I had heard great things about this place, so we decided to stop in on a Sunday afternoon. The…read moreparking lot was absolutely packed and the outdoor seating looked like a tailgate party for people obsessed with chicken fingers. As I stood there studying the menu, I realized they really only serve about five things: chicken fingers, fries, Texas toast, coleslaw, and dipping sauce. That's it. No 14-page Cheesecake Factory novel to sort through. No stress. No panic. No "what are you getting?" discussions. I thought about my order for exactly 6.4 seconds and went with the 3 Finger Combo, which included four of the five menu items. Honestly, this place is perfect for kids, exhausted parents, and anyone who gets anxiety trying to order at restaurants with more than six options. After ordering, we grabbed our iced tea and headed for the condiment station, where I discovered the true MVP of the experience... ketchup ON TAP. I don't know why this impressed me so much, but it did. It felt oddly luxurious. Like a soda fountain, but for fries. The food took a few minutes, but when it arrived, it was straight-out-of-the-fryer hot. I have to admit the chicken was really good. Crispy, juicy, and worth the hype. The fries were average, the one-and-only chicken sauce was decent, and the Texas toast was surprisingly solid. Overall, I'm glad we tried it. If you have kids, love simplicity, or just want a restaurant where making a decision doesn't require a committee meeting, this place is definitely for you.

They opened their Franklin (Cool Springs) location in mid-January and thought by now it would be a…read morebit calm BUT no...this place was insanely busy (it was also a Sunday during the dinner rush). The place gets a 3 Star but employees and food get a 4 star. Parking lot was packed and so was the drive-thru. The inside is much smaller than other locations I've been too. Not a lot of seating but they do have outdoor but too cold to sit out. The way the line forms to order is rough. If you sit in the high top table basically people are standing right next to you as you eat. They need to figure out a better way for customers to line up and pick up since the space is so small and customers end up next to or hovering above customers eating. Dining area was fairly clean and staff is doing the best they can. They do get the line moving quickly as well as orders. Bathrooms were a mess. Food was good - very hot (temp wise) so if you have kiddos pull it apart to cool. Delicious and good portion. I will say packaging for kids combo is meh and also there wasn't a prize and the line was too big to ask for one. Food tasted like it would at any location. Soda machine was down but luckily we are tea drinkers. Probably go back but would be drive-thru. Might take a few months to figure out that dining situation.

I just ordered a western bbq burger on uber eats and it was AMAZING! I was pleasantly surprised by…read morehow quick they made it while still maintaining quality. It was crafted very well, not sloppy but they definitely didn't skimp on ingredients! The burger was loaded with just the right amount of crispy onion straws, bbq sauce and bacon. The actual patties were a very good size and flavorful too. I just moved to the area and I am glad to know there's a place I can either order from or go to on the late night and get good food!!!! They even put a free app card in the bag so I will definitely be going in person to try other menu items out. Give the kitchen staff a raise because they deserve it!!!!!! I didn't even have time to take a pic of it because it looked so good I had to immediately demolish it hehe

Smashburger was one of the best I have ever had. Service was great. My only complaint is that…read moreTony's is dog friendly. I love animals but don't want to eat with them.

First, the manager on shift was very nice. Second, the same was not true for the drive thru window…read moreand kitchen staff. We had to drive back through three times because our order was incorrect. The last time EVERY hard shell taco was BROKEN and one taco was without cheese. One may have been an accident, two, not so sure. Three (all) of the order was either wrong or broken - on purpose. I know the manager on shift has his hands full with such disrespectful staff and I feel sorry for him. He seems like a nice person.

VEGAN TACOS......I have been a Taco Bell customer for many years. I have always enjoyed their…read morefood. However, today things were different. I ordered three supreme tacos (a #1) and sadly, when I began to eat the first one, I noticed there was very, very little meat filling in it. I soon realized that the remaining two were similar. A taco shell, lettuce, a few diced tomatoes and a sprinkle of cheese.....about a teaspoon of meat filling, if that much. The prices went up and the meat product content was severely reduced. After all my years as a customer, I will be looking for a better product somewhere else.

Food was good. The person that took our order Asosa was super nice and friendly. Wish ice cream was…read moreworking.

The app takes orders for items they are out of. Then you have to wait like a new order. There over…read more45 mins for an order I did on my phone.

Burger was great. Fries and shake good. Price was horrific. Good food but overpriced.read more

This is the worst location I've ever been to. We tried it over a year ago and it was genuinely not…read moregood. Fast forward to today, we wanted to try again, given the downtown Nashville location is always fantastic. Bad call. Burgers are nowhere near as good as Nashville, which I honestly don't understand, as they should all be consistent. After a year with no improvement, just close this place down. You're giving Shake Shake a terrible image in Franklin. We will never eat at this location again.

