I've been going to auto tek for the last eight years. I had two transmissions done two engine…read morerepairs and host of mechanical problems fixed , the service is outstanding never had issues with repairs The customer service was excellent. This guy named Jay explain everything in detail made me understood everything that was going on with my car. His expertise was comforting and the pricing for repairs are the best in Antioch after thorough research

I've already given these guys a five star review in the past…read more I've had auto tek do over 10 repairs over the last 10 or so years. Jay and his team are phenomenal. I've come to really trust these guys. I can tell you with a lot of experience from them that they don't rip you off. They do great work. Most recently, my car had smoke coming from the engine and exhaust and instead of charging me for an expensive part from the dealership, they found the bolt that I needed from inside their shop and save me money from having to buy the entire package. They've done stuff like that quite a few times, keeping my cost low. They once had to replace my turbo and BMW was going to charge me $9700 to do it. They found a used turbo, put a three year warranty on the part and charged me $2,900. That was close to $1000 cheaper than the next cheapest guy in Antioch.

I took my Toyota Sequoia 2008 at my scheduled appointment at 12:30 for a master switch recall. All…read moreswitches were malfunctioning and loose. I waited over two hours and found my master switch control just as loose as it was when I brought it in. The intake guy said nothing to me! I discovered it before leaving the dealership and went back inside to inform Kevin. He simply said "that is not part of the recall and not his problem. I need a new switch then. I am busy about to go on lunch !" and sent me off to the parts store. The part would be a whooping $641.13 no labor included and would have to be ordered! Researching the part via Toyota website is half the price! I am shocked the intake guy Kevin and the technician Heriberto Vasquez were lying about having repaired it when nothing was done to the switch. Why? Because it's a recall item and to no cost to the customer. So, they simply pretend to fix the part but do nothing to it. In other words, there is no commission to be made, so let's just pretend to fix it? Do not bring your car to service there! They will lie and cheat you.

Richard helped us and he was very friendly. He gave me a great deal on my car and I'm very…read moresatisfied. Thank you. Great customer service

Brought my Honda in for a warranty repair. Bunna made everything easy! A frictionless experience!…read moreFriendly and explained everything well. Communication was excellent. The best experience I've had with a service advisor anywhere! If you need service, Bunna will take care of you! Cheers - Eric

I told the General Manager in June that I would not post to social media regarding a very very…read moredisappointing experience with His Dealership . He asked me if I would please give them another chance and bring BOTH our Hondas for service . Yesterday after a 200 oil and tire rotation they tried to charge my wife 200 more dollars to install 2 basic air filters. My wife was able to bring them back reality but this is the end . No respect for our time, money and effort to forgive and forget. There are plenty of places that are happy to treat us fairly and with some semblance of decency. .! Epic Fail

Fast Eddie's can repair any car or truck with speed, at the best price. The staff is knowledgeable,…read morepersonable, and professional. This is the only shop I allow to work on my 1989 Nissan pickup.

We had our F-150 inspected because it had a horrible odor, and the team took the time to thoroughly…read morecheck it out. Since they couldn't find anything mechanically wrong, they didn't charge us for the diagnostic and instead honestly recommended getting the truck professionally detailed before taking it to the dealership if the smell persisted. We followed their advice, and the odor is completely gone! We really appreciate their honesty, professionalism, and generosity. It's refreshing to find an auto shop that puts customers first instead of recommending unnecessary repairs. Highly recommend!

Bought a new truck from here 10 days ago and has an incredible experience. Had been looking at a…read morecertain vehicle for 2 weeks. Met my salesman Pouria who was easy to talk to and wasn't pushy or ask for my number. I told him I would be back. When I came back I went to him and told him I wanted a test drive. We test drove 2 different vehicles with no pressure. Came back a couple days later and purchased due to the friendly staff and no pressure. Pouria is awesome and works hard to provide excellent customer service. I would trust him again and recommend him. Moe the manager was very helpful and upfront with stuff and was awesome. Gino in finance helped us get many rebates that we qualified for and was also easy to work with. Service department here is outstanding. Luke the service advisor is the best I have ever worked with and he's him regularly. Gina the cashier is always friendly and outgoing. The overall experience here was outstanding 5 stars. We will be buying from here again and continue to get service here as well. Way better than when it was winter.

