This place is an absolute gem! We usually stay at places that provide beach gear, but this time our rental didn't have any beach equipment available, super bummer. After doing a little searching, we found Auntie Snorkel, and we're so glad we did! From start to finish, the experience was fantastic. The staff was incredibly friendly, welcoming, and genuinely helpful. The pickup and return process was quick, easy, and completely hassle-free, making it simple to spend more time enjoying Maui and less time worrying about logistics. The equipment was in great condition, and the customer service truly stood out. It's clear that they care about their customers and want everyone to have an amazing island experience. If you're visiting Maui and need any beach gear, snorkel equipment, chairs, umbrellas, or anything else for a day at the beach, this is the place to go. I can't recommend Auntie Snorkel enough. Thank you for helping make our trip even more memorable, we'll definitely be back on our next visit! read more

Burton took care of all of our rentals, this guy is super awesome, you have to meet him, they offer excellent service, I totally recommend this place read more

Auntie Snorkel - They have everything for your beach needs - Paddleboarding Near Me - Lahaina, Hawaii

Great gear and great recommendations on stuff to do around the island. Bert was super helpful.

Burton did an amazing job ensuring we had all that we needed to enjoy snorkeling and surfing! we'll definitely be back next year

Crazy attitude from the store clerk. As a woman, the way he spoke to me was disrespectful and misogynistic. He was clearly frustrated with the group in front of us and then decided to transfer that energy to us. We left without renting anything due to his lack of care and customer service. We normally rent from Boss Frogs, but wanted to give this place a shot - never again. read more

They are so helpful here! Dissuaded us from snorkeling on a bad surf day and gave us a tour recommendation for another day instead. They also provided us with a helpful free paper map that put about 200 AI searches onto one simple piece of paper - love it! read more

Burton was the best! He helped us and was very kind. Affordable and it was so nice to have beach chairs and coolers for the week. We'll be coming again to rent stuff on our next trip! read more

We rented an umbrella and two beach chairs for 9 days and got 50% off by reserving on-line. We paid around $65 for all of it! The nicest people working there and have all the information you need. read more

Shout out to Art and Auntie Snorkel... great place, great people, great rental experience! Thank you!!!

Horrible customer service. Went with a group of 4 and the dude behind the counter gave my sister horrible attitude for no reason when we were already waiting patiently for 5 minutes without a word. Idk if he was just having a bad day but he was acting like us trying to rent snorkel gear was an inconvenience to him which is crazy when we're paying you money. We all walked out the door and went to Boss Frogs across the street where we were treated like they valued our business. read more

Great place to pick up your water sports needs. Dropped in to get some fins and talked to the clerk about best place to see fish. He recommended Kahana for sea turtles. read more

We had a great experience at Auntie Snorkel. The pricing was fair and Burton was very helpful with beach recommendations. I would recommend Auntie Snorkel. read more

Inexpensive and convenient. You really can't beat the customer service. Burton even took the time to show us on a map the best places to go for certain things. When you need your surf, snorkel, chairs, coolers, etc. stop here when either right before or right after you check into your hotel/airBNB read more

Every time that we go to Maui, which is twice a year, we rent all our gear, chairs, umbrella, ice chest, snorkel equipment, from Auntie Snorkel. We book on line a month prior to our arrival, and stop by the Lahaina shop to pick up the gear after leaving the airport, on our way To Napili Bay where we stay. The staff there is the best, period. Very helpful, always up beat, just good people. I won't go anywhere else. read more

Super friendly staff, great equipment and helpful advice! Would definitely recommend.

Burton was very helpful and so nice!!! It was a pleasure renting our equipment from him.

The products were great, what you'd expect from a snorkel rental. The actual storefront is extremely clean and well organized. But what really made this place 5 stars were the people who worked here. All the staff were extremely knowledgeable about snorkeling, where to snorkel on the island, even checked current conditions for different places we were thinking of going, we're so helpful about sizing the flippers for us, etc. and we're just so friendly. I accidentally booked at the wrong location and so I was texting them about it and it felt like texting a friend. They were so gracious and reassuring and validating. They had a really great deal going when we got our snorkeling gear, so the entire thing just felt like such a win. Could not recommend this place enough!! read more

Auntie Snorkel - Snorkeling! - Paddleboarding Near Me - Lahaina, Hawaii

Kat and Jay were fantastic! Boards were amazing! Will definitely be coming here for all future rentals!

I can't thank Auntie Snorkel enough for making my beach time with a toddler so enjoyable! We headed to Maui for the first time this month as a family and I was worried about beach rentals. I walked into Auntie Snorkel and within 10 minutes I was walking out with all the gear I needed for my kids. Everything was clean and everyone was so helpful. The whole process from pick up to returns was a breeze. Mamas don't stress about bringing wagons, toys, snorkels, or anything else for your beach get away because Auntie Snorkel has it all! read more

We come to Maui every year. Tried Auntie Snorkle because we heard the prices were good. The prices are good, but the rude, condescending guy who was there when we got the equipment and dropped it off wasn't worth thr lower prices. We will not be returning. read more

Love this place!! Jake was super helpful and he gave us the best customer service! He said it was his second week working but I would have thought he has been there for years! Good job Jake! The rentals here are so much more reasonably priced than hotel rental (chairs, umbrellas...etc). Overall loved this place and will be back next time we are in Maui!! read more

We rented two beach chairs and two umbrellas from Auntie Snorkel. The beach chairs and the umbrellas were Tommy Bahama brand, which is important because the umbrellas stand up against the Maui winds. The owner offered to give us an ice chest or boogie board at no extra charge which was very generous! Mark was very easy to work with, he contacted us upon our arrival to make sure we were picking up the items we had reserved. Easy drop off right before we went to the airport - we just left the items in front of the store and texted the shop. Pro tip: Call to reserve the items you need before you arrive just in case as the island can get very busy. Thanks Auntie Snorkel! read more

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Easy in and out and super friendly service. Rented 4 beach chairs for the week for the price of 3. Best price in Maui. Mahalo, Burton.

Burton helped us out again this year with awesome service. My sister and I travel to Kaanapali annually and are always so pleased with our rental of beach chairs from Auntie Snorkel. The price is reasonable and the hours are convenient. Burton feels like a friend we see every year. Auntie Snorkel is the bomb. read more

This is the second time I've rented beach chairs and umbrellas from Auntie Snorkel - once in Kihei and this time in Lahaina. The chairs and umbrella were like new. Easy to reserve (plus a discount) on-line, even the night before picking up. Burton was friendly and very knowledgeable about best places to snorkel. He helped fit my mom into some snorkeling fins. The shop is addictive with everything needed for snorkeling and beach. They'll even give you tips on making sure the umbrella stays put on windy days. read more

Burton was incredibly helpful when my sister and I rented surfboards. He was very kind, answered all of our questions, and made us feel welcome. He even gave us a map of the area with great suggestions on where to go and recommended some excellent local restaurants. Amazing service -- we'll definitely be back! read more

Auntie Snorkel - Surf board - Paddleboarding Near Me - Lahaina, Hawaii

We did research prior to our Maui trip and Auntie Snorkel was highly rated. Jake was amazing. He helped us fit all our gear and sat with us with a map and circled all the best snorkeling spots based our skill level, location and what sea life we were hoping to find. He was spot on with everything and helped make our vacation special!! read more

Auntie Snorkel - Sea turtle - Paddleboarding Near Me - Lahaina, Hawaii

Scott, aka Scotty with a body, was great. Coming straight in from the airport before our hotel in Kaanapali Beach made this location super easy. They had lots of gear and beach rentals. They also have some weekly deals and buy 2 get 1 free which we used for a free beach umbrella. Scotty was friendly and welcoming while he explained how to use the snorkeling equipment and GoPro. In and out in minutes. The snorkel gear worked flawlessly and came in handy to be able to swim at any beach of our choice. Resorts charge much more and are usually limited to the local beach spot. Everything was sanitized and in near new condition. This location was easy pickup and drop off with a big parking lot. Groceries are available in the same lot or across the street. Mahalo Scott!! read more

My family and I really needed snorkel gear for our 5 day trip. Ordering online to get a discount at Auntie Snorkel was easy as pie. We placed our order while in their parking lot (literally) it was about 5 minutes before we walked in and Josh promptly greeted us and walked us through the process. He was super friendly and made sure that even our little guy was properly fitted for his fins. We had a blast using this gear during our trip. 10/10 recommend renting your gear with Auntie Snorkel & make sure to order ahead online to get the discount! If you order 2 items you also get an additional item free. We got a boogie board and it was the perfect addition. Thanks Josh for all your help! read more

