Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

Great service by Dani. Came up and approached me while I was looking for something. Took the time…read moreto get me the correct product.

Pretty nice people. Helped us get put battery checked when it died on the road. Very good resource…read moreto have.

Been a customer for yrs. On Pulaski ave. Then on diversey. Now on Knox St. you can't go wrong…read morethere the price is right. Big plus is they have a mechanic there so it's a one stop shop. Thank you sam

the best people you can deal with. we where in a vacation in Chicago and the car brook down on us,…read morewe went there to buy a part for our car, they went far and beyond to help. thank you mr freddy and his team. you are the best

After reading the raving reviews, I knew I had to go to Julio to get a new battery for my toyota…read morehighlander. I went in and he had a brand new battery for an incredible price right there in the shop:) I was in and out in a matter of minutes, it couldn't have been more easy! Thanks again!

one of the best car part shops around , good parts for a great prices to be honest. Julio is honest…read moreand puts customers and his reputation over profit. very respectful and kind.

Seriously, no words can describe how awesome they were. Especially Joel…read more They handled my battery purchase and installation with courtesy and professionalism. Highly, highly recommended.

Excellent Customer service, clean store, supportive staff. Definitely making this my localread more

Today, I went in to replace a headlamp bulb. The tiny young lady who greeted me (bubbly with nice…read morepainted nails), I foolishly assumed knew nothing about mechanics. I learned a good lesson...Abby was wonderful! She examined my car to make sure she got the right bulb..and then actually popped it in ( my eyesight isn't very good in the evening anymore...). Thank you, Abby!!!

I had the pleasure of working with Vanessa yesterday evening. She went out of her way to help…read moremyself and several other customers at the same time with nothing but positivity and professionalism. She helped troubleshoot some difficult issues with my car battery as well. I cannot say enough how positive my experience was with Vanessa!

Adrian from Pep Boys was extremely professional and efficient handling my car that was towed on a…read morefreezing day. Via text and phone calls he handled the evaluation and progress of my car which needed a new battery, alternator, and belt. He also offered to help me with the bill with a special $50 off coupon during their special period. Overall price was reasonable for the timing and turnover. Felix also helped out greatly with checking me out promptly. Hope I don't need them again, but if I do, I will be back at this Pep Boys location!

1 star -- Avoid this shop if your time is valuable…read more I scheduled a 1:00 PM appointment for a wheel alignment after replacing suspension components. I arrived 5-10 minutes early, checked in, and left my keys. The person at the front desk told me the service would take approximately 1.5-2 hours. I left the car and went shopping nearby to pass the time. After about 1.5 hours, I received a call from the shop. I thought they were calling to let me know the car was finished, but instead I was told they hadn't even started working on it and needed another 1.5-2 hours. The explanation was that they had a pickup truck that needed to use the only alignment lift because it was too heavy for their other lifts. Since my vehicle needed an alignment, they couldn't use the other lifts for my car. The frustrating part is that when I arrived for my scheduled appointment at 1:00 PM, the alignment lift was empty. Instead of taking my vehicle for its scheduled alignment, they chose to put the pickup on the alignment lift, knowing that this would prevent them from servicing my car. If I'm not mistaken, the truck was a regular F-150, around 6,000 lbs. If their other lifts couldn't handle it, that's understandable -- but the way they handled the situation was not. They should have considered the scheduled appointments before occupying the only lift required for my service. The biggest problem was the lack of communication and complete disregard for my time. Nobody informed me that my appointment would be delayed. I had to wait 1.5 hours just to find out that they hadn't even started. Big shout-out to Midas, which took care of my car the next day, completed the alignment in less than an hour, charged the same price, and provided a 3-year warranty instead of Pep Boys' 1-year warranty. I won't be returning to Pep Boys. If your time is valuable, I recommend taking your business elsewhere.

Very kind staff, looked up parts needed easily. Also let me borrow a tool to help install. I've…read morebeen here a few times now and will continue to come back

Great local business. Was in and out in 5 minutes with the best / most bang for your buck…read morewindshield wipers. Other places have I've been have lower quality windshield wipers that cost more. Good helpful service.

This location is always helpful. As a woman with car troubles, they have helped me time and time…read moreagain, without making me feel uncomfortable. I just recently needed a battery replaced, an employee tested my previous battery, and installed the new one for me. Jonathan was very helpful and deserves recognition.

I needed a replacement part for my car. Ed was very kind and helped me get everything I needed done…read morequickly. They didn't have the part in stock but ordered it for me. Overall a nice experience!!

I attempted to return a new unused battery at the 15 day mark. Return policy said 45 days. Turns…read moreout a battery is considered part of the electrical part and they refused to take it back. How the hell was I to know that. I did not get that explanation. They have a return window of 45 days. What a horrible surprise. I've purchased a battery every year. As a loyal customer I feel jilted, unappreciated and furious. They didn't even attempt to check the battery charge to confirm it was unused. Now I'm out almost $300 because of this bogus policy. Infuriating.

After what I assumed was my battery crapping out on me I immediately came here to get it checked…read moreand replaced. Nick was able to confirm it was in fact a dead battery and replaced it for us. He took his time to clean the corrosion from the old battery and even sprayed protectant to help deter more corrosion. Once the battery was replaced he retested my alternator to make sure it was charging properly and that ut didn't need to be replaced as well. He was friendly and answered my many questions. Thanks Nick! This Advanced Auto Parts will definitely be my go to in the future!