I can't say enough good things about my experience. I recently purchased a used vehicle that had a clean title and Carfax, but not long after bringing it home, it started making increasingly concerning noises. I took it to a mechanic, and unfortunately, they determined the car was unsafe due to poor repairs from what appeared to be prior accident damage. They recommended I get a second opinion from an auto body shop and warned me the cost of repairs could exceed the value of the vehicle. Feeling stressed and unsure of what to do next, I called Caliber Collision and explained my situation. From the very first conversation, they were incredibly understanding and compassionate. Even though I wasn't coming in with an insurance claim or guaranteed work, they offered to inspect my vehicle completely free of charge and provide their professional opinion. They went above and beyond by fitting me into their schedule the very next day, just to help give me clarity and peace of mind. The level of professionalism, honesty, and genuine care they showed--despite receiving no compensation--was truly impressive. It's rare to find a business that treats people with that kind of respect and integrity simply because it's the right thing to do. I left feeling much more informed and supported during a really frustrating situation. I highly recommend them to anyone in need of trustworthy and compassionate service. read more

Not great communication. Have tried several times just to get the right lug nuts for my truck after they used the wrong ones. They never followed through. Front desk is great, case manager was not. read more

The office staff are on point! They helped me out in a tight spot and they kept me informed throughout the hole process! Definitely recommend!!! read more

Great place, friendly staff and vehicle looks amazing! Small fender bender but looks like a new car again! So impressed

I was driving down the 80 and over the median a huge chunk(s?) of metal came over and smashed into the front of my poor baby Nissan. I immediately called Geico and let them know, as well as the police dept (because where did the metal come from!?) Geico let me pick the shop and I choose this one because it was one of the Geico preferred shops. I have never had to go through insurance before so this was the best choice. They stayed in contact with me the whole time and texted me often about my car. I actually enjoyed the pictures they took and the reports they made about the car. They did a great job fixing her up and even brought her back to me when she was all fixed and ready. Despite them staying in contact with me during the overhaul, they never contacted me after to see if everything was okay. The temperature gauge of the outside temp doesn't work anymore but I can live without it. Thanks for taking care of my baby guys! IF anything ever happens again, I would take her back here 100%! read more

Caliber Collision - Body Shops Near Me - Davis, California

The caliber collision Davis team is amazing! They do great work, they're super kind and respectful, and they will forever have my loyalty! Thank you again for the great work! read more

just took my 2005 Toyota Tundra to caliber for help with my hood release latch. They got right to it and I was back on the road in a few minutes! I will be back there the next time i need some work done. They were very friendly and gave super fast service! read more

Called to ask a few questions about body work that I need completed on my vehicle and let me tell ya that Ashley is the go to! She is very friendly and knowledgeable! Once I am ready to get the repairs completed she will be the one I call! read more

I was very disappointed with the results from body work at Caliber Collision. They replaced the driver's side window on my Lexus LS460. The window now has a noticeable wind noise while driving at speeds above 30mph that was not present before the window was replace by them. Also, there were three "Supplements of Records" billed to my insurance company increasing the total charges above what their initial estimate was. What they charged my insurance company seemed highly excessive. I eventually had my car taken to Lexus of Sacramento to complete the repairs. Their customer service was outstanding, as always, and was significantly less than what Caliber Collision was charging. My suggestion to anyone with a Lexus needing body work is to go straight to an authorized Lexus dealer. I could never recommend this branch of Caliber Collision to anyone and will never go to any Caliber Collision branch again. read more

This was absolute hell dealing with these people. Luis and Jennifer are very unprofessional and rude. Luis plays games with you and acts as if he is to busy to return a call and when you call they see it's you and not answer, I call from a different number and just like that they answer but again say Luis isn't available. Right! I finally spoke with Luis and I said a bad word in our sentence and he gets an Attitude and tells me now my car won't be ready for another 20 days smh. Finally I call my insurance and get them on it and just like that the car will be ready tomorrow. Pick up my car and it looks like shit. Overpsray and scratches. This is not the place you want your car to go to .Beware read more

