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    Auto Towing

    3.2 (42 reviews)
    Open Open 24 hours

    Services - Auto Towing

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    Winch-out service

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    My car was stuck in mud early in the morning. While I give Auto Towing credit for responding to the call fast, I feel like the company is a scam. The tow driver charged me 700$ for using a winch to pull my truck out of mud onto the street (15-20ft). I did not need any towing, just getting the car out of the mud. Average costs for winch services are 50$-250$ (Google). The driver was trying to scare me into buying his services, mentioning warnings such as there is no other tow drivers available anywhere in the city for at least 6 hours, telling me my car was unusable and needs to be towed (i declined, it drove fine right after), and that my truck has received damage from the mud. I got my truck inspected today, no damage. I had no choice but to pay the 700$ to get home. I have contacted the company attempting to see a detailed report of why I was charged 700$ / some cash compensation and have not received a response yet. After looking at other reviews, it seems like my issue will not be resolved and that my suspicions of a scam were correct. Regardless, I will update my review if the company attempts to resolve this issue.

    My van needed a tow to to have mechanical work done. The dispatcher was very kind and helpful when I had to cancel a tow truck on the way. The repair shop had no space to except the van until the next morning. The next morning the tow driver was fast friendly and efficient. He also did a great job backing the van into a tight space while navigating a busy city street. Turned out the shop could not fix the van which had a computer problem and I needed a second tow to the dealer. Same great service the second tow and the dispatcher gave me a great discount for much longer distance. That was very much appreciated during a very frustrating event. I definitely recommend using their services!

    The truck that caused it all.

    One of their drivers backed into my car. Lied to Kay about his insurance and the company is playing cat/mouse whether he's on their insurance or has his own. Literally blowing this off. Do not support tow truck companies that wreck stuff then try to skirt responsibility. Terrible....

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    4 years ago

    Helpful 10
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    2 years ago

    Helpful 0
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    3 years ago

    Helpful 9
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    4 years ago

    Helpful 12
    Thanks 3
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    Photo of Kay M.
    157
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    3 years ago

    Helpful 10
    Thanks 3
    Love this 2
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    Photo of David A.
    62
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    5 years ago

    Helpful 6
    Thanks 0
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    3 years ago

    Helpful 6
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    5 years ago

    Helpful 0
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    6 years ago

    Helpful 5
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    4 years ago

    Helpful 0
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    4 years ago

    Helpful 7
    Thanks 0
    Love this 1
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    3 years ago

    Helpful 3
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    4 years ago

    Helpful 0
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    Photo of K V.
    0
    3
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    4 years ago

    Helpful 5
    Thanks 1
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    7 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Helpful 7
    Thanks 0
    Love this 2
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    7 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Helpful 1
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    6 years ago

    Helpful 0
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    3 years ago

    Juan was great and efficient. Thank you so much for the help. He deserves a hefty raise. Great service

    Helpful 0
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    5 years ago

    Helpful 5
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    Love this 1
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    4 years ago

    Helpful 1
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    3 years ago

    Helpful 0
    Thanks 1
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    Photo of Ben C.
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    4 years ago

    Daniel helped me out when 4 tow truck services couldn't help me out. Thank you to this KIND soul!!!!!!

    Helpful 0
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    Oh no 1
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    11
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    5 years ago

    Helpful 1
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    Photo of Rod L.
    54
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    5 years ago

    Helpful 0
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    5 years ago

    Helpful 0
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    4 years ago

    Helpful 3
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    6 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Thank you for the 5-star review, Mahru! We were happy to be of help.

    Helpful 1
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    5 years ago

    Helpful 3
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    7 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Helpful 2
    Thanks 0
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    Photo of Eric M.
    80
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    3

    7 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Helpful 0
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    5 years ago

    Helpful 0
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    4 years ago

    Great service! Super fast, I got my battery jumped in under 20 min! Driver was super friendly and found our location right away! Yassss

    Helpful 0
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    6 years ago

    Business owner information

    Photo of Jose B.

    Jose B.

    Please see response to the same review on Google.

    Helpful 1
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    6 years ago

    Helpful 3
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    7 years ago

    Excellent service I was in the sand these guys came out and got me out ASAP no complaints

    Business owner information

    Photo of Jose B.

    Jose B.

    Thanks for the feedback, Dai! So glad we could be of service!

    Helpful 0
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    6 years ago

    Helpful 0
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    7 years ago

    They were polite, fast and friendly. Put my tire on in under 5 min. Had helpful advice. Thanks guys.

    Helpful 0
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    7 years ago

    These guys are awesome!!! Extremely helpful, reliable, and will go the extra mile for you. Highly recommended!!!

    Business owner information

    Photo of Jose B.

    Jose B.

    Helpful 0
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    Page 1 of 2

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    Review Highlights - Auto Towing

    Juan came to pick me up within 30 minutes from my original call, and it was only $100 from near Dolores Park to SF Toyota on Geary.

    Mentioned in 5 reviews

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    On The Go Roadside Assistance

    (92 reviews)

    West San Jose

    I am so happy I found On the Go Roadside! Our car battery died and I couldn't start the car and…read moredrive it somewhere to get a new battery, On the Go was easy to schedule with, they had 2 battery options for me and their labor cost was more reasonable than another company I called. They came in 30 min and replaced the battery in 15 minutes. I would recommend this company.

    Initially called for road side assistance through USAA. This company picked up the call for…read moreservice(battery jump). Jose the tec who arrived was very professional. He completed his assigned service and we parted ways. Prior to departing he gave me a card from the business offering $25 discount towards next service. I drove less than a block to a gas station to get and the car died again. I called the number on the card and advised a gentleman that I just saw Jose 2 minutes prior. I asked if he could come to the gas station. I was informed that Jose was already dispatched to another call and I would have to pay $100 to be serviced. I was stuck and needed the service. Jose, called shortly after and said he would be there in 1 min. Upon arrival Jose advise me using the facility at the first service stop when he was dispatched he was then dispatched to me for a second service. Jose great, company sucks. No f:)&s given. Another one of those we are making money road side assistance. $$$$$ driven . Weak San Jose company. Reporting the incident to USAA for discontinued service.

    Auto Towing - towing - Updated May 2026

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