I know nothing about cars but was having trouble today with my battery. I went in for some…read moreassistance and Brandon was so helpful in testing my battery and helping me select a new one. I asked if they could price match walmart and he even did that for me and installed it. They are all so friendly and helpful and have a nice selection of items. I was happy with the service and even though the prices are a little more the convenience and good service was worth it.

The staff are very helpful and friendly. Parts are of decent quality. Returns are handled without…read morehassle.

Okay! First things first. Itza chain. Autozone is a chain…read more Yes, one of many stores; cooperate; cooky-cutter; complete with uniformed minions following a rote-styled approach to customer service. But what great service they offer at this location! They consistently find parts for my late father's 30-year old, foreign-made pickup truck, aka 'Rattler'. It might be a strange gasket, an odd bolt, a pair of compatible wiper blades.......or even oil for a building's door closers! I understand that most Yelpers have a bias toward indy-owned/operated venues, and that's not a bad thing. Private ownership and individualism is highly touted in our country, and in the face of increasing local and national regulatory requirements, coupled with the 'new' economic climates that seem to have become the norm, successful start-up venues are increasingly rare. So supporting same is very important for Truth, Justice, and the American Way. Yet, I must sing the phrases of this particular 'zone nestled in the heart of Hixson! The staff has never failed to be helpful, pleasant, and courteous, and have never been condescending toward my ignorance, or my sometimes 'laughably' small purchases. The store is clean, well-lighted, and well-staffed. "Hurrah-huzzah!" for the entrepreneur; but let's not forget to offer 'Kudos!' to the big guys when they get it right, as well.

Had a great experience at this store! I was at the store in ooltewah and I was met with a rude…read moreemployee. I left and went to the 58 store and was greeted and tended to immediately! Was in and out in 5 minutes and got exactly what I needed! Associate Jordan was especially helpful! 10/10 would definitely recommend over other auto zones!

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

When we pulled into our Campground in Hixson Tennessee we discovered our refrigerator was not…read moreworking. We found the closest place where it could be fixed was Northgate parts. Although we had to wait a week to get it in, it was fixed within a couple of hours. They even showed us what the problem was just in case it should happen again. We were so happy with how courteous and professional they were and how quickly our problem was solved. We will definitely be their customers from now on when we are in the area . They deserve 5 stars, and then some. Happy Campers

Rudest employees out there. I asked for help if they could check something on my car and they told…read moreme they were too busy. obviously they lost a sale

Great Customer Service,was extremely helpful and helped us when our car wasn't workingbattery was…read morejust about dead. Found this O'reilly on Yelp and glad I did

Trent is a boss. In and out in 5 minutes for a new battery and replacement. Knowledgeable and great…read morecustomer service. Get this man a raise and into a leadership position!

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

This is a truck and jeep Accesories store. Their main core of business is to lift your truck or…read morejeep. Most truck Accesories will have to be ordered though from what I saw. However, they do have some Accesories in stock such as chrome gas caps, tow hooks, light bars and etc. The person waiting on me was helpful and willing to go the extra mile to earn my business. They have catalogues they can show you or even better show you on computer what you are looking for. They do installations too of parts sold. They will even refer you down the street to Truck and Trailers if they don't have what you are looking for. Truck and Trailers is also a truck Accesories store.

I had them put new shocks and struts on my truck. The front ended being 2 1/2 inches higher than…read morethe back. They recommended waiting a few months for them to settle. It settled to 2 1/4 inches and their only solution offered to me was to raise the back up for another $350. With the front end higher than the back the wind blows be everywhere at highway speeds. Now I am forced to spend another small fortune to find someone to replace these brand-new struts.

Before the pandemic, I had an older car that leaked most of the common fluids on a regular basis…read morebut not enough to warrant expensive repairs. So, I would go to O'Reilly to pick up these fluids to top off from time to time such as coolant. The customer service at this location is always great, providing the most cost effective product and service recommendations. When it comes to car services, O'Reilly offers free battery tests. If you've got an older vehicle, this place should be on your monthly shopping list!

Ernest is the man. 10/10. Prompt and professional. Would definitely recommend to anyone.read more

I had a check engine light and I took my truck to Christian Brothers to get a second opinion after…read moreI had taken it to a different shop first for an inspection. I found Christian brothers to have a more thorough inspection, fair pricing, and an excellent procedure that puts the customer as the decision maker the whole way. This is an excellent model for a mechanic shop and I would highly recommend.

Outstanding service, quality save price. I am new to the Hixson Tennessee. I will gladly be driving…read moremy vehicle to get all service and repairs at Christian Brothers Automotive.