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My Mercedes had some minor damage from a parking lot incident. It's been a while since my car was repaired but I felt compelled to write my first review. I appreciated Louis giving me updates and the manager Theresa was very nice. The work was impeccable, you wouldn't be able to tell my car was just repaired, it still looks brand new. The customer service is amazing! I highly recommend getting your service here! Thank you read more

During the time of picking up my car after the accident, I was told that all is clean, and repairs are done. On a way home, noticed that car was not stable on the road. Tire pressure moved from 29 psi to 2 after getting home. In addition, I noticed manufacturing dust all over the trunk aria (which took 3 hours to clean). Called the shop but was told "we don't clean the car" and "tire is not our problem". Car was given originally prior the repairs in a clean condition (was detailed in Woodland), but received it back is a horrible dirty condition with a hole in a tire. Why? Repairs were paid by my insurance, Allstate, for $14K and there were not enough funds to check tires and give back the car in original clean condition? read more

Great shop to get your car fixed. Aaron did a great job on my vehicle! I'm so satisfied with the service!

We used this auto shop for a collision repair; amazing customer service. Received daily updates from friendly staff, the vehicle was ready in a timely manner, and the work is impeccable! Made the repair a very pleasant experience. The work is seamless and we appreciated the detailing. Highly recommend. Thank you Caliber Collision! read more

Theresa and the Davis caliber team go above and beyond to make a stressful situation into the least stressful process that they could. I definitely would trust them with my truck in the future. read more

Incredible service, perfect fix on my truck. The staff is great, very knowledgable. We'll be back!!!

Great customer service! Would go back again. It seemed like they are busy so might take awhile if you have major fixes.. read more

Had an excellent experience having my car fixed. Great service and great results. Would use them again.

Originally gave a five star review due to my excitement after finally getting my car back after 2 weeks, upon closer inspection I noticed they snapped a pin on each of the wind deflectors on my 2020 WRX STI and improperly reinstalled them as well as poorly re-glued them back to my car, I was not notified of this for whatever reason even though these parts cost almost $100 dollars. These parts could have easily flown off my car while going down the freeway. Now I'm wondering what else they took shortcuts on and when it'll pop up. read more

My experience at Caliber Collision was excellent from beginning to end. The customer service setting up the appointment was helpful and accommodating. The young woman who reviewed the damage to my car checked it thoroughly and offered to repair it while I waited. It came back looking better than ever. Fast, thorough, and top quality work done with kindness and concern. Could not ask for anything more. Highly recommend this shop. read more

Very helpful!! Took time out of there day to help me with my car and was very respectful and did a good job. Really recommend there work, they are great! read more

I received excellent service from Ashley at Caliber Collision! Thank you Caliber Collision team!

Great place to get your car repaired Very fast and informative! Always keeping up to date with time lines and was happening with my vehicle read more

EXCELLENT customer service and repairs! Theresa and her team make the hassle of needing repairs effortless and seamless. They really take care of you from the moment your car comes to their facility, when you pick up your shiny fixed car and all in between! They handle all communications with our insurance after our initial call and really took the stress off of us to get our car fixed and fixed CORRECTLY!! Our car was completed on time as promised and we will ONLY take our vehicles here or wherever Theresa is. Top notch customer service/communications before, during and after! HIGHLY recommend!!, read more

They had great communication during my repairs. They got it done in a reasonable amount of time and work they did was was great.

Someone hit my car the other day I took it to Caliber Collision in Research park and the young man Aaron was extremely helpful not only friendly and courteous but also he was very knowledgeable. Will definitely recommend this facility specially if you get Aaron to help you !!! THANK YOU AARON read more

I had a bunch of damage from a accident I was in. The repairs where great. Considering how hard it is to get parts these days it was completed sooner then I was expecting. read more

These guys were courteous, professional and turn around time was fast not to mention work was spot on. Vehicle looks like it was never in a wreck read more

Center manager was the rudest person in customer service I have ever dealt with. Called my questions "dumb" and "silly" when I asked why she was being sarcastic and rude. Lewis was the geico point person who is the only person who can apparently answer any questions but refuses to return calls. read more

