BEFORE YOU BUY FROM AUTO SOURCE OF TEXAS, PLEASE READ THIS…read more I wish someone had warned me before I purchased my truck here. I bought a 2015 Ram 3500 after being told it was "one owner," "road ready," in excellent condition, and had received a "fine tooth inspection by certified technicians." Based on those representations, I wired $39,513.20 in full before taking possession. What happened afterward has been a nightmare. An independent diesel inspection identified extensive mechanical and safety-related problems and characterized the truck as a "high-risk purchase," with necessary repairs potentially approaching or exceeding $20,000. When I asked Auto Source of Texas for the inspection documentation supporting the "fine tooth inspection" I had been told about, they would not provide it. The paperwork raised even more concerns. Despite paying in full by wire transfer, my documents showed an "UNPAID BALANCE" of $38,111.36 and referenced a "Primary Loan." A later receipt contained a loan ID, account number and an ACH payment even though I never applied for dealership financing and did not make an ACH payment. As I investigated further, I discovered additional serious discrepancies involving the vehicle's title history, VIN information, prior ownership and mileage. I have since filed a federal lawsuit regarding this transaction, where these allegations and the supporting documentation can be addressed through the legal process. I'm sharing my experience for one reason: I don't want another buyer to go through this. If you're considering purchasing here, just don't .... Or at least please protect yourself. Get your own independent mechanical inspection. Pull your own title and vehicle-history records. Verify the VIN and mileage. Read every document carefully. And get every representation made about the vehicle in writing. Do all of that BEFORE you send your money. I learned that lesson the hard way.

Absolutely 5-star experience with Auto Source of Texas. The entire team was professional, helpful,…read moreand extremely knowledgeable. They made the purchase of my BMW seamless and fast with no pressure and great communication. Would definitely buy from them again!

Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Amazing dealer. Very transparent with the sales process. I recommend Ray in Sales. He makes the…read moreprocess very easy. Highly recommend.!!

As the owner of 2 Mazdas...a 2020 CX-5 ans a 2025 CX-30, I HIGHLY recommend Town North Mazda…read more I want to give a special shout out to my service advisor, Victor Bernal. He takes such good care of my needs....explains things to me so I can understand what's going on, communicates the status of my repairs, appreciates my loyalty to the brand and the dealership. He is honestly the best aspect ( of many good things) at Town North Mazda!

Purchasing a vehicle here was effortless. Dare I say perfect!…read more Steven was professional and most importantly no haggling. The price was as advertised on CarGurus.com. As a matter of special note the location was voted number 1 best in 2022 by Car Gurus. See photo attached. Steven believes in No Hassle. Steven honored the Online price which if you have shopped vehicles online there are times when the price may be only a coy to get you in the car dealership. Sadly, that's just being honest based on my experience with online car sales. Steven took us on a tour of his special housed high-end cars, a stylish Bentley, several Lexus suvs, Toyota Tundra $80k, beautifully well maintained cars. Service was remarkable. Certain that if you have a car need, this auto dealership can meet your need. I highly recommend visiting.

I hate this place…read more The employees don't care about you or your time, the energy is low, the help is nearly non-existent. You'll wait for 45 min and the staff leaves the room and you have no idea why the desks are empty or where you are in line. No one greets you, no one seems to care why you came. And if you try calling, the agent will literally give you an attitude. Idk what's happening with Hertz because the people seem lifeless and so miserable. I'd rather watch paint dry. If you have another option, go there and avoid Hertz at Richardson, Texas. Oh! And make sure you take LOTS pictures of the car after returning it, they tried charging me $1,000 for "physical damage," the photos they used to accuse me literally showed debris, not even a dent. Terrible service

This company is running a legal fraud system. They will have you pay for a week, and then turn…read morearound and say you still owe money for that week, EVEN IF YOU HAVE RECEIPTS TO PROVE OTHERWISE (for Uber drivers specifically). Word of advice, RENT FROM THEIR COMPETITORS. They are running a legal scam company.

Maya and her team are AMAZING! They will work with you, make…read moresure you have a great experience and will go above and beyond to make sure you're happy!!!! Don't forget to ask them to help you with your auto insurance, even if you have a policy, they will help you look for a better deal.

Sam and the staff went above and beyond to make my wife and I happy with our purchase. We love our…read morenew 2016 Toyota Yaris. The only problem was it looked like a couple of the tires We're going to need replaced soon. When I brought this up to Sam, he made sure that new tires are on it at no charge to us before we finalized our purchase. They also took care of all registration paperwork and sent us the license plates in the mail. They also gave us free two years maintenance and oil change. One of the best experiences I've had getting a used car from a dealer.

i came here to purchase my first car and Leo was super helpful. at first things were a little…read moreshaky, but we eventually came to a mutual agreement! i believe it took us about 2.5 hours and i pulled off with my used 2024 mazda! i'm super in love with it!

My dad (older gentleman) bought a 2025 used Honda Accord from this dealership with only 16k miles…read moreand well under factory warranty still. When I looked at the paperwork, they added some MPP service contract ($3k), MPP wheel and tire package($2k) and a debt cancellation package($1.2k) and lumped it into his financing. My dad went back the next day to talk to Jacob Campbell(finance manager I guess) who did his finance paperwork and told him he didn't want the additional packages on there and Jacob told my dad he would take it off. Lo and behold they weren't taken off and when I got involved and talked to Jacob he said I need to contact MPP myself to have them cancel it but didn't tell me the "debt cancellation" was through another company. Luckily I found out it was separate and currently processing the cancellations with the companies directly rather than him making it right. On top of that, I've asked for the paperwork that includes the service agreement and member numbers for all three of these services he added and 2 weeks later we still don't have any of that paperwork. STEER CLEAR OF THIS DEALERSHIP AND THEIR ANTIQUATED SALES TACTICS!!! Thanks for no help making this right after the sale.

Hassle free and didn't get pressured into buying warranty I didn't necessarily need. Thank you…read moreFarzana for your trust and making this a great experience.

DO NOT BUY FROM HERE!…read more I purchased a BMW 530i from Enterprise Car Sales at 4434 W Plano Pkwy, Plano, TX, on November 11, 2023. Initially, I was promised by the sales manager, Mr. Blaek Combs, that the missing driver's side door lock would be fixed promptly. Despite numerous emails and phone calls, as of today, July 19, 2024, the issue remains unresolved. Mr. Combs no longer responds to my messages. I also contacted Enterprise's customer support, who recorded my complaint, but I have received no follow-up. I strongly advise against purchasing from this location due to their lack of accountability and poor customer service.

What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.