I know nothing about cars but was having trouble today with my battery. I went in for some…read moreassistance and Brandon was so helpful in testing my battery and helping me select a new one. I asked if they could price match walmart and he even did that for me and installed it. They are all so friendly and helpful and have a nice selection of items. I was happy with the service and even though the prices are a little more the convenience and good service was worth it.

The staff are very helpful and friendly. Parts are of decent quality. Returns are handled without…read morehassle.

Okay! First things first. Itza chain. Autozone is a chain…read more Yes, one of many stores; cooperate; cooky-cutter; complete with uniformed minions following a rote-styled approach to customer service. But what great service they offer at this location! They consistently find parts for my late father's 30-year old, foreign-made pickup truck, aka 'Rattler'. It might be a strange gasket, an odd bolt, a pair of compatible wiper blades.......or even oil for a building's door closers! I understand that most Yelpers have a bias toward indy-owned/operated venues, and that's not a bad thing. Private ownership and individualism is highly touted in our country, and in the face of increasing local and national regulatory requirements, coupled with the 'new' economic climates that seem to have become the norm, successful start-up venues are increasingly rare. So supporting same is very important for Truth, Justice, and the American Way. Yet, I must sing the phrases of this particular 'zone nestled in the heart of Hixson! The staff has never failed to be helpful, pleasant, and courteous, and have never been condescending toward my ignorance, or my sometimes 'laughably' small purchases. The store is clean, well-lighted, and well-staffed. "Hurrah-huzzah!" for the entrepreneur; but let's not forget to offer 'Kudos!' to the big guys when they get it right, as well.

Had a great experience at this store! I was at the store in ooltewah and I was met with a rude…read moreemployee. I left and went to the 58 store and was greeted and tended to immediately! Was in and out in 5 minutes and got exactly what I needed! Associate Jordan was especially helpful! 10/10 would definitely recommend over other auto zones!

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

Rudest employees out there. I asked for help if they could check something on my car and they told…read moreme they were too busy. obviously they lost a sale

Great Customer Service,was extremely helpful and helped us when our car wasn't workingbattery was…read morejust about dead. Found this O'reilly on Yelp and glad I did

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

Unbelievable friendly fast service! Why? They opened the door for me coming in. Immediately got the…read morepart I needed for my car and checked me out. Then, ask for to me come back. I like this place. Most of their parts carry lifetime warranty. Just be sure to keep your receipt. I keep mine in my glove compartment of my car as well as my truck. Yes, I will come back. It's only a couple miles from Hamilton Place Mall. It's easy to get to and lots of parking, You can also get back on Interstate 75 with no problem as there is an excess ramp at the same exit that this Auto Parts Store is located.

I had them put new shocks and struts on my truck. The front ended being 2 1/2 inches higher than…read morethe back. They recommended waiting a few months for them to settle. It settled to 2 1/4 inches and their only solution offered to me was to raise the back up for another $350. With the front end higher than the back the wind blows be everywhere at highway speeds. Now I am forced to spend another small fortune to find someone to replace these brand-new struts.

These guys know what they are doing and will definitely set you up for success! Matt and his team…read moreare awesome!

Ernest is the man. 10/10. Prompt and professional. Would definitely recommend to anyone.read more

Bad day? Low employee morale? Something traumatic happened to counter help? Idk, but can't say I'd…read morefeel 'safe' returning to this location. Dead eyes, non verbal,willing to harm you vibes.

Outstanding service, quality save price. I am new to the Hixson Tennessee. I will gladly be driving…read moremy vehicle to get all service and repairs at Christian Brothers Automotive.

Excellent service! I had an oil, air and cabin filter change. I highly recommend them!read more

I went by today to get new headlights and the staff were very friendly and helpful! They went above…read moreand beyond to help me.

The store manager, the man with the ponytail, is extremely rude, arrogant, and utterly…read moredisrespectful to women. I suggest you find somewhere that actually has people working there that know how to speak to customers without degrading them or yelling at them. This manager is the most unprofessional manager I've ever had to encounter, he has no training whatsoever. If you want to be yelled at, talked down to, and have a horrible experience this is the place for you. If you actually want to encounter someone that is a half way decent person I would literally suggest anywhere else. It's shame people have no common sense or decency about themselves anymore. Do better.