I've been dealing with a nightmare of a situation with my car broken into and my insurance towing it to caliber. The only easy thing about this process is how extremely helpful caliber has been to me. The tow guy appointed to my car held my car for multiple days (due to my insurance covering it and appointing him), caliber has helped me in this process and I couldn't be more grateful. Amazing staff, they have gone above and beyond to help me with my car. I appreciate you all so much. read more

It's not a good thing to be a repeat customer at a body shop. But with klutzy parents and several teenagers, I wish they had a loyalty program where I could at least get some SWAG or something. Over the years I have used both this and the Chiles Road location when they were called Cook's Collision. The work have always been done quickly and correctly the first time. The new paint would blend well with the rest of the car. Employees from the front desk to the estimators are friendly and helpful. Don't know how well they handle insurance claims because our damages have luckily been not much more than the deductible so we have paid out of pocket each time. I wish you won't need their services but in the event that you do, they will make a stressful situation a bit less so. read more

Caliber Collision did a great job fixing my vehicle. They worked well with my insurance company, they completed the work in a timely manner and they restored my vehicle to a brand new condition. Ashley, my service representative, was friendly, helpful and kept me up to date as to the progress of the work. She even allowed me to use the company of my choice to redo the ceramic on the car. I would confidently use the services of Caliber Collision for any future needs. read more

Awesome service! My car looks better than ever and Aaron Vega was super helpful through the entire process. I would highly recommend! You will not be disappointed! read more

Got my car back from caliber collision and it looks better than expected :) , thanks to Aaron and his staff for the great work and communication. Highly recommend 100%. read more

Great job fixing the car, horrible job putting things back where they found them. My rear door needed to be buffed and repainted so they said they had to take the snug top off of my truck, which was fine. When I picked it up, I noticed that they did a great job. The paint matched and I didn't see any evidence of the hit and run on my door. However, when I opened the back, I noticed that they had moved everything around and threw my things back without any regard for them. My expensive tackle bag was damaged and needs replacing. Like I said, great job fixing the car. Horrible job respecting my stuff. I recommend removing things before you take in your car. I live in a small one bedroom place so I didn't have the storage space, otherwise I would have done so also. Edit: They reached out multiple times and offered to replace the damaged items. They have also changed store policy to ensure this won't happen again. Changed my review from 2 to 4 stars. read more

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Caliber collision is now my go-to car repair shop! This should have been my first stop, but I tried 5 other places in the area to get my seats put back on correctly. It was a simple fix but no one could get me in the same day or quoted me $100 (for something that took 5 minutes at Caliber). Though they are usually appointment only, Jodie at the front desk was so friendly and helpful and squeezed me in right away. I definitely recommend Caliber to anyone in the Davis area! read more

10 out of 10 Definitely recommend this shop !!! I got an estimate and I was really impressed by the professionalism. Aaron cleaned up a scratch that I thought I would have to go through insurance for, but he was able to polish it and save me a deductible payment. Will definitely recommend this place and if you ever go there ask for Aaron !!! He was the best . read more

The customer service was terrible. The car entered the shop on May 9th and came out on the evening of May 25th. There were unjustified delays; there was practically no communication, and my calls were typically not returned. When I would call, the car delivery day and time kept changing, even until the last day. These uncertainties and delays disrupted my planned activities and caused stress and financial loss (prolonged car rental, Uber). The job on my car was admittedly very good, but I would never use this shop again. read more

I've been here three times this year with three different cars and each time the experience has been terrific. Everyone is helpful and takes the time to explain everything they are doing, etc. I worked with Aaron on all three repairs, he kept me updated as the process moved along, and the cars look great! read more

We were referred to Caliber Collision by USAA insurance. The team at Caliber could not have been more helpful. They had all of our paperwork for our claim ready when we arrived. And the best part? When Kacy came out to inspect our vehicle, she wondered if the four-foot long scratch couldn't be buffed out by hand. Kacy got her secret solvent and went to work. Huzzah! Mission accomplished. Also a big shout out to Aaron who tackled the deepest scratch. Not only did we not have to pay our deductible, our Lexus looks better than ever. A huge thank you to Kacy, Aaron, and the rest of the team at Caliber Collision. read more