I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I had to go to the Mazda Dealer for a reprogramming of my key fobs, and just happened to choose…read morethis one due to it being close to me. However I have to say the service team: specifically Victor and Perry (Service Mgr) were great throughout it all. I will say at first I was a bit annoyed because I had an appt scheduled one day and the people on the phone told me incorrect information when making my appt. so I wasted my time to go out there in the middle of my workday for no reason. Only to get there and then tell me I couldn't have it re-programmed. Where some places would've probably just programmed and may have left you stuck. As Mazda vehicles require 2 "good keys" to reprogram, and one the process is started it deems your vehicle immobile if it doesn't pair. Victor and Perry took the time to explain to me the chances of the other key not programming and all my various options and costs associated with it, so I could make the best decision for myself on what I wanted to do. Victor and Perry kept me updated throughout the whole process, and thankfully it all worked out. What I appreciated besides the communication with Perry and Victor is the fact that they took the time to explain in lamens terms the whole scenario and possible consequences of them doing the programming. I know some places definitely would've just gone ahead and if it didn't work, forced you to buy the Mazda mfctr key through them which is like $300. I also chatted with some of the sales guys while there, and they weren't pushy just talked about the feature of my car versus some of the other models. I would definitely recommend them and will be back for servicing or if I choose to upgrade my car. Thanks for making what could've been a nightmare of a process, a great experience Victor and Perry!

We had a GREAT experience at Town North Mazda! After visiting multiple dealerships during our car…read moresearch, this was by far one of the smoothest and most professional experiences we had. Ash Galoyan and Zack Alia was incredibly patient, honest, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, kept communication open throughout the process, and worked hard to help us get a deal we felt good about. The finance team were also great to work with and made everything straightforward and transparent. We purchased a 2026 Mazda CX-5 Premium Plus AWD and really like it so much already! The vehicle was spotless, the process was efficient, and the entire team treated us with kindness and respect from start to finish. If you're looking for a dealership that values customer service and professionalism without the typical high-pressure tactics, we definitely recommend Town North Mazda. Worth the drive from Louisiana for us! Thank y'all again for such a great experience!

Purchasing a vehicle here was effortless. Dare I say perfect!…read more Steven was professional and most importantly no haggling. The price was as advertised on CarGurus.com. As a matter of special note the location was voted number 1 best in 2022 by Car Gurus. See photo attached. Steven believes in No Hassle. Steven honored the Online price which if you have shopped vehicles online there are times when the price may be only a coy to get you in the car dealership. Sadly, that's just being honest based on my experience with online car sales. Steven took us on a tour of his special housed high-end cars, a stylish Bentley, several Lexus suvs, Toyota Tundra $80k, beautifully well maintained cars. Service was remarkable. Certain that if you have a car need, this auto dealership can meet your need. I highly recommend visiting.

I once left a bad review but I now want to retract my statement because that was unfair to Moe and…read morethe amazing team that works for VMax. They are a great team that will sell you an amazing and well-maintained car! Not only that, but you can assure that any issues that they will occur when you have the vehicle the team there will take care of, I have been scammed and had very bad experiences with car dealerships all the way up until this point, but I can say this team here at VMax is unmatched and I will be sending referrals to them! I hope you guys see this thank you so much I love my newly crammed gmc!!!

Visited Vmax Cars this past weekend in search of a car for my daughter. The experience was…read morecompletely hassle free. I did not feel as I was being pressured. I stated what I wanted and what I was willing to pay. Staff presented me with two options to choose from. My paperwork was sent to the bank. I spoke with the loan officer at the bank and the process took about 20 minutes. I returned to the dealership and brought the title for the vehicle I was trading in. I was at the dealership for approximately 20 minutes. The service was good and the process was easy.

