Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Scott always professional, through, reasonable, and communicative…read more Have used for 13 years

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Took my 2017 Wrangler in for its 3rd AC failure in 15 months. Travis ran everything down, sent me…read morepics, and provided an honest assessment. Luckily the part that failed, compressor made in china, is under warranty with prior shop so they will be handling the repair with upgraded parts. I appreciated the photos and honest assessment; I will be brining my business to AZ Automasters for future work.

They got us in quickly and were able to change out all of our brake pads for a very fair price. The…read moreservice was very good, and they got the job completed as promised. Very happy!

I needed several repairs on my 2016 VW CC V6 Executive…read more For what was done, the dealer was going to charge twice as much. So Alex got it done quickly and correctly for half the price!

I just purchased a pre-owned 2020 BMW X3 and recently during a trip to the car wash, the windshield…read morewiper arm on passenger arm got misaligned. I texted Alex during weekend with pics and he responded right away and asked me to come by this morning. He said the nut was probably just loose. He saw it and proceeded to fix it right away and didn't charge me for it. The best thing is his shop is less than 10 minutes from my house so I definitely will be doing business with him again.

Great response in getting back to you with issue and costs. Got the job done fast! Thank Youread more

Staff is knowledgeable and friendly which is great, as well as service. Prices are very reasonable.read more

Maintenance taken care of in a timely manner. Suggestions on future care; considerate techread more

I reached out here on Yelp for a battery replacement shop. Shaun contacted me, gave me a quote and…read morescheduled me in right away. They were professional, the shop was clean and organized, and they had me out in 20 minutes. Give them a shot, you won't be disappointed.

Being clueless about cars I am always worried a repair shop will tell me there are a dozen things…read moreneeding to be fixed. Felt very comfortable with this shop. Sent text of things that needed fixed along with photos to document it. Then a receive a phone call and discussed the repairs. So glad I found them due to review on Next Door app.

Know this is for Ooroo Auto that recently took over Sandy & Sons on Lindsay and McKellips. Be…read morewarned...Seem somewhat nice at first, but be cautious. Front guys didn't listen to what I easily described and told mechanics something different. I couldn't have been more clear on my description of what I was hearing. Charged me $320 for it, then when I took it back in because they, of course, didn't get my issue fixed, they ignored me again. Mechanic that jumped in so I could point out what I'm hearing, said they were telling him something different. They then tried charging me an extra $410, to which they did end up refunding because the second round didn't work either. After they finally got a diagnosis, it was going to cost me $1,600. Seems like they intentionally ignored me to keep taking my $$, otherwise, why not tell the mechanic what it was I very clearly described?

Great local family business. Jeremy, Stan and Kristina always take care of me. I hope my car…read moredoesn't break again anytime soon, but if it does I'll be back. Great prices and service every time. Thank you!

I have been taking my vehicles to this family for almost 40 years. They are absolutely the best,…read moremost professional and caring people I have ever known. I am so blessed to have them here in Mesa!

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

Ricardo was great honest and did a great job on my vehicle. I would recommend. My vehicle is in…read moremuch better running condition now. Good communication.

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !