The couple who owns this business are excellent at customer relations ! I live about 6 miles from…read moretown and my car's battery was so dead that I couldn't jump it with one of those small portable jump starters. My truck battery was on the opposite side of the vehicle than my car's battery, so jumper cables wouldn't reach, and the car was in the garage, so I was stuck. I called Blue Collar, and the wife ( can't remember her name ) was SO nice. She explained that if I were in town, it would be no problem to just come over and jump the car, but they don't usually come out that far. However, after talking to her for a couple minutes, she suggested her husband, Bryan, could stop by on his way home to jump my car, which he did ! Bryan is as nice as his wife, and he checked my alternator, and gave me some suggestions about my run down battery. ( I just needed to drive the car more. ) He only charged me $20. Wow - I'll be going back to these super nice people. Give these folks a shot - you'll be happy you did. Judy D.

This has to be one of the, honest, best, most affordable, no BS shops ever. Had my daughters car…read moretowed there a few weeks back and they gave me a great deal, and it was done in no time. Had a few issues come up recently, my daughter called and they were amazing helping her and answering her questions. And if you are wondering how afforded they are well, I took my daughters car to another shop before finding Blue Collar and they quoted me twice the amount that blue collar did for the same job!!! These are hardworking, honest, kind people that run this place. This will be the only place I take any cars in the future!

I've used them twice. First to have an alternator replaced, then to have a catalytic heat shield…read morereplaced. I was very impressed with the service and the price. Especially when I had my catalytic heat shield replaced, first because I supplied my own parts. Many repair shops will not allow that. Second because they only charged me for 20 minutes of work. Many shops have a minimum one hour charge. Glad I found someone I can trust to do the repairs I can't do myself.

As I was traveling from Florida back to Ohio I had an issue with my front wheel on my truck. It…read moreactually got so hot it caught on fire. I had no idea where to take the truck to be fixed. The tow truck driver at Sharp's Towing recommended me to Riley's. The truck was dropped off there and I was at their office at 8 am. Within an hour I was given an estimate for the repairs (excessive repairs) my car was repaired and I was back on the road very quickly. Highly recommended these folks. Very nice to work with and very reasonable prices. Would definitely work with them again. Thank you for fixing my problems so quickly!

LIARS! That sums up this place! they r theifs and liars! we told 3 exact problems we were having…read more literally said there was no power at a certain fuse and told them we replaced the fuse and still no power. 2 other problems given that specifically as well. after 5 days we were charged $800 for "diagnostics" that we doubt were ever performed. there were claims, including pics of the fuse box saying they fixed it...the fuses they circled on the paper had nothing to do with our problem and 2 are supposed to remain empty. did not even address the fuse we said had nothing power. other problems they lied about "fixing" as the problem still exists! The office manager has no business speaking with the public or explaining information. she's a total jerk. stay out of this place!

They made a repair not near expected restoration. It was a wire repair. Instead replacing the OEM…read moreconnector they welded the wires together on a 2023 vehicle. When the owner asked why, they were told they didn't specify. And yet charged him over $300 for substandard repair. It is always expected to return to OEM standards FIRST.

This place has a great mechanic. I picked this auto repair based on someone else's review that had…read morea Honda Element timing chain replaced. My Buick Verano needed the timing chain fixed. I've waited to post a review to grasp the longevity of the auto repair. This place is top notch h for timing chain repairs!

Good quality service. However. I made an appointment, and not only did they lose it, it took them…read morenearly an entire day to get around to my car, even though I told them I needed it by noon. So I had to cancel another important appointment and postpone that one by a week, because they took all day to service my car. I appreciate the work, but it definitely should've been done in the time I requested.

I'm not a mechanic but I do know enough to keep my car running. Unfortunately my car started…read moreacting odd about a year ago. Upon starting and driving it I noticed that it wasn't shifting into third once it reached 45 mph, but after the cold engine light went off it would shift just fine(it's an automatic). Thinking it was a transmission problem I took it to Kentucky Transmissions here in Lawrenceburg. I explained it to him what was wrong and how it was acting. About three days later I get my car back. I was shocked that not only had my full tank of gas was now completely empty but all he did was change my thermostat(which cost all of $20) yet I was charged $260 and the problem still remains. I don't recommend taking your car here.