Darvette and her teammates provided great customer service…read more She is positive, knowledgeable, and action oriented

I hate this place…read more The employees don't care about you or your time, the energy is low, the help is nearly non-existent. You'll wait for 45 min and the staff leaves the room and you have no idea why the desks are empty or where you are in line. No one greets you, no one seems to care why you came. And if you try calling, the agent will literally give you an attitude. Idk what's happening with Hertz because the people seem lifeless and so miserable. I'd rather watch paint dry. If you have another option, go there and avoid Hertz at Richardson, Texas. Oh! And make sure you take LOTS pictures of the car after returning it, they tried charging me $1,000 for "physical damage," the photos they used to accuse me literally showed debris, not even a dent. Terrible service

Maya and her team are AMAZING! They will work with you, make…read moresure you have a great experience and will go above and beyond to make sure you're happy!!!! Don't forget to ask them to help you with your auto insurance, even if you have a policy, they will help you look for a better deal.

Sam and the staff went above and beyond to make my wife and I happy with our purchase. We love our…read morenew 2016 Toyota Yaris. The only problem was it looked like a couple of the tires We're going to need replaced soon. When I brought this up to Sam, he made sure that new tires are on it at no charge to us before we finalized our purchase. They also took care of all registration paperwork and sent us the license plates in the mail. They also gave us free two years maintenance and oil change. One of the best experiences I've had getting a used car from a dealer.

When I first arrived at the dealership in October, Kevin W. greeted me and initially offered to…read morehelp. After I asked a few basic questions, he became noticeably irritated and redirected me to someone else. He told me that his colleague Marrick--who I had not yet met--was the "test driver," which I later learned wasn't accurate, as Marrick is actually a salesperson. The interaction felt dismissive, and I brought my concern to the manager. A review should reflect the entire experience, both good and bad, and this part of the visit was disappointing. Kevin's attitude and impatience cost him a sale. On the other hand, Marrick was excellent. He was patient, not pushy, and genuinely helpful. I would have rated the visit a 3 based on the initial interaction, but Marrick completely turned the experience around and ultimately earned the dealership a full-payment sale. My review reflects what I truly believe: it's not the company itself--it's the people representing the company who can make or break the customer experience. In this situation it was Marrick because I could have purchased a Mercedes for less than what I purchased the Camry for. I picked up my new wheels on November 14, 2025. Marrick is the best if you want a great sale experience. S. Jones

Bought a used car recently from them. These are snake oil salesmen. Especially some dude named…read moreJacob if I remember his name correctly. He is/was the manger or whatever. Kept interrupting my wife when we were trying to ask questions. Extremely arrogant too and told us he's a pro at this because he grew up in the car industry. Cool story bro but no one cares. The customer DOES care about how you talk to them and treat them. They will finesse every dime out of you and charge you for THEIR expenses which is ridiculous so do not fall for it. Pro tip: do NOT under any circumstance tell them how much of a monthly payment you would be ok with. This is a tactic dealerships use to squeeze every dollar out of you without negotiating the price. Last thing: they told me they would take an outside lender for a loan, but when we were trying to buy, Jacob the douche told me that they don't and only use their bank of choice or whatever. STAY AWAY. you'll thank me later

This was my first experience buying a car through Enterprise and it was the smoothest experience I…read moreever had buying a new vehicle. Farzana Karim was the best she took her time and explain everything and didnt pressure us on upgrades.

Hassle free and didn't get pressured into buying warranty I didn't necessarily need. Thank you…read moreFarzana for your trust and making this a great experience.

I reached out to All Star Auto Clinic after receiving a list of recommended repairs from the Mazda…read moredealership, one of which was going to cost almost $2k. They quickly responded to my inquiry and got me scheduled to come in. The team did their own diagnosis of the car and instead of just agreeing with Mazda, they said they didn't even believe the $2k repair was even necessary at that time. They found a couple additional small items that they recommended I fix, but were never pushy or trying to sell me on anything. From the time I reached out and throughout the process the team communicated well. They handled all the other recommended repairs same day for significantly less than the dealership wanted to charge. These guys are honest and well priced and I highly recommend them for any car work you need done.

I just got a sensor and battery replaced at All Star in my 2015 Ford Escape. Originally I got a…read morediagnosis at the ford dealer but decided to shop around a bit after getting their quote. Both of those services at All Star were done for cheaper than ford quoted the sensor replacement. The team was easy to communicate with, gave me updates on when the parts were coming and when the car would be ready. You can tell why they have such a good rating, I will be back the next time my car has an issue!