Still the best Automotive Maintenance and Service Repair Shop in Cleveland Tennessee. I've been…read moregoing to Smith ever since 2017 with many cars, though from 2017 to 2023 my account was under a different name. Nevertheless, I've taken at around six cars to be in their care throughout the years.

Continuing regarding the company giving away all of my stuff. The vehicle did belong to me.. it was…read moregiven to me and I was in possession of the vehicle, and this was well known by the business and the person who gave me the vehicle. The companies reply also said they contacted me. They did not contact me. I contacted them and they told me all my stuff was gone. Phone records can be obtained to prove who contacted who. The last update I had regarding what the business, which I set up a PRIVATE ACCOUNT. The contents within that account belonged to me and should have taken a court order to confiscate. As I was saying the owner told me the car was going into the garage and would be ready Tuesday, and the business was closing, therefore the business worked off business hours to make a decision on the vehicle. The owner did not contact me and tell me the business was releasing the vehicle. He told me that when I called the first minute the business replopened. On Monday the owner told me he no longer had the vehicle and that it went to a storage unit and I could go there and get my stuff. You stole my stuff. You're jamming everything together. Yall knew I was sleeping and working in the car. You did a fundraiser to come up with the money so I wouldn't end up living on the streets and then take everything back, after business hours and without notifying myself of desolating of the account I set up with your business. Everyone knew of the circumstances, the car was being fixed for myself knowing that other had made a donation to myself. Several people donated to keep me from having to live on the streets. I lost my job because of this.

They have provided me with exceptional service every time have taken my Jetta to them.read more

It's always hard to find a good shop to work on your car but even more so with a European car. I'm…read moreglad I found German Autohaus!!! Greg, Brent and Andrew are the best! These are true car nuts that love the automobiles they are working on and it shows in their work and customer service. I'm very selective on who I let work on my car but I would trust these guys with any level of work. They will take the time to discuss your car and give their input on the best action to get your car back in perfect running order, highly recommend!!!!

I could not refer these guys enough! We all dwell on the cost for car troubles, and these guys…read morereally helped me out cost-wise & provided me with a car for my only means of transportation at no cost! They even checked back to make sure everything was running smoothly. Great service & hospitality is what you're getting here. Thank you Soddy Daisy Speed shop!

Pretty sad when the guy on the phone didn't even know that the Cummins motor goes in a Dodge ram…read moretruck. Update. Owner called me to chew me out for my review. This place seems pretty shady. I wouldn't recommend having them do anything. His argument was we don't work on diesels. Fair enough but who doesn't know what a Cummins goes in? Especially at a mechanic shop?

Great work on my c6 z06. Cheapest labor hours in Chattanooga, and did me straight up. Seems every…read morebad review is people who took something personal, or tried to do things on their own and messed up causing more work. Take it to the masters.

This place is the WORST place in the world to take any vehicle for repair!!!! I took my 1978 GMC to…read morethem back in 2021 December they kept it until July 2022 when they towed it back to my house after I payed them $4,127. I had told Gary that my buget was limited but he never called to let me know ghat my bill was getting higher and higher. It ends up they got the knock fixed, but it couldn't be driven cause it never would develop power. As of now I finally got all of their screwups fixed mostly vacuum leaks many vacuum leaks!!!!!!!! As Ihave left in other reviews if you even faintly think you might take your ride there, have your wife, a friend, so a total stranger SLAP YOU IN THE FACE UNTIL YOU COME TO YOUR SENSES!!!!!!!!!!!!!!!!!! By far the worst experience I've ever had!!!!!!!​

They were recommended by my friend, who is also a close friend of the owners. Parking in front of…read moretheir store is very limited and unless you already knew it, they had parking around back but not clear. Service was completed as requested in the time agreed to. I trusted the cost quoted to replace CV joints without research because recommended by a friend and the estimated cost seemed very reasonable. I was called with a cost of repair before they did the work and it was done on time and as quoted. The only frustrating thing was I wanted the car repaired and picked up by a friend since I was going to be out of town on business. I had a check made out to pay for the repairs but when I called I was told they would not accept a check. I reminded her I had stopped by a few days before to set up an appointment and at that time I explained I would be out of town on business and would they accept a check. I reminded her we were both were close friends with dealer who recommended them, she verbally agreed. I even suggested she contact him since I have done business with him over 20 years. She said that was not necessary. However, when I called to get the price and mentioned my friend would bring a check, drop off my truck and pick up my car. She told me she would not take a check. I reminded her based on my earlier visit the week, she agreed to accept a check since I would be out of town. It was no use, she said she never said that. I reminded her of our discussion but she did not remember. Why would I make that up since I came in to discuss my being out of town when making the appointment. I tried to convince her of out discussion but no use so I gave up. I ended up paying a 3% credit card surcharge. Because of this, I decided not to drop of my 2016 RAM because of this issue, I took my business to another auto shop.