Thank goodness for Burton who truly is a specialist. My wife & I have been coming to Maui for years & have always done fun excursions each time. The guidance that we got from Burton really paid off, not only in great pricing but tremendous information. He knows his stuff. Very friendly & offered great adventures along with clean rental gear. We thank you Burton & Auntie Snorkel of Lahaina. read more

We had a great experience renting our snorkel gear here! It was so easy to pre-order online and when we went to pick it up the staff was so friendly and helpful. Definitely recommend! read more

Great deals on snorkel packages. Less than half the price of anything through the resorts or any of the shops on the beach. Jake was helpful and friendly. The rental process was smooth. If I'm ever back on Maui, I would certainly rent my equipment here. read more

Found Auntie Snorkel on Yelp and chose them because of the great reviews and flexibility with pickup/dropoff between Kihei and Lahaina and they did not disappoint! Online booking was simple and straightforward and it continued upon arrival. Loads of sizes to choose from and all the equipment looked well cared for. It served us very well on our various snorkeling adventures! I was really pleased with the service though: staff was attentive to our needs and also checked in if we wanted a map - at first we thought, no, we have Sat Nav and know where to go. But then - thankfully! - we had a second thought that it would be great to hear advice and they were so helpful! Advised us exactly where to go and on which days and times to go to each place based on weather patterns and how that would impact our experience. As a result, we visited places we didn't know about and also avoided times of day that would have made things less fun (aka cold or murky); we had highly enjoyable experiences in West and South Maui just taking our gear and snorkeling out from beaches. No need for tours to create maximum memories. Thank you, Auntie Snorkel! read more

Rent from this place, just do it! It's a family-owned business. We met the owner and he was so friendly and genuine, knowledgeable and helpful. Their online order system is so easy. They had promotions running for discounts. It was straightforward and easy and very fairly priced. They had our gear ready for us when we arrived, and let us inspect everything before we left the store. They have a great inventory of products for sale in store if there's anything additional you need for your adventures on the island. We made a big mistake with returning our equipment and the owner went ABOVE-AND-BEYOND, I mean it, to help us out. He didn't even charge us for after hours or charge us any fees. Just a nice, family guy, taking care of other families. read more

I wish I remembered the name of who helped us but unfortunately I can't. Great experience renting from Auntie Snorkel. One main reason we went with them and not others is because of their great locations. They allow you to rent from one location and return to another. This was perfect for us as we had two different hotel accommodations so not having to drive back down to kihie to return our gear was great. No more packing and bringing our own gear anymore! We'll be renting moving forward. read more

What a great store for all our gear while visiting Maui. Burton was very helpful and super friendly! We will definitely be renting from Auntie Snorkel for future Maui trips. read more

Easy rental process and the price was reasonable. We just rented flippers but they were good quality. Burt gave us great recommendations for where to snorkel. read more

Unfortunately, our experience was not as good as the reviews. I had placed the order online which made things very confusing for the counter person to help; the chairs were all very dirty; the boogie boards were so tired and beat up that we opted out of renting one; I was overcharged but there was no discussing this with the counter person when I checked out. Not a great experience. read more

Burton! Thank you he made our experience of Maui the best. The only thing I would change is coming to him the first day we got here. Burton rented our group of 7 snorkels life jackets some wetsuits and a boogie board. He took his time and chatted with us and showed us their screen with how the water is for snorkeling in various areas. He gave us our favorite spots to snorkel and the best place for my son to ride his boogie board. I was nervous because the beach is called slaughterhouse but my son seriously boogie boarded for 8 hours straight! Burton made our trip memorable and we loved all his recommendations. We bought pouches to waterproof our phones and this place is the best. Another amazing tip you can return to another location if you are closer to one which we did in Kihei and it was another amazing experience. Thank you all, we will see you all next year. Mahalo read more

Burton helped with my rental last year and this year. As always he is super pleasant, willing to please to make sure we have all the rentals we needed to make it another great trip to Lahaina. Thanks for a great time! read more