I was helped by a gentleman name abolo at least that's how I would sound it out. Anyways he is what I would consider 5 star service. The min he check my battery when I ask him to test other things he didn't hesitate and informed me on some unsafe things he saw under my hood. Employees like him is why I only go to AutoZone and he definitely deserves recognition. The man has integrity! Anyways thanks read more

Maybe they should wait on people waiting in line not the buddy system!!! Went the other day. Was next in line and here comes in a buddy and took him instead. I walked out! Disappointed !! read more

This is my go to spot for all automotive maintenance accessories! Been going here for over two Decades. Locations all over California. This location on South and Downey does not dissapoint. The staff has always been friendly with me, greeting me and asking how they can help me out. Truly professional on their part. You cant go wrong with Autozone. Autozone is the only place that will give you a lifetime warrant on all Brake pads, spark plugs and other specific items that pertains to vital kry components on your vehicle. You can also bring recycled oil to Autozone as a dump and go. I find this outstanding since alot of people change their oils and its good to know where to go, great for the environment! Overall, this location is in a good area. There are alot of Autozones in sketchy areas, but this particular one is away from sketchy areas. Clean and safe, next to a Walmart. Kudos to the staff. The guy this morning help me get a refund on an item I purchased. It was easy breezy!! No questions asked. Just have your receipt on hand. read more

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MANAGEMENT(Grey Polo T-shirts) at this location is poor representation of AutoZone. CUSTOMER SERVICE should be priority. Not your feelings! Especially when actions are coming from a MANAGER to a PAYING CUSTOMER. read more

Thank you Chris and Fidel for your honesty, patience and help. Keep doing what you're doing. I will recommend this location. Again, THANK YOU! read more

The workers here are very helpful. The worker showed me how to replace wiper blades and he was patient and instructive, like a good teacher! I recommend this store. read more

I came here to buy a new car battery. Bryant helped me install it. He was very kind, helpful and knowledgeable about their products. I really appreciate him for all the help. I highly recommend this place. Excellent customer service and will definitely come back here. read more

Auto Zone - Auto Parts & Supplies Near Me - Lakewood, California

I was having trouble with my car battery so decided to replace it and Noe was kind enough to help me install it in my car. Great customer service! Thank you! read more

I had to get my windshield wipers replaced and Jonathan was really helpful! He made sure that we was well taken care of.

Amazing! Michael Matura was super helpful! My car was having issues starting earlier in the day and I desperately needed a new battery. This was my first time having to install a battery on my own and I had no idea how to! Michael was more than willing to help and he also checked my starter and alternator as well! Definitely recommend service from here! read more

Great customer service at this location! When I walked in I went into the line. A few seconds later, a gentleman stated that they would be with us shortly. Come to find out it was the manager Raul. I was lucky enough to have him help me. He recommended a good choice for windshield wipers for my car and even took the time to put them on for me. Above & beyond service. Thanks Raul! read more

Worst experience I ever had in any Autozone. Juan Carlos manager was very disrespectful and could not help me with the parts, I'm looking for! read more

Michael was the best and had great customer service. Definitely helped me out I truly appreciate all his hardwork. I would definitely recommend this Autozone come check them out. They go above and beyond which is hard to see now a days. read more

Came here poor customer service! They put my battery in and I literally left the parking lot and my car turns off in the middle of the street! They put it in wrong and told me the guy that put it in has never done it before . Terrible experience there regional manager Sofia could have careless when I called to complain she said well the manager said they fixed the issue by putting the battery in correctly after the fact. That store is ran by a terrible corporate office which tickles down to the in store manager and employees. Very sad please get ur auto things else were very un safe and customer service is terrible! Save ur troubles! read more

