I've been using Fausto's for several years now and I have found them to honest and trustworthy…read more Their staff is always friendly and knowledgeable and they've always called to let me know what they found and exactly what it will cost to repair it. Better yet, I've never had to take my car back because it wasn't repaired correctly. They do it right the first time. I won't go anywhere else!

Friendly. Not sure if I trust them 100% if they are getting business from Jacinto's auto though.read more

These people are amazing we had a fender bender and our muffler was rubbing the tire and we were…read morefar from home he helped use and pulling away the muffler from the tire so we could get home for Christmas makes you realize that there are good people in this world still!

Poor service!!! Had my breaks done here not only didn't they tell me they didn't have proper tools…read moreto take off my lugs but they deeply dig into all 4 of my rims and all of my lugs!! And they forgot to put one back on! These were new rims and never damaged until these people messed with them! I will be reporting them to BBB and taking them to court if they do not replace my rims and lugs. This is a sin and a shame to just damage other people's property! Do not bring your vehicle here unless you want this damage done!!

Wow! What a relief to find a place that will treat you right as a custumer and keep your bottom…read moreline in consideration. A little over a year ago I moved to Chattanooga, TN after accepting a job offer. It wasn't long after moving here that I required routine car maintenance for my 2003 Honda Accord. For convenience's sake I took my car to an auto service place close by because I was new to the area and previously familiar with store. After three or four negative experiences with this company, I was fed up with basic services being overpriced, problems being misdiagnosed [or not diagnosed at all], and being peddled unnecessary services. Anyways, two weeks ago I noticed my brakes were squeaking and decided it was probably time to get those looked at. I refused to return to the previous auto shop so I called around and found Maxi Auto Service Center on Brainerd Rd. I checked first for their brake service prices and was greeted on the telephone by Ron. With great pleasure, I took my car in a week later and received excellent care from the shop and its management. They even were able to diagnose and fix the ignition problem that had been plaguing my car for months [the problem that the other auto shop referred me to the Honda dealership for]. They were quick and efficient. Ron obviously was the captain of the ship and for good reason. My car is as good as new and I am looking forward to continuing my business with them.

I showed up at the end of their work day asking for them to press out an old bearing and hub. I…read morealso asked for them to press in the new ones. I had asked another place to do it, but they (after several hours) said they were unable to complete the work due to lack of tooling. I was left with a last minute effort to get it done so I could work. They, without reluctance, performed the work in a timely manner and at a reasonable price. I have other projects that I will be calling on them for in the future. I'm impressed

Everything was professional from the first call to dealing with the mechanics. I went in just to…read morehave my transmission checked and then was going to want a transmission fluid changed on my Ram Truck. Jason ran a code check and turns out I have to take it to the dealer to address the issue. Jason gave me the code and DID NOT charge me for looking at it. Honesty and customer service is a big deal to me and they get 5 stars!!! I Hope I never need a new or rebuilt transmission but if I do, I am coming here!

Just had my first experience with Jason Randell's Transmission and was it was fantastic!! Dropped…read moremy vehicle off at 8a and by 10:15a they had diagnosed the issue. Unfortunately for me, mine was a "dealer only" type repair. When I came to pick up my car Jason himself came out and met me. He took the time to explain to me in detail why they couldn't make the repair and even waved the usual diagnostic charge. I will definitely be back when I have a "non-stealership" repair or service. Honest, prompt and knowledgeable!!

Everything went well. I really appreciate the detail to service. I did business with the Red Bank…read morelocation and Barry and also with the Hixson location and Allen.

The Maxi crew has done work for my family for years, we've had great work done by them. Very…read morefriendly and professional, and has gotten our vehicles serviced quickly. This crew don't let vehicles sit long at their shop.

I had been on a girl trip in Lookout Mountain and went to leave Sunday morning-my car wouldn't…read morestart. Ended up having to get it towed to the bottom of the mountain and goggled auto repair shops. Luckily I saw Certified Auto Repair and had it towed there. It was a small town on Sunday morning: everything was closed. I called the number wanting to leave a message about my car, but to my surprise the owner answered! Bryan was so sweet when i explained the situation and promised someone would be there by 8 am, even if it wasn't him. Note: he was speaking with while going through a family challenge and i truly appreciate him. Long story short, he called me in the morning and beat me to the shop! Him and his guys were able to jupm it and get it in the shop. It was a bad battery: they called O'Reilly and had it delivered, put in and me on the road with better directions than GPS, which saved me 1/2 an hour, all before 9:15 am!! The amazing thing: they didn't fleece me on the price, were super nice and very professional. How i wish he was in my town because he would absolutely be my mechanic. As a single woman, I cannot recommend him and the shop enough. I always felt safe, heard and respected

These folks are the most helpful and professional bunch of mechanics I've ever met. Plain and…read morehonest assessments of my auto problem are what they gave me. I had a nail on my rear driver tire while driving through the tri-state area so I found them online. The owner promptly addressed the issue with the help of his crew. The location of the puncture was close to the sidewall so it was somewhat tricky to patch...not too difficult but great teamwork was what I saw in these guys. The best part of my experience was when the owner sent me on my merry way without asking for a payment. What a Christian fellow! He knew we were on the road and I was with my family. It was close to Christmas and he exemplified the true Christmas spirit. More blessings to these guys.

I was visiting Chattanooga from out of state and while driving my car started making some noises in…read morethe engine compartment. I was extremely annoyed because I really dont know anyone in the area and dont know any mechanics. I looked at 5 mechanics and when I called 3 answered but no one could get me in until a couple days except Rivermont. It was my 2nd choice overall since it was out of the way from the hotel I was staying at, but I managed to limp the car over there with a combination of throttling and letting it coast. I let the guys know that I needed the car back ASAP and they had it ready at the end of the same day. Turns out it was a sensor or something like that causing knocking and hesitation. They diagnosed, got the part and fixed it all within 5 hours. I picked it up before rush hour and made it back to hotel and continued my stay in Chattanooga. I don't remember the guys name, but I think he was the owner of teh shop. He was 100% honest with me about what was wrong, he didnt try to upsell me crap I didnt need like other shops do where I live. Since I was from out of town he could have easily taken advantage of my situation and tried to overcharge or screw me, but he has integrity, honesty and respects people and their hard earned dollars. Not just a good mechanic , a good man. He just found out what was wrong and fixed it. I wish I could find an honest shop like this back where I live. I would have them do all maintenance on my vehicles and any repair. Hands down I would go here again, if you are looking for HONEST and TRUSTWORTHY mechanics this is your shop. Thanks guys for being kind to an out of towner and making it to where I could continue to enjoy Chattanooga with minimal interruption.

Tommy is truly the best in town! I don't know of anything he can't fix! Tommy and the guys are very…read morehonest and knowledgeable, and the pricing is spot on! They also guarantee their work ! I always enjoy going there. He usually has a lot of old vintage cars and it's pretty neat to see !

Amazing customer service! They were so nice and knowledgeable! I hate bringing my boyfriend's…read morevehicle to a mechanic because they always try and get something over on me but not here! Angels!!

Bavarian Auto had our Audi Q5 for over two years. During that time they repeatedly claimed they…read morecouldn't get parts, often didn't return phone calls, and went months saying they couldn't find anyone to reprogram the computer. When we finally got the vehicle back, the original issue was never fixed. They told us that because ownership changed during that time, they were only responsible for putting the car back together. The car was returned scratched, missing floor mats, with mismatched interior trim, stains on the headliner, and the windshield still leaking--the issue that likely caused the original problem was never diagnosed. Insurance paid them for the work, but the vehicle came back in worse condition than when it went in.