Mike is my go to guy for all my car repair needs. Honest and affordable, great mechanic. 100%…read morerecommend for excellent service and value.

I can get discouraged when I watch the news and see how people can treat each other so cruelly. But…read morethen I rolled into Maxi auto service with a very flat tire, and Steven came over and offered to fill it at no charge. He was very helpful and kind and did not make me feel like I interrupted his day. I have never been to Maxi before, and he did not know me. I am very grateful for his kindness and help. I will definitely look at Maxi when my car needs repair.

Dismissive and rude! Stopped in because we had the air conditioning go out in our vehicle while…read moretraveling cross country in over 100+ degrees. Would barely even acknowledge our presence. Avoid!

For years, we have always taken our Avalon to the local Toyota dealership. Due to a decision of…read moreconvenience and a sense of adventure we decided to try something new and in doing so, we found Blackwell to be the exact opposite experience we always got from a trip to the dealership. With fast turnaround, frugality with my money, timely communication about options, status and repairs made that did not have to be "fixed" again due to a missed diagnosis or poor work, it was truly a great experience. As a result, we will be using Blackwell from now on. Cannot recommend these guys loudly enough.

I was greeted when I arrived and my car taken back shortly after. The associates at the counter…read morewere very professional and personable and you inform them exactly what service you desire. All of your concerns are relayed to the mechanic, who provides you with the mechanics findings and the costs involved. No pressure here... you decide what will be done on your car based on the findings. They did recommend an SP fuel Induction service, since my car has almost 90.000 miles. I felt this would be beneficial to my 2017 Lexus RX 350. I definitely will return when needed and recommend them to you. As an added treat, I met one of the owners, Mr Blackwell, a very kind and gracious gentlemen who stated they have worked very hard to ensure all customers are treated with respect and fairness. Give them a try, if they service the type of vehicle you drive. Thanks for reading!

I was returning to Virginia from the Lotus Owners Group annual meet in Birmingham and routed…read morethrough Chattanooga to visit family. After about 800 miles on the '90 Lotus Espirit she decided to experience tranny problems on the past Sunday evening. My nephew recommended Auto Shop based on his Father-in-Law who had work done on his car. I had the car towed in without talking with them since they were closed. Sometimes you just have to roll the dice. I was at the shop at 8:15 Monday morning to talk to Scott and Amber. Scott was more than willing to look at it since he had worked on a Lotus or 2 in the past. Scott's diagnosis was internal tranny issues which was best dealt with by a specialist. While Scott was ultimately not able to repair the car his speedy response and excellent communication allowed me to quickly adjust my plans. He and Amber are a true class act. I felt a level of trust and confidence in them immediately. While breaking down 500 miles from home is not recommended for anyone i can't think of a better situation than to have Scott and Amber be the first mechanics you encounter. Give them a try. I told Scott i would be back if i ever break down in a normal car. Fran Manno Chesapeake, VA

I brought the car in because my heater didn't work, and for a general inspection to better…read moreunderstand if it's worth putting money into my 20 year old car. I was told that mechanically the car is in good shape. I was told that the heater was working and they didn't see anything wrong. They were clear that it could be a blend door going out on the vehicle, but confirmed that everything worked fine. Thinking I had bought some time I spent $800 dollars on brakes and to fix a window regulator. When I picked up the car, immediately upon starting the car I heard a loud knocking in the dash which stopped quickly but which I had never heard before. When I tried to move from heat to air the knocking occurred again and now I don't get any cold air. They've refused any accountability. I brought my car in for a specific problem, and on a budget of $1000 or less. Because they told me the problem I brought the car in for was fine, I spent the money to fix other issues, and received the car back with the same problem I brought it in for. Now they've quoted me $800 just for the labor to look into the original problem further. This was a lazy misdiagnosis. I understand I made the decision to proceed with other repairs. If I got the car back and the blend door broke a week or month later that's entirely on me. It was returned to me just as broken but I was lead to believe it was fine, which is why the decision was made to spend the money elsewhere. The whole process feels very dishonest or at the very least, they were not thorough in diagnosing the problem from the beginning. Edit: a 5 minute YouTube search on how to run a diagnostic for EATC issues in this vehicle, and error codes 024 and 025 were returned, which are for the blend door. The difference here is in saying you guys you tested it and everything worked, and it "could be" a blend door. Within 10 minutes of getting the vehicle home, I had confirmation that it was in fact the issue which was clearly diagnosed very easily at home. The first conversation was filled with what it could be, when a clear answer was available because the problem was never resolved, and the mechanic I trusted to provide an accurate diagnosis didn't do that correctly. This is why the initial diagnosis was either lazy or dishonest. Saying it works but it could be an issue down the road is one thing, and I'd happily accept all responsibility for that decision to authorize other repairs. Returning the car with the exact issue it was brought in with while a diagnostic would have easily confirmed the issue was present is either lazy or dishonest. https://m.youtube.com/watch?v=wSLjb8xh7Eg