This Popeyes is located inside of Galleria Mall and is your standard mall food court location…read more Service is friendly, and this is one of the spots that never seems to have much of a line, so they are good for a lunch break or a bite before having to be somewhere. This location is a go to for me on lunch periodically. While I am not a huge fan of majority of the menu, I do love their blackened tenders! Experience, but worth the their weight in the protein the offer and the overall macros! Dipped in blackened ranch and *chefs kiss*. Overall, decent Popeyes location that hits the spot when the craving hits.

My vegetarian friend loves Ground for their Impossible Burgers and fries, so we recently ordered…read moretakeout from this location for our girls' night! Online ordering was super convenient as our food was ready right on time and still hot by the time we got home. When picking up, it did look like the space could use a bit of TLC in terms of cleanliness, though it was a busy Friday night, so that might have just been timing. I tried the Ground Melt and was impressed with the quality of the beef, fries, and toppings. My only complaint was the very minimal Thousand Island dressing - next time I'd definitely ask for extra on the side. The spicy ranch for the fries, however, was phenomenal!

The staff was friendly and placed our order on two plates when we said we were sharing the Ground…read moremelt. I would give them 5 stars. The food was good but the hand cut fries were outstanding! Something about them tasted better than most fries you get anywhere else. The atmosphere is ok but felt cramped. The hallway heading to the gender neutral restrooms was full of cleaning supplies and other things. The restroom I used felt a bit dirty and the hand soap container was off the wall and perched on something that made it hard to use- please fix it ! Those things brought my rating down, but food and service were good.

I had pretty good experience at this chicken venue. I think the tenders were juicy and chicken…read moresandwiche I had was pretty good. Servers were friendly and place was spacious and clean.

I like the "simplicity" in this menu. Battered or boiled chicken tenders. With the most amazing…read morefries I've had in a while. Nicely seasoned and thin. Theirs sauces are made there or at least that's how they tasted. So correct me if wrong. The ranch was light too. I loved it. Service was great, they explained the options and were super patient while I decided what to get. We came after a game with a group of 10 so it's great for groups. And super family friendly. Definitely will come back.

I was really surprised to see such a low review at this restaurant until I walked in... the service…read morewas terrible. I ordered chips & queso with my meal and they only gave me a small cheese cup and no chips. I was told I should have ordered that at a different time? I was confused so I asked, then I just said large cheese. Still no chips. I walked back and waited to asked for chips. I got chips and attitude. Luckily I don't live here so I won't be back. It's unfortunate that a business is rated by the quality of its employees. I gave 2 extra stars for the meal being good.

Well folks - i'm sure it goes without saying this review will be the same as all the rest but if…read moreyou want confirmation keep reading and I'll make it brief. Ambiance: Dirty, always dirty - if chipotle wasn't super easy to manage for my macros i would not eat here. The tables and floors are always dirty and watching the staff here move food and containers while dumping contents everywhere is not comforting in any way. Food: The food is manageable if your getting a fresh container of meat and sides, and it first my macros so it's supposed to be an easy and quick place to do so. Service: Not very friendly at all and do not look happy to be there working. I'm not always thrilled with my day job either but for a customer facing position at least smile and be polite and not grumpy. Lady serving me appeared to not speak english as she never responded to me (only speaking Spanish to her colleague) and was visibly bothered as I asked for the lettuce and salad on my bowl. Folks if you can - head to another location (although after perusing the other reviews it seems maybe this is a trend). Clearly this is a management or ownership problem that should be addressed. Won't be going back after so many bad experiences here. Sorry wish they were all good and cheery for you but life is life! Keep Munching!

Out of all the Sonic's in the Nashville area, this location is top 3 for me. Mainly because of…read moreservice, whether it be the timeliness or friendliness. Swing through here after the workday on occasion for a Sonic Blast, Milkshake and/or Cherry Limeade. All items are normally as expected - sweet and delicious! Service here is the most consistent for a Sonic. Never wait too long after pressing the button, payment is always easy and delivery is usually pretty quick. Had one off experience, but it was later in the evening and it seemed to be staffed by younger folks who didn't have the same approach as other times of day. Overall, solid Sonic. Certainly don't mind being a repeat customer to this location!

I had the worst experience. Waited over 10 mins for my food and I know Sonic's policy is to get it…read moreout under 4 mins. My "dirty" Dr Pepper was mostly Dr Pepper I couldn't taste any of the dirty inside of it after I payed extra for it. My mozzarella sticks were soft and not even crispy. My friends blast wasn't even blended to the bottom and was just straight ice cream at the bottom. And the worker giving me my food was super rude and couldn't count my money. Place also looked super run down and way too many potholes. Do better sonic.