I appreciate the free look under the hood but I guess you really get what you pay for. I'm frkn…read moreblown away you don't know if a Ford Explorer is supposed to have a part or not. You're supposed to know how to fix cars but bing ai has told me more about my car than you. Let ME tell YOU, IT IS MISSING A PART!! I gotta wonder, INCOMPETENT????? I don't want you anywhere near my car. I think you're lying or ignorant. You wouldn't stay in business if you blew off every customer like you did me. What about me makes you not want my business??????? You act like you don't want to, or don't know how to help me with this simple issue. Either way that's every reason to never bring my car to you again for any reason. My god if I put my mind to it I COULD DO THIS I BET! But I'm not a mechanic, I wanted you to do it.

Requested an alternator be put in my vehicle to which they called back and asked why and said it…read morelooked like a battery needed to be replaced, they charged me 291$ for a 120$ autozone battery. To which the problem was still not solved and I still need an alternator, had to tow my car from fort O to collegedale to my old trustworthy mechanic because obviously these folks ain't it.

The needed repairs were professionally done in a very timely and cost effective manner. The staff…read morewas very customer oriented. I was consistently kept informed of the repair time frame and they provided no cost transportation. I plan to use their services for future repairs.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

I'll start by saying that I strongly dislike buying a vehicle because I not a fan of being sold…read moreanything. Too many car salespeople are fake chummy. That is such a turn off to me. Looking for a new truck brought me to Don Ledford because they had a midsize truck that was close to what I wanted. When I called to inquire they put me in touch with Lucas Norman. Luke was young and that worked in his favor for me, because he has yet to take on the typical car salesman vibe. Very polite and personable. He did a great job of explaining all the benefits of the truck I had my eye on but a used full size truck caught my attention and I decided it going to be my new vehicle It took a little negotiation to meet at a price we both were ok with, but overall the experience was pretty painless and I drove away happy with my new truck.

The service dept uses customers cars as their personal vehicles, taking them out for unauthorized…read morejoy rides. They took my corvette out and the general manager Chris claimed to have fixed the issue. Same issue occurred not long after and he had no response for why their service dept thinks they can go joy riding in vehicles that are not theirs. I will be filing a formal complaint to General Motors about the lack of professionalism at this establishment.

I can get discouraged when I watch the news and see how people can treat each other so cruelly. But…read morethen I rolled into Maxi auto service with a very flat tire, and Steven came over and offered to fill it at no charge. He was very helpful and kind and did not make me feel like I interrupted his day. I have never been to Maxi before, and he did not know me. I am very grateful for his kindness and help. I will definitely look at Maxi when my car needs repair.

Dismissive and rude! Stopped in because we had the air conditioning go out in our vehicle while…read moretraveling cross country in over 100+ degrees. Would barely even acknowledge our presence. Avoid!

Valvoline (Ringold) screwed up my truck. Bill at Birkhead Automotive took great care of my truck…read moreand had me back on the road within a couple hours! A great experience! Thanks

This establishment has become my go-to maintenance shop. Bill has worked on my Mercedes, Taurus,…read moreEscape and Dodge truck. I've tried all the shops in the local area over the years, it cost me several thousand dollars to finally come upon an honest and qualified maintenance mechanic. Just a personal note: If you are reading the "One Star" reviews, please consider the writers logical thought pattern and consider what the otherside of the coin looks like! Nonetheless, as an old time master mechanic I can unequivocally state that this shop is the best you'll find in Eastridge, TN. Thank you Bill for the great work you and your wife have provided my family and I.

These people are dishonest and will take your money. They do half the job and charge full price. My…read moretruck broke down 6 months after they did what they did. I took my truck to a reputable shop. I then found out that top tech didn't do the work i was charged. They replaced injectors but didn't clean the fuel tank or fuel line. They did not change the fuel filter. Thats why the injectors stopped working after on 6 months and 15k later. The new shop did the full job and got me on the road for 7 thousand less. Stay away from these dishonest people. They will tell you one thing and do nothing to fix the problem. Dishonest! dishonest!

As a woman, it can be intimidating dealing with car repairs because there's always that worry of…read morebeing taken advantage of. That has never been the case with Top Tech. They have always treated me fairly, respectfully, and honestly. I drive an import, and repairs can get very expensive. I usually research the issue before I go in, so I have an idea of what's wrong and a ballpark price in mind for parts and labor. Top Tech's pricing is always very competitive, often two to three times less than what the dealership would charge for the exact same service. The quality of their work is excellent, and they stand behind it. My first experience five years ago sealed the deal for me: a speed sensor went out, which put my car into limp mode. Every other shop I called didn't want to touch it. They didn't believe me that it was just a speed sensor issue and were convinced it was the transmission. Their solution was to tow it to the dealership. Thankfully, my tow truck driver asked if I had tried Top Tech. He called them, explained my situation, and they didn't hesitate. They jumped right on it, confirmed the issue, and gave me a fair estimate for both parts and labor. That repair alone saved me hundreds compared to the dealership price plus a long tow. Since then, I've been a loyal customer. Oil changes, brakes, water pump, serpentine belt, squeaking pulley and all required maintenance, Top Tech does it all. They always provide an estimate before starting work and stick to it. They never try to upsell me or take advantage. Their staff is polite, respectful, and professional. Because of their honesty, fair pricing, and quality repairs, I am a customer for life. I highly recommend Top Tech to anyone looking for a trustworthy repair shop.

I took my Audi here and they stole my $800 didn't fix my car and treated me like absolute garbage I…read moreread the reviews and decided to bring my car to get the AC fixed !! don't trust these people or the reviews!!!

Hey I'm at the shop to get my versa. I was told the key would be in the car please help me!read more

Big ShoutOut to Matt with North and South. Copper Basin Fire & Rescue sold a firetruck who hired…read moreNorth and South to tow it. Matt was friendly and safely and efficiently loaded the truck

Purchased an old vintage school bus and needed a Landoll tow. Justin came out and everything was…read moresmooth as silk. Everyone was very helpful and professional adn i would definitely recommend