Lady tells us we can pay with check then says no once we arrive. Tow truck guy tells us 250. We get…read morehere and it's 414. Extra charges: overnight charge, gate fee ( gate fee) , admin fee, processing fee. Total scam. We had no choice to use them bc our car stopped on the road and police called them. We asked him to call Triple A but he said no. We did not have any cell service. Never use these crooks if u can avoid them.

Yes for sure they got me out of a hole that my cars were stuck in. Great and fast service willing…read moreto help without laughing at me to hard

I bought a dodge from them 2 months later the care check engine light came on went to Midas found…read moreout I had a bad catalytic converter the bank I financed through told me they had to give me another car called and he said No I don't do trade ins but you can bring it in and I'll clean the converter I told him no because it has to be replaced and he hung up.He sells lemons and don't even allow you to take a test drive or get it checked out. NEVER BUY A CAR FROM THEM

Bought a car less than a year ago from this lot. Engine has went bad but never the less still tried…read moreto do business here again. my credit is not great but I have good income and co signers. Cant even get anyone to return my call. I'm in sales and contacting is a BIG percentage of sales. I will for sure take my business elsewhere. I take it since its not a easy approval I don't get a call back. Such rookie service....... lesson learned.

If you are selling a car outright or looking for clean late model used cars this is the place. I…read morehave sold a few cars here over the years and it's always a smooth transaction.

So I truly believe in second chances and I'm glad I gave them. My sales team Willie and Everett did…read moreamazing work. Unfortunately like any used car there issues. They have taken care of me completely and I'm truly grateful for the round trip lift rides and loaner cars. I would completely ship here again.

I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

Not Negotiable, High Prices, Dishonest, Rough Trade Values…read more -1 Star: This dealer basically says the price is the price, so Acura gives you $1k off if you had a competitor luxury car discount and we got $1k off for getting a 2023 instead of 2024 model MDX. I wanted to negotiate more and they literally wouldn't budge. So out the door for around $72k without extended warranties or any add ons. I wanted to leave and forget getting a new car but my wife was frustrated and just wanted it to be over after all the time spent. I gave up on reasoning with her and told her she can do what she wants if she pays for it. We left and literally the next day she had buyers remorse already and asked why I let her buy it. That's marriage in my experience. Women don't listen to your advice and then ask why you didn't tell them what you already did tell them... ugh.... - 1 Star: They quoted us $476.30 "at their cost" for the roof rack cross bars, we looked online and got them $274.59 from Acura.com and oddly they ship and we picked them up at this Acura dealer, so don't order upgrades from them and just use the website so you do not get scammed. -1 Star: As for our 2022 Tesla Model 3 with 18k miles like new... they beat us up hard on tue trade saying they wouldn't even try to sell a Tesla because they are too hard to sell so they could only give us 33k trade for it because that's what they were selling it same day to Carmax for. Fast forward a week and our car is only there lot for $40,900... PS: I checked the Tesla app that night after we left and someone was driving at all over at 80-90 miles per house and then it was parked in the hood at some rough apartments afterwards until the battery was about stone dead.... Ugh... I feel like I already miss the Tesla in comparison to the new car, it was just not a roomy car when you have kids. PSS on the MDX: I think the car is visually appealing. I really like the brown interior. The weird touch pad for controls is strange and why there are no touch screens is beyond I do like the color and the wheels for sure. It really lacks power and isn't very stable on the road. It's not a bad car, but I don't see the value for the price. I feel Lexus gives you more car for the value. We will run it a couple years and do something else anyway... All in all it wasn't a fun experience. - 1 Star: Our sales guy was frustrated when I said I wanted to pay less than MSRP and literally rolled his eyes in irritation when I told him to ask the manager. He seems to expect people to just come in and want to pay full price and not bother him. The Asian sales manager was polite. He ave my son a little drawing pad of paper. 5 Stars for Mike in parts. He was a funny guy, good sense of humor and knowledgeable. He took good care of our needs. 5 Stars for The finance guy. He was the most polite person in the sales process. Very professional and didn't try to force anything on us. No drama. They had a huge selection of MDX vehicles and not many other new vehicles it seems.

