It was easy to make an appointment. Everyone was courteous. I was not charged for the diagnostic…read more They communicated well with a text link to recommended services & with itemized costs which I got to approve before they did the work. I got a call when the vehicle was ready to pick up. I Iove the room where you could work on your laptop while waiting with no TV to distract! (I wish every repair place had this!) I will definitely be back!

The needed repairs were professionally done in a very timely and cost effective manner. The staff…read morewas very customer oriented. I was consistently kept informed of the repair time frame and they provided no cost transportation. I plan to use their services for future repairs.

Quest collision center was suggested to me and the services were highly regarded…read more David Lane and his crew did a fantastic job on my repairs. The shop also was great with communicating how things were going. Easily recommend them to anyone looking for their vehicle repairs.

I got rear ended a couple months ago (no fault of my own) and brought my car here for repairs. Car…read moreis all fixed now but it took an incredible amount of time for the car to be fixed (which was drivable originally, had to pay out of pocket for car rental since it went over my policy limit). My car has been repaired well but they always seemed to be super busy that I kept having to follow up with them. Whenever I called to ask how much longer they would have my car they said they would call me back and then they wouldn't. They also continued to push out how long they were going to have my car. I'm glad they have so much business but when it conflicts with customer service, it's disappointing

I worked with the gentlemen at Diesel Plus over the phone to schedule a pre-purchase inspection of…read morea Sprinter Van I was interested in buying. They are extremely easy to coordinate with and were gracious when the deal fell through and I had to cancel my pre-purchase inspection (not their fault). They were very knowledgeable about Sprinter vans and knew in depth the known issues with these vans and how to inspect.

Was charged $2063.00 For a head gasket replacement and water temp. sending unit on a four cylinder…read morekubota engine that was very easy to access. I still cannot believe that diesel plus has gone to this kind of charges for the work they perform. I thought I knew this shop better than that. I do now with an empty wallet. Never again !!

I had a great experience with Premier! Was it pricey yes but I feel much more assured that quality…read moretechnicians took the time immediately after a quick call to get me into the shop. The customer service was great and completely helped me through the entire process!

If I could give 0 stars, I would. Do not bring your car here…read more The people that work at this location WILL scam you. They towed my car from a Firestone so they could "save me money" on a repair. They quoted me about $300 less all said and done. I told them full-well that I did not want to spend more than $2000 on my car. Over that point, my car is not worth putting more money into in my mind. AFTER the drive shaft was completed, they did a test drive and noticed that the engine mounts were bad. That would be an additional $3500. They explained it was very important that they complete the service because it could cause the drive shaft to fall apart again -- what was just fixed. Also, I had a team member say my car was worth way more than what it was actually worth in attempt to get me to approve the second job plus the scare tactics. They say they offer courtesy cars too, but there were none for us to use for 4 days either. Fast-forward to a week later since dropping it off, the manager ended up giving us a $150 credit. Complete BS. We explained that the initial inspection needed to be done. This way we could be quoted the end cost accurately. They said there is no way to know the engine mounts are bad without test driving it. In the video they showed of my engine bouncing, my car was stationary. Really? Absolutely no way it can be seen? Mind you, in a Google overview: "Yes, failing engine mounts on a 2012 Mercedes C300 can often be identified visually or through a stationary bay test without a test drive. A bad driveshaft affects the driveline while moving, but it does not prevent you from inspecting or testing the engine mounts while the car is parked." Can't make this up. There are several methods to check the engine mounts without a test drive. My car still sounds like shit, too. Waste of $5,500. Don't be fooled by the niceness you hear in your initial call.

These guys do a amazing job and do quality, and honest work at reasonable rates. Ive taken a few…read morecars to them and they never fail to do a awesome job without the long wait time. Most shops in town wont work on older vehicles pre 1980 or dont have the knowledge Jr shipleys does amazing with older vehicles

Very poor service with the crew there now. My auto was towed there reading P340 and P345. It was…read moreneeding a thermostat and camshaft sensor. After they were supposedly installed, I got a call from the shop that now "I need a radiator!' After the "radiator" was installed, they said it looks like it needs a "water pump" because the radiator coolant wasn't circulating through the engine. It seemed they were just doing one thing after another and CHARGING ME yet, STILL MY CAR ISN'T RUNNING without overheating. They were a rip off. I wouldn't recommend them for anything other than tires.

I drove my 2011 Prius over an object in the road, felt the underside crash with the road object,…read moreheard something dragging underneath. Some paneling was noted hanging onto the road. I came to Maxi on recommendation of Jim Tayler. They put my car up on the rack and 15 minutes later all was fixed. They handed me the keys and sais "You're good to go." I asked "how much" and was told, no charge, glad to be of service. Competent and friendly staff

I appreciate the free look under the hood but I guess you really get what you pay for. I'm frkn…read moreblown away you don't know if a Ford Explorer is supposed to have a part or not. You're supposed to know how to fix cars but bing ai has told me more about my car than you. Let ME tell YOU, IT IS MISSING A PART!! I gotta wonder, INCOMPETENT????? I don't want you anywhere near my car. I think you're lying or ignorant. You wouldn't stay in business if you blew off every customer like you did me. What about me makes you not want my business??????? You act like you don't want to, or don't know how to help me with this simple issue. Either way that's every reason to never bring my car to you again for any reason. My god if I put my mind to it I COULD DO THIS I BET! But I'm not a mechanic, I wanted you to do it.

Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

I am done with this dealships service dept. They do no honor an appointment and tell me so. Why…read morehave a appointment online system if means nothing to you service dept. Hour and 45 minutes for a oil change appointment.

We have taken our cars to Hyde for about 12 years and have always been happy with their work. I…read moredon't know whether they're cheapest or most expensive, but I know they have never cheated us, never sold us services or parts that were not necessary. Honest, dependable, reasonable.

I highly recommend Hyde's Automotive shop on HWY 58 in Harrison Tennessee. My Husband and I have…read morebeen going to Hyde's for 3yrs and every time we have our vehicles serviced the staff and mechanics are top notch, highly experienced, friendly and very professional Thank you Hyde's for all you do!