This time, the wait time for my car maintenance was acceptable. It took about 1 hour and 40 minutes…read moreto complete the service, which was reasonable. I also received a video explaining the inspection results and the condition of the car. The service staff were friendly and helpful. Overall, I had a good experience this time.

Purchased a Mazda with their internet sales team yesterday. Can't say enough great things about the…read moredealership and everyone I dealt with. Dustin Walton responded to all of my questions succinctly and transparently. Zero hard pressure sales. Just info ... and provided faster than I could have imagined. No push to get me into to see the sales team. Just great info and the most competitive prices and largest selection I found in Texas. I knew the cost and the breakdown, had the window stickers for the two cars I was deciding between, and was ready to drive the hour to Austin to check them out and decide. I left the house having researched the vehicles and confident that their quoted offers were the best I had seen to date. Got to the dealership and everyone was super friendly and helpful. Jake Hudson helped us out with the vehicles. No hard pressure sales techniques. No attempts to upsell. Just gave me the information I needed to make the best decision for us. I already knew the cost and what was on the vehicle ... so when I made my decision. Paperwork was straight forward and Mike Escalante, the finance manager, put together our paperwork. He was great to work with. Once he knew what we cared about and what we didn't ... he answered our questions and made several suggestions that were huge benefits for us. He owned the same vehicle we were purchasing, so he was very helpful and also gave his personal insight as an owner. I have bought numerous vehicles over the years. I usually do internet research and prefer to negotiate the specifics of the deal before I get to the dealership. Some places try and get you in ... and then try and figure out how to add in the costs to maximize the dealer profit to your detriment. Many try and get you into the dealership and then play the game where the salesman goes back and forth to the manager while you just sit and wait. This was, by far, the easiest and most pleasant car buying experience I have ever had. In the past, it took months of negotiations with multiple dealerships to get to a good deal. Because of Mazda's approach ... and the professionalism and approach of their folks, I was able to get everything I needed within 1/2 day and the vehicle was purchased by that evening. This is a great dealership with a great vehicles ... highly recommend them!

Got my new car!!! Darren made sure my process went smoothly and swiftly!! I had a very complicated…read moresituation but he handled it in a super helpful and professional manner!!

My experience at the shop was with Jeremy and Nick helped out some too Jeