I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more

After service was requested, showed up in 15 minutes. Got my car started in less that's 5 minutes…read more Efficient, quick, easy. Would recommend

Daniel was quick to respond and very communicative about his ETA. Great service and competitive…read morepricing. I enjoyed our conversation while he helped diagnose the issue. Would recommend his service to anyone in need. 12/10 stars

3:00am... you're playing music without the engine on, then bam... battery dead. You're stressing,…read morelooking up roadside assistance, but no one is answering. Finally you find CNA Roadside . You're worried you're gonna get scammed, but instead you get the most polite, prompt, and prepared gentleman ever. Expensive? No, I paid $65 for a jump. I'm thankful that he even took the time to make the trip to San Francisco. Thank you again dawg!

I had a flat tire this morning on my way to work. I contacted CNA Roadside and they returned my…read morecall within minutes! Luis was very friendly and professional. He went above and beyond from fixing the flat tire to checking and inflating the rest of the tires as they had low pressure as well. 10/10 would recommend!

Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

Honest, Integrity and a Company I would definitely recommend and have use many times.read more

Carlos came to our rescue when my husband and I's car tire stopped working in the middle of a busy…read moreintersection late at night. He was super fast, towed us in lightning speed and kind and helped us fix our car the same night and worked till midnight. He went above and beyond to get the car parts needed and charged a fair price. I highly recommend him because he's dependable and knowledgeable.

I was stuck on the highway with a flat tire. AAA said there were no tow services within the area…read more Got on YELP called Golden State Towing and they showed up within 15 minutes!!! The area was dangerous so I had to drive off to the next exit. Golden Gate changed the flat within 10 minutes and we were on our way!!!Definitely would recommend them!

Don't use these guys, I needed a tow for my Jeep, when they were were unloading it, they rolled it…read moreinto a building at the dealership causing $5k in damage to my Jeep and and and unknown amount too the building. They refused to give their insurance information to me or the Jeep dealer, but insisted I pay them, which I did. They are ignoring my insurance companies efforts to collect what they owe them for the damage they caused as well as my $500 deductible. I was without my Jeep for 4 weeeks while parts were ordered and the damages were repaired and so far I am out my $500 too. Very untrustworthy and dishonorable company.

It's 340 pm in SF, raining hard and my car decides to stall about a quarter mile from the bay…read morebridge. I limp it over to the shoulder and started looking for tow drivers. Jay at On Call Tow got back to me immediately and in about 35 mins my car was on his truck and I was sitting in the front seat. Jay was calm, polite, professional, punctual and SAFE. Jay got my car to the service department in the east bay right on time. Due to Jays prompt response and pick up, I was out of danger and had the situation handled within an hour and a half. From stalled on the freeway to car being at the service shop and me being home in 90 mins??! Unheard of right?? I'm definitely saving Jays number for future needs and I HIGHLY RECOMMEND this company to you if you're in need. (Also very fair pricing) Thanks again Jay

Jarrell is amazing! From my initial phone call I knew I was in good hands. He was very friendly,…read moreprofessional and ready to take care of the car. He arrived as quickly as he could and gave ETA while enroute.. My car was involved in a hit & run and it also damaged other cars. He was very respectful to and for all parties involved. He is worth every penny he charges.

Danny from Electron helped us get our car jumped last night. He was fast, professional, courteous,…read moreand knowledgeable. And on top of all of that, his price was significantly better than the other towing company I had called initially ... and Electron arrived in 15 minutes -- while the other company I had called was asking me to wait over an hour and a half. I would seriously recommend Electron and Danny for any automotive assistance needs you have in the Bay Area.

They were responsive and helpful. Good communication. Hope I don't need them again, but if I do, I…read morewould!

Unscrupulous and untrustworthy. Do not use. On October 19, 2023, their driver hit my car and…read moredamaged my passenger mirror. The driver unfortunately did not speak much English, and he wouldn't provide license information, insurance, etc. He said I should just bring the car to their shop and they would fix it. However, my car is a luxury vehicle and has electronics and a camera in the mirror, so could not be fixed by a third party. I contacted their operator, and that person kept telling me they were telling their owner. She finally gave me the owner's phone number, and I spoke with him, and he kept saying the payment was on the way. However, today is March 19 - exactly 5 months later - and they have not paid. David, you still have a chance to make good on your promise.

The fastest response time through AAA. I was ready to wait the alotted time for them to arrive, to…read morefind out they are here in the next 10 minutes. Helped me no problem and I was towed to my destination without issues. Hoping the rates are fair and I dont have AAA I would Call them for towing for rapid response (assuming their que isn't backed up).

We used SF Battery Jump Start & Fuel Up Services at 222 Columbus Ave and had an excellent…read moreexperience. Hector arrived in under 30 minutes and had our car jump-started in less than 5. He was kind, professional, and incredibly efficient. Exactly what you want when you're stuck and stressed. Highly recommend!

Foggy, cold and dark with a dead battery. Not fun, but Hector replied quickly via text, answered my…read morequestions, helped me figure out how to get into the car, and when it was confirmed my battery was the issue, he was at our car in less than 30 minutes. 10 minutes after that our car was on the road. Awesome service, great attitude, and a total professional. Highly recommended!