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Auto Zone

3.7 (3 reviews)
Closed • 9:00 am - 9:00 pm

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Gears Transmission and Complete Automotive Repair - New location at 955 Scruggs Rd, servicing Chattanooga region

Gears Transmission and Complete Automotive Repair

(7 reviews)

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

Mountain View Hyundai

Mountain View Hyundai

(19 reviews)

Disappointing Experience at the Dealership I wanted to…read moreexpress my disappointment with my visit to Mtn View Hyundai dealership, as I felt it was a waste of my time. I spoke with Lyn (a general manager) yesterday, I was very clear about the offers I had received from other dealerships on my vehicle. She assured me that she could significantly beat the offers that I had received. I specifically mentioned that I did not want to come in unless that was the case. She also stated that there was an interested buyer for my vehicle and that a deal could certainly be made for a new Elantra around the price point I was looking for. However, when I arrived, the offer presented to me was thousands of dollars less than what was discussed. My vehicle is like new and they did not have any negative remarks that would affect the price. Additionally, they tried to upsell me on the same Elantra that I was interested in. It was priced $2,000 higher than the online listing (excluding fees) and I was told that they were helping me out by not charging me $5,000 grand over list price. Lyn also assured me that the appraisal process would be quick, taking no more than 10 minutes, yet that was not the case (over an hour). Overall, the information I was provided was misleading and was a tactic simply to get me into the dealership. I had previously heard negative feedback about this location but wanted to give it a fair chance. Unfortunately, my experience reinforced those concerns, and as a result, I cannot recommend this dealership to others. That said, I do want to acknowledge the new sales associate who assisted me--he was professional and pleasant to work with, which was the one positive takeaway from my visit. I hope this feedback is taken seriously, as transparency and honesty are essential in earning customer trust.

Searched high and low for a new ride and ran into some great and not so great dealerships. Settled…read moreon a used Toyota Highlander at Mtn. View Hyundai. Johnathon was friendly, easy to work, and bent over backwards to help us with our decision. We weren't bombarded with every sales manager in the building. THAT was awesome!! I highly recommend shopping for your next vehicle with these guys!

Advance Auto Parts

Advance Auto Parts

(5 reviews)

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

Unbelievable friendly fast service! Why? They opened the door for me coming in. Immediately got the…read morepart I needed for my car and checked me out. Then, ask for to me come back. I like this place. Most of their parts carry lifetime warranty. Just be sure to keep your receipt. I keep mine in my glove compartment of my car as well as my truck. Yes, I will come back. It's only a couple miles from Hamilton Place Mall. It's easy to get to and lots of parking, You can also get back on Interstate 75 with no problem as there is an excess ramp at the same exit that this Auto Parts Store is located.

Auto Zone - autopartssupplies - Updated May 2026

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