gerber fixed it pronto and gratis. Customer rep Soto went above and beyond, taking twenty minutes with me for a freeway test drive!

I'm so happy with the work done by Caliber Collision . Juan…read morewas great at communicating with me and calling when he said he would to keep me updated on the status of my vehicle . I can't stop smiling when I look at my vehicle as it looks brand new ! If you want amazing customer service and a job well done this is the place .

I went to this shop for an estimate after a very minor fender bender, and the quote I received was…read moreextremely inflated. They charged for 9 hours of labor at $144/hr (over $1,200 in labor alone) for a simple bumper issue. On top of that, they added 4.4 hours of "paint supplies" at $71/hr, which came out to over $300 just for supplies -- something that should never be billed by the hour. When I showed the estimate to family members with experience in car repairs, they were shocked by the numbers. The total came to nearly $1,830 for work that most independent shops would quote at half the price. It felt like the shop was trying to take advantage of the situation. I would not recommend this shop if you're looking for fair and honest pricing. Always get a second opinion before agreeing to repairs here.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

These guys are absolute gems in the auto repair world! I…read morecan't say enough good things about this auto shop! Kyle and Victor are truly amazing people who go above and beyond to help others, especially those in need. Their business model is built on genuine care and integrity: they do their best to help every customer, and it shows. People are literally towing their cars from places like Fairfield and Vacaville because this team is so trusted, honest, and reliable. Word of mouth like that doesn't happen by accident! What stands out most is how patient and knowledgeable they are. They answer every question thoroughly, without any pushy overselling or unprofessional tactics. No sexism, no pressure--just straightforward, respectful help. Whether you're driving a luxury car or something more modest, they treat you exactly the same, with dignity and kindness. If you can't afford full service, they'll happily help you source parts and give solid DIY advice so you can handle it yourself. That's rare these days! They're incredibly responsive, quick replies, never lazy, and always eager to help. I especially appreciated how they pull all the cars inside for safety during closing hours. When we needed a rental car after our accident, they immediately connected us with the Enterprise location right down the street and made the setup easy. Plus, they even have attorneys who step in to make sure insurance companies pay out fairly when you're the claimant. That level of support took so much stress off our plate! From start to finish, every part of the communication and service was top-notch. If you're in the Sacramento area (or willing to travel), do yourself a favor and go here. Kyle, Victor, and the whole team--thank you for restoring not just cars, but faith in honest business. Highly, highly recommend! Posted with gratitude after a stressful situation--they made it so much better.

I'm long overdue for a review! Victor has been wonderful, and I love how transparent,…read moreknowledgeable, and thorough he is. He has taken good care of my last Honda accord and current Mazda CX5. The first time I brought my car in to fix an engine light issue with my oxygen sensor on my Honda accord, he helped recommend a better brand and was honest and helpful. I now have brought my CX5 to him multiple times already for his expert opinion on different issues and for regular maintenance. He's always very responsive, easy to get a hold of, and willing to share his knowledge and expertise. Recently, I brought in a long list of items to be fixed from the dealership, and he was honest in what he thought needed to be done more urgently vs not, and his prices were also much more reasonable. He was kind enough to help me as well with replacing my car battery and windshield wipers. If you're looking for a trusted honest knowledgeable mechanic who is also very friendly and easy to chat with, Victor is your guy!

Matt was outstanding! He communicated promptly and got my car on his schedule immediately. I was…read moremostly concerned about popping out my bumper and having it securely reattached, but he even cleaned up some of the paint transfer. I also appreciate how reasonable his pricing was, especially compared to a dealership or any repair shop. I highly recommend as he's a guide guy looking to help people out!

Matt does amazing work! Highly recommend! He saved me from having to send to a body shop and having…read morethe door painted

Great, honest mechanic shop. Brought my Audi sq5 here because it had some water damage to the…read moreelectronics of the trunk. 2Bennett Audimotive advise me to talk to my insurance as it might be covered. Turns out they were right, the insurance covered it and they were able to work with us and the insurance company easily. They even took the time to wash my car before picking it up, thank you guys. I highly recommend 2Bennett for their honesty, helpfulness and getting the job done right.

Stopped by to have them add a quart of oil, charged over $50. A couple days later check engine…read morelight came on, brought my Audi back to the shop and was told it was "extremely unlikely" they caused this(most likely by over filling the oil), and was charged another $200 to "diagnose" the check engine light and remove it. Basically was charged over $250 to add a quart of oil, total BS! This shop should be ashamed of themselves to be conducting business this way. Definitely won't be coming back, thanks guys!