From the owner: Kentucky Transmissions Auto Care Center is Central Kentucky's Complete Auto Care Center. We…read morespecialize in transmission repair and replacement but can help you with all of your auto repair needs. For a free estimate give us a call or stop by today!

I'm posting this to share an incredibly positive experience that came from what originally started…read moreas a two-star review. About two weeks ago, I left a review after a sales representative accidentally cut into the paint on my bumper while removing a decal and initially did not take responsibility. However, upper management and ownership handled the situation completely differently -- and that made all the difference. Ownership personally reached out and asked me to contact the sales manager. From that moment on, the experience was outstanding. The sales manager took full responsibility for the damage and arranged and paid for a professional paint correction to fix the issue. I was honestly blown away by the level of accountability and customer care. I expected pushback or excuses, but instead I received respect, professionalism, and a real solution. Mistakes happen, but what matters most is how a company responds. This team proved they truly care about their customers and their reputation. Because of this experience, I would absolutely recommend them and would not hesitate to do business with them again.

Routine inspection for power train warranty. And let me say the experience was awesome! Waiting…read morearea is very kid friendly with crayons, snacks, and a kid table. The tech was super friendly (Mr. Adams I believe) and we were in and out in a little over an hour with an oil change and tire rotation.

If I could give this mechanic 0 starts I definitely would. I called a service to just fuel, oil…read morelevel (driver ran out of fuel) This mechanic 1st towed the truck without my approval, after I told him specifically not to move the truck. So, the truck just needed to fuel. However, this mechanic was priming the truck to start it without fuel and all the dirt on the bottom of the fuel tanks ended up clogging an entire system. I was told he would charge me $350, but at the we got charged $1625.00 for causing all that damage to the truck which ran out of diesel!!! Not to mention he trethened that he would confiscate the truck and that he would charge me a fortune to get it back!! We went thru a hell to tow the truck to another shop, clean all the fuel lines just thanks to him. ***I am in this business 15 this is the worst mechanic I ever dealt with. Save yourself bunch of problems and stay far away from this shop as possible***

SCAM ALERT! They charged $200 to come out and said any labor would come out of that amount. The…read moreowner, Robert, told me I needed to replace the wiring harness and he'd try to find one, charge me for the part... or if if I got the part he'd come back and put it on at no charge since I already paid the $200. Problem is he never came back. I contacted him repeatedly, and each time he always had the excuse that he's been too busy and promised to come back, but he never did and never bothered to follow up. As for the wiring harness, it wasn't needed. Another mechanic said the broken wire just needed to be reattached, which he did for free. Robert is either incompetent or planned on ripping me off for a part he knew I didn't need. Robert, I reported you to the KY Attorney General and the Better Business Bureau.

I tried to get pricing before I brought my car in for a brake job. They told me I need to come in…read morefor a simple $9 inspection in order to determine the cost. As an estimating manager myself, that should not be hard, with or without rotors. I don't want to waste my time bringing in the car and waiting to get comparison pricing when others will be up front about it. Sorry, going elsewhere.

1 Star - Dishonest and Unethical Behavior I'm extremely…read moredisappointed with Firestone. I recently took my car in, and they told me I needed new brake pads and rotors. The problem? I had just replaced both in December 2023. To be safe, I took the car back to the mechanic who did the original work and had him inspect it. Sure enough, after pulling the wheels, he confirmed that only about half the life of the brakes had been used--there was absolutely no need for replacement. Firestone's recommendation was not only unnecessary but downright dishonest. It's disgusting for a company to try and take advantage of a customer like this, especially when it comes to safety-related repairs. I trusted them to give me an honest assessment, and instead they tried to upsell me something I didn't need. I won't be returning--and I urge others to get a second opinion before agreeing to any work here.

Tony was fantastic! Responsive, fair price, and very accommodating. Our daughter is a student at…read moreUK and we live in Florida. Her car needed a battery replacement and Tony really helped us out. He came to the university, picked up her car and had the battery replaced within 2 hours. Highly recommend!!!

They were responsive by phone and also fast with same day service . They did an excellent job and…read moremade my car driveable. I only waited onsite for maybe a half hour. I'd definitely go here again for auto work!