One word to describe what we just experienced....Unbelievable!!…read moreSo, our daughter's boyfriend has been looking for a car. They found one that he liked and asked if my husband and I could come meet them to look at it. They're young and Daddy is pretty smart about things so it's only natural that they would want someone on their side to help. We drove out to C & C Motors on Chapman Road in Chattanooga. They had been there for almost ten minutes when we arrived and no one had come out to speak to them. When we pulled in, a man came around on a golf cart. He started basically grilling the kid on his credit and if he had ever financed a car. He told her boyfriend that he would have to have a cosigner or he couldn't get the financing and then started to just drive off. I asked him to hold on a minute and that we wanted to test drive it. Stated that he didn't need to just dismiss the kid like that and he told me that I would have to leave a deposit and that someone would have to go with me on the test drive. My husband told him that was ridiculous, that we have two cars on the lot that we drove and who asks for a deposit to test drive a car?! He drove away! I was shocked and thought "ok, let's find someone more professional than this guy." I walked up to the door and asked him if the owner was there. He said he was and walked away so I followed. He walked down the hall and came back and very rudely stated that the boss was in a meeting with his father and it would be a few minutes. I told him that was fine, that I didn't mind waiting. The owner came out a few minutes later. I put out my hand and introduced myself. He ignored anything that I had to say and told me that if I was ready to do business, he would take a deposit and find someone to ride with me and that if I wasn't ready to deal then basically I could get out. He then turned around and walked away from me. Absolutely the worst customer service and one of the most unbelievable experiences ever! When I attempted to speak about how his "salesperson" treated the kids, he said "here you go, ma'am" and walked over to the door, opened it, and basically kicked me out of his "dealership". I believe that I just met the two most disrespectful people in all of Chattanooga! We took our daughter to buy her car at Honda of Cleveland and it was a spectacular experience! I am thankful for that and I feel like a young persons first car buying experience should be like that. Poor kid has gotten the exact opposite from both times we have gone to check out something that he likes. :( They are running a very shady business over there and the reviews for them show that left and right! I would definitely stay away from that lot and feel free to share away!! As a parent, even for those kids that don't belong to me, I want things to be happy and healthy memories and experiences. Never would I ever recommend this place to anyone because you will definitely leave there with an awful taste in you mouth. Their website says that their mission is "to provide the best customer service while facilitating a fun, hassle-free car buying experience".....so not true! It is actually the exact opposite! Kindness and respect go a long way and there is absolutely zero kindness or respect at C & C Motors!! It is very clear why they have so many cars on their lot.. Would give negative stars if it were possible!!!! 10/10 DO NOT RECOMMEND!!

PUBLIC SERVICE ANNOUNCEMENT:…read more Whatever you do, don't ever buy a car from River City Auto, LLC. I have purchased two cars from this dealership in the last 4 months, with the first one having black mold in the back end of it. They begrudgingly worked with me on the car and told me I could return it and get a different car. The car that I ended up buying was a Toyota RAV4 that they told me the only issue on it was a leaky radiator hose that they were going to fix. Turns out that leaky radiator hose was actually a blown head gasket. Driving home from the beach last week my radiator blew and left me and my family stranded on the side of the interstate. Come to find out the radiator blowing was caused by a faulty head gasket. After repeatedly trying to get a hold of somebody to help me at the dealership, Ray, the owner finally took my call. He then went on to tell me just how unresponsible he felt for the car and the repairs. Ray, the owner of 50 years, told me that there was no possible way that the car had an issue before I bought it. Yet, it was obviously having radiator issues before I purchased the vehicle, according to their records anyway. So obviously, they did not care or shall I say "feel responsible" then either to look into the issue, but instead put a bandage on a wound that was going to end up costing me thousands. I'm sickened by the way Ray runs his business and will be reporting him for his lack of "responsibility". You've been warned.

Walt helped me out and he was amazing. Didn't pressure me into buying he just let me do my thing…read moreand figure out if I like the car or not. 10/10 would recommend. Walt was Awesome!