I went in for an oil change and they were thorough and even told me about the small damages they…read morecaught onto while under my car. Still waiting for an estimate on further repair but I'm sure it'll be well worth the price and time. Thank you again!

The folks here were very nice to deal with. They were reasonable, honest, and prompt to get the…read moreHonda CRV repaired.

I had a spark plug break on my 2015 Honda Pilot. I…read morecontacted Wade's Way through Yelp for a mobile mechanic. The technician that responded to my request was Matt. I was quoted $100 flat rate which was very reasonable considering a local shop quoted me $85 just for the tow to their shop. Matt arrived at my home at the specified time. He was able to back the broken spark plug out without damaging cylinder or the engine. He allowed me to watch his progress and answered all of my questions while he completed the job! I would definitely recommend Wade's Way and Matt for any job and I will be using him again when I need a professional, mobile, auto technician to repair my vehicle. Thanks Matt!

fixed my tire in just a few minutes, very polite and approachable. He also let me know that if i…read morehave any issues with the tire he repaired he would come back to fix it

I had such a great experience at Pep Boys while traveling with my five kids and pulling a trailer…read more I suddenly needed two new tires, which was stressful, but the team was incredibly kind and helpful from the start. They put me on the appointment list for the time I expected to arrive and got me in right away. They performed a full inspection and discovered that the tires I previously had installed were the wrong speed rating for my vehicle. They took the time to explain everything clearly and even walked me through how to address the issue with the previous shop. That level of honesty and helpfulness meant a lot. They also gave me an estimated repair time and ended up finishing sooner than expected, which was a huge relief with kids in tow. Everyone I interacted with was respectful, professional, and genuinely caring. I'm very grateful for their excellent service and would absolutely recommend them to anyone. Especially if you want trustworthy help!

I came in to get a repair on a coolant bypass valve that takes 1.5 hrs to complete for a competent…read moretechnician, they ended up needing my car for 5 days to identify and correct the problem even though I communicated the issue when I initially brought them the car. They insisted I only needed my oil changed to clear the code I had. They then broke a heating line on my car, lied to me and told me that it was brittle and old and broke on its own on a 6 YEAR OLD CAR. I contacted the service techs at Toyota and they informed me that was highly unlikely. Their manager then lied to me further and doubled down and gave me a bad discount. Businesses don't feel the need to give a discount if they're not at fault for breaking your stuff. Do not trust them to do anything more than change your oil, if that. Will never be back.

Fixed the transmission in my ford Taurus and did a great job. It shifts like it's new. Highly…read morerecommend.

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

Called 3 times over 2 days to schedule a repair of my Subaru Forester with no return call from…read moreMark. I called the dealership and got right into appointments.

The service and timeliness is great. They always find the issue and the pricing is always inline…read morewith other shops. They fixed it what was needed

I WISH I COULD GIVE 6!!!! These guys were seriously the kindest people! They were so patient and so…read moregreat work! I can't recommend them enough!!!

The Hamilton Place Mall location has abysmal service. For example, they disposed of the wrong tires…read moreon my July 3rd visit and that forced me to buy two new tires when I should have had another two years on wear on my old ones. In addition the service times takes way too long. I had a 12 noon appointment and my vehicle did not even get in the bay until 12:45. All they did was install two tires and do an alignment. That took over three hours. On my July 3rd visit it took six hours for those services. Had to wait an hour on that appointment time to get the vehicle in the bay. For the price I paid for those tires ($1,100 for two) one would think I'd better service. Not likely to ever buy Firestone tires again. High cost and bad service isn't a recipe for a successful business model.

They have amazing customer service and follow up. Have been going there for several years for…read moreservice. Never once were we overcharged or pressured to get a service we didn't need.

Just moved to Chattanooga last month. 2021 Explorer that would only run for 10 minutes on a fully…read morecharge battery. Then would not start and had a Service Charging System light. Called the dealership and they were over a week out. Saw a review for S&S and gave them a call. We very knowledgeable and articulate on the phone. Had it towed in on a Monday night and received a call with the diagnosis at 9:15am Tuesday morning. Communication from the staff was the best out of any car repair service I have used. Far superior than the dealerships. Picked it up Thursday afternoon and it was running like a champ. Price was what I suspected for an alternator and a battery but had to be less expensive than the dealership. S&S quoted 3 hours labor and the dealership said 8 over the phone. Will 100% use S&S again.

i needed some air in my tire and stopped by. The guys working were very friendly and took care of…read moreme right away. Would definitely recommend to anyone who needs any services that they provide. i was in and out in less than 5 min. i appreciate the kind service that was provided

I cannot express how amazing everyone was. They were kind, quick and very helpful. The price was…read morevery fair and well worth the 15 minute wait. Other places will make you wait hours for a simple oil change but not here. Skylar was very helpful and made the experience a 10 out of 10. Would definitely recommend them to everyone looking for mechanical services

Daniel did an amazing job telling me everything I need to know. I will always recommend this…read morelocation!

I went to get an oil change today like usual, found out my serpentine belt was about to snap…read more Amazing staff did everything they could to help, and were able to fix it for me. Incredible experience at this location