Lester is one of the best auto mechanics that I know. knowledgeable and detail oriented, he finds the root cause of the problem and fixes it in a way that it will not break for the life of the repair. for some parts, it may be 90,000 miles and for others, it may be less or more. He has been repairing my Audi A8 since 2015. I will definitely ask him to repair my future cars. Highly recommended. read more

I brought my car here to get my coolant fans fixed. Being a college kid, I read the reviews and saw that they don't charge a lot and have great service. With that, I didn't hesitate to bring it in. Upon bringing it in, they charge a CRAZY diagnostic fee of $150 and do NOT take that off your bill at the end. After the bill came back, I was not able to pay the amount of money given, but still had to pay the diagnostic fee. After the payment was paid, Lester stated word for word, "You guys are just not thankful for my work" after nothing bad was said. Maybe I caught him on a bad day, but I would not recommend going there for one the overly expensive diagnostic fee and the attitude Lester gives when he is not happy with your response. read more

Lester and his crew provide honest, good service. His ability to diagnose the problem is excellent, and only does what really needs to be done (as compared to other places that may want to replace all kinds of other things as a matter of precaution or when those other parts are in very good but not perfect shape). This trustworthiness and his excellence in ability to get the job done make Auto Repair Plus a business to recommend to my associates. read more

Auto Repair Plus - Auto Repair Plus as seen from the Dutchess Rail Trail, right near the Walkway Over The Hudson - Auto Repair Near Me - Poughkeepsie, New York

now nothing of how to fix jeeps. Still insisted on doing it themselves.took 2 days to do what should have taken three to four hours. Had me get an estimate from local dealer. Dch service said it was 1 part. In reality my estimate said it was multiple parts. Apparently they needed me to get the parts list for them. Had to get a rental (which was 24 hour and 100 miles) ( i livr 110 miles away. So over 220 miles is what i used.) asked to speak with someone higher up. Got no one. Was rushed out door, with vauge promises car would be extended. I had to rearrange my work schedule to come back. So that i did not have to pay additional days and not have to fight Friday evening traffic. They had promised I could get this done near me. Then without reason changed their mind. Before I got my jeep they had done the back breaks and mufflers. But never noticed that both clutch and e break were broken. I broke down with clutch. Got that fixed elsewhere. This dealer only gave me a small amount of money for this. Took them over a month to get parts for e break. The local jeep dealer told me 2 days to get parts they had all of them. 3 hours to install. I asked for an oil change to help make up for some of the inconvenience they gave me. It was an issue. Finally was agreed to but I can't be sure it was really done. So much of what was said was inaccurate or out and out lies. Even E break is not right. I need to take it to mechanic here to see what they did wrong. That will come out of my pocket. I asked why I had 2 lights on on my dash. Was told they "didn't know. They are not good with jeeps." Then why did you make me go here. I went to autozone. They put the code finder on it. Gave me my answer in 5 minutes. But these guys could not do that. This place did nothing right. As a rule I have lots of understanding when dealing with repair shops. No 2 cars are alike. Some take a bit longer to fix. Some less. I am not a mechanic, these guys are "trained" proffessionals. But I was in absolute tears with this whole process. There is one machanic that is out and out rude. I wouldn't ever allow him to deal with the public. He is sarcastic. Tells you to text him. He does not answer. When he does he is rude. No one there calls back. It's a fight. Three weeks before they made me an appointment to get E break fixed. Then when i got there no parts. No one knew who made the appointment. So much lack of communication. They are unreal. If I could give a negative star review I would. They need to get it together. If you can't fix something make the right arrangements that take care of your customer. I will never go to this dealer or service center again. They may look all new and redone. They should spend that money on qualified help. read more

Lester at Auto repair Plus is the only shop that is going to touch my cars from this point forward. After being overcharged and misdiagnosed at the dealers . He took care of My wife's Audi convertible and my Honda. I will be bringing my Jag and classic Benz here when the time comes. I never write reviews, but I had to take the time to post this one. Highly recommend! read more