Went to the Woodruff location and wow customer service has vanished! Went in to ask for/about a battery and told her the type and she just looked at me and said "ok" so I said I need a H6-AGM battery again and she said "ok" !?! I said I'm handicapped and can't carry it! I then asked if they still install them and she said "we're short staffed and can't do it" her whole demeanor was like I'm bothering her so I walked out ! Called another Autozone on South street, and asked if I buy a battery can you guys install. It and she said yes, so I went there to the one on South St. and Downey and the guy there said "we can only Install on vehicles that only require a 10 minute install and the computer says it will take 45 minutes to install mine so we can't do it"! And this guy had that attitude face too! So I had to buy the battery and take it to my mechanic which was right down the street and my mechanic installed it in minutes!! NOT 45!!! Took the core back and just saddened by the lack of service, lack of proper communication skills, lack of wanting to help other with your expertise! read more

I went to get a new battery for my Toyota , the store mange helped me to replace the old one with the new one. Really grateful! Highly recommended this store. read more

I had gone in a few weeks ago needing help with wiper blades for my car and Joel went out of his way to help me!!! I really appreciated his customer service and the fact that he really tried to help me out in putting them on and showing me!! Thank you Joel so much!!!! read more

Today I went to and let me say the manager was rude. Rude to customers and rude talking to me while another associate was helping me get the things I need. I didn't appreciate when she said "well what does the computer say" like okay I don't work here.? The employees were nice and helpful but the manager wasn't, maybe the manager needs to take notes from employees about customer service. read more

This Auto zone location is the best ! I came in 10 minutes before they were about to close to get a new battery and the Sales Manager Daisy was so helpful and changed my battery for me. She was patient with my tricky battery replacement and took her time to also educate me on the process. Thanks ! read more

My battery keeps dying on me and went here and asked for help to check the battery and possibly buy a new one. This guys seems like the manager told me that they are understaffed and can't send nobody to go out even the place is empty. I guess they don't want any business and chooses want they want to do. Bad service and didn't even show any empathy. All he can is "I can't"... read more

I bought a battery for $200+ and it messed up within a year took it back and auto zone replaced it but it was bunk and never worked when I took that one back they "couldn't find me in the system"so they refused to do anything even knowing it was theirs. make sure u get a paper receipt and hold on to it which is hard to do if you're homeless read more

Best in the business plus there is always a chance that you have some bonus points to get free stuff if you are in the system.

Came in today to get a new battery and Felipe was a tremendous help! Really great customer service and overall a great person! Thanks Felipe! read more

The place to go every time I need to get " auto cosmetics" for my cars but this time is special. My windshield blades needed replacement big time and I had Jessica help me from start , putting on the 1st pair, taking off and change to a new pair. In other words, she went above & beyond with courtesy and professionalism. Keep up the great work Jessica ! read more

Very pleasant purchase, great prices and a shout out to Booker for his excellent customer service.

To be actually honest I didn't really much like going to autozone but after my experience today with store member Steve P. Trust me I'll be back .my order got cancelled from another autozone bc for some reason they didn't have the item so I came here Steve was getting off his shift and still offered to fixed my battery he while having a great conversation, he taught me how to do it myself while installing it and he refused any type of tip or compensation and he said "I'm just trying to change the world" if this isn't a good worker/person I don't know what is. Best autozone I've been too. 15/10 experience. Steve needs a raise read more

I had to come get a battery replacement, service was excellent. They even installed it for me. So grateful.

Brandon provided great service. I told him I was pressed for time and really needed to get a few items and make this trip quick before it rained. Being that it was a slower time he actually accompanied me to every aisle and picked up heavier items as my wrist had been in a brace. The added bonus is that he listens. I need it adhesive remover for a strip the size of a pen I didn't think that the bigger $8 bottle was necessary as I rarely have to remove dealer stickers on my windshield. It took an extra minute but we found the right size bottle for what I needed saving me $5. read more

The worst place to go for anything. Tried buying oil stood in line for 5 minutes the cashier looked at me and helped someone else that just walked in. Never in my life have I had worst service. They need to retrain all the employees starting from management read more

Very helpful staff! Came in to buy a new battery for my Kia, after dealing with rude staff at my car dealership parts dept. The gentlemen working here were both very friendly and helped me immediately. Very happy with the customer service provided. Thanks guys! read more

My experience with this autozone location yesterday was really bad. I came in to get my battery tested and the personnel that was helping me had asked to have my car turned off in order to test my battery. I didn't want to turn my car off because I was afraid that the battery is dead and I will not be able to turn my car on. He did let me know that if my car would not start they would try to help me jump start my car. I went ahead and turned my car off in order to test the battery and as soon as I've tried to turn it on, it would not start. I asked to help jumpstart my car and he told me that he needs to ask his supervisor. After waiting for more than 5 minutes he came back to tell me that they can only jumpstart cars for customers. This is ridiculous because I was stuck trying to find anyone that can help me jumpstart my car. read more

I've been needing to exchange both of my front windshield wipers. I easily found the one's I've been looking for (Bosch Icon 24A and 20A) for my 2010 Toyota Camry. I asked if they do installations at the register and the guy said yes. He installed them right away and now my car is ready for the rain. I paid $55 for both whereas looking at online prices you can get it on Amazon for maybe $41 or Walmart for $48, but considering that they help install it I think it's worth the few extra bucks. I had a difficult time attempting to install my prior windshield wipers. read more

The manager is very uptight and very rude to all customers didn't want to grant a warranty to me and called corporate and they did and went back to the store and the same women manager was once again very rude will not go back to that store read more

Manager sucks. Lot of other stores around. Learn customer service and what it meant

The battery on the remote for my car was almost dead when I was in Lakewood Regional Hospital. Luckily just across the street was Auto Zone. I yelp them so I can call them if they have the battery I needed, but that location was not listed. Come to find out that location was Long Beach. Anyways I found the their number and called them. Luckily they have One battery left, so I went in and got it. I forgot his name (I think it's Brandon), but he was very helpful. I do appreciate people who have good attitude about their work.... read more

Friendly staff. Has everything stocked. The associate changed my car remote battery for me.

I usually go to another location in Long Beach but they were extremely busy. I walked into a new clean and organized store. It was semi busy but Brandon H was attentive and his willingness to help was impressive. I came in to test a battery and I was advised I was in need of a new battery. I had no idea they remove/install batteries but I left with more than I expected. read more

Had a great service experience at this autozone store. Went to get my check engine light read and Brandon, they employee provided great customer service helped me get the part I needed and even went buying and actually install the part that took less than 5 mins. I will definitely recommend this store to anyone. read more

I came in on 1/2/19 @ 1732 and was helps on Reg#2 and this is my third time at this location and although it is clean and organized on the surface it is COMPLETELY UNORGANIZED when it comes to a friendly atmosphere and ability to help your customers. When ive come here and have asked questions the guys act like they don't want to be at work, don't want to answer questions and when they do the answers are so vague its like dang "You still haven't answered the question." This is an auto parts store, whereas COMMUNICATION IS KEY! Management needs to send their team back to training on how to interact with customers, especially women. Be helpful, be understanding and definitely know your merchandise or something about the question pertaining to merchandise being purchased. Your team makes AUTO ZONE LOOK HORRIBLE. I'm not sure of the gentleman's name whom waited on me but both guys at the registers were EXTREMELY unfriendly and acted like the customers were bothering them by being there. Corporate take a look at YOUR REPRESENTATIVES! I WILL NOT BE BACK TO THIS LOCATION. read more

horrible service!!! a bunch of arrogant men not willing to help a woman!!!! especially anthony with the stupid toddler beanie on !! he was rude ...helped customer who came in after the ones already in line??? talked trash about auto zone/management for not "granting" his transfer request while customers were waiting to be serviced!!!very very unprofessional! it doesnt take a rocket sciscientist to k ow i would never recommend this location .......thumbs down read more