I was actually looking forward to giving Delta Chevrolet a chance after they took over from Winter…read moreChevrolet. Unfortunately, my experience left me feeling like the name on the building changed, but the customer service didn't. My history with Winter Chevrolet wasn't great. It was bad enough that they eventually bought back one of my vehicles after it turned out to be a lemon. So I went into Delta Chevrolet hoping things would be different. I brought my 2026 Yukon in for a steering concern. My advisor made it sound like the vehicle had been worked on all day and then told me they needed to keep it overnight because they didn't have enough time to finish. The problem is that wasn't what actually happened. After reviewing the timeline, it became clear the vehicle didn't even make it into the shop rack until around 3:00 p.m. So it wasn't a case of them working on it all day--it sat for most of the day before anyone started on it. Mind you a made an appointment days well in advance to not have them over booked. I dropped it off at 0800. To make matters worse, I was verbally told they attempted the alignment multiple times and that a steering angle sensor was the issue. Yet none of that appeared anywhere on my repair order. If that's truly the diagnosis, document it. If it isn't, don't tell customers that's the problem. Accurate communication matters, especially when you're asking someone to leave a nearly new vehicle overnight. What disappointed me most wasn't that repairs can take time--I understand that. It was feeling like I wasn't being given an honest explanation about what actually happened. A little transparency goes a long way. I genuinely wanted Delta Chevrolet to be different from Winter Chevrolet. Based on this experience, I left feeling like the apple didn't fall very far from the Winter Chevrolet terrible customer service tree. To note: Lehmer's is my usual dealer for issues and repairs but due to my lack of common sense I opted to go somewhere closer since this was under new ownership. Doh!

I've been coming here for at least 6 years for oil changes and tire service. Their service has…read moredeclined drastically. Every time I get service, I have to come back for them to fix something they didn't do correctly. I would also price check any quote from them.

Moon and the whole staff treated me with the utmost care, respect and urgency!…read more I was desperate to get my alignment done this Christmas Eve, and after calling over 40 business's in the way bay to see if I could get the work done, they came through exceptionally! Great price, detailed service, and solid staff; I will be back again!

I've been with out a car since November due to an accident and not finding the car I want. Been…read morelooking and looking until I found this gem. Called the dealership was connected to Richard Garcia sales man. I set up a time to look at this vehicle not only was he super friendly but he informed me the jeep was at the sister store in Tracy he hand delivered it for me. I fell in love with this car and Richard was able to make it work in my price range. Honestly I'm use to spending 10 hrs at a dealership. They picked a great financing company with putting minimal hits on my credit which was important to me. The whole process was awesome and quick. Because I work close to the dealership Richard picked up my car and had it detailed for me. Had a slight problem with the lift gate but they got it fixed right away. Highly impressed with everyone here!! Go see Richard Garcia for your next car!! Hopefully this jeep is my forever jeep but if I need another vehicle I will be coming back!! Thank you everyone!!

Very disappointing experience, especially since we purchased our vehicle here…read more We brought our vehicle here Saturday morning because it was experiencing dangerous hesitation/lagging when accelerating, particularly when merging into traffic. We chose this dealership because we purchased the vehicle here and trusted them to handle the issue properly. We were told the catalytic converter was the problem and that Ford would cover the repair at no cost to us. We were told the vehicle would be ready Wednesday and dropped off Thursday morning. The communication throughout the repair was extremely poor. We repeatedly had to call for updates because the dealership was not contacting us when they said they would. We also learned that an additional part had been replaced without our knowledge or authorization. That repair was covered under our extended warranty with a $100 deductible, but we were never contacted before the work was performed or given the opportunity to approve the charge/ know what was going on. When my bf questioned the $100 charge over the phone, Eric told him, "At least it was $100 and not $300." The amount was never the issue. The issue was that the work was performed without our authorization. Instead of acknowledging the lack of communication, we were made to feel like we should be grateful the unauthorized charge wasn't higher. Then Thursday came, and the vehicle had not been delivered because the drop-off had apparently never been scheduled on their end. My bf had to leave work early to deal with the situation. We were also concerned about whether the original acceleration problem had actually been resolved and whether the vehicle had been properly road-tested. Today, Chris, the manager who had been out yesterday, called my bf. Unfortunately, the conversation was just as disappointing. My bf explained that the issue was communication and authorization, not whether the additional part was covered under warranty. Instead of acknowledging the communication failure, Chris focused on the fact that the part was covered. He also stated that there had been no calls for updates and that things were not scheduled because they were "too busy." The only resolution Chris offered was to remove the newly installed part and put the OLD FAULTY PART BACK ON THE VEHICLE. That completely missed the point. We were not asking them to undo a necessary repair, we were asking why the repair was performed without our knowledge or authorization in the first place. What was most disappointing was the repeated lack of accountability and the rude way our concerns were handled. We were repeatedly treated as though we were the problem when we were simply asking the dealership to take responsibility for mistakes and communication failures on their end. A simple apology and acknowledgment would have gone a long way. We ultimately paid the $100 deductible to get our vehicle back. We expected much better from the dealership where we purchased our vehicle. The lack of communication, unauthorized repair, failure to properly schedule the promised delivery, and the way management handled our concerns completely destroyed our trust. We will not be returning here for service or purchasing our next vehicle from this dealership. We will be taking our business elsewhere.

Younger staff here but friendly and appear to know what they are doing. Had two oil changes here a…read moremonth plus back so probably legit. Grounds have several offerings, from food to haircuts, shop fo chatchies. Even a viewing window in the car wash for the kiddies with a play area.

Efficient, nice service workers and a free car wash next store with an oil change! They even helped…read moreme program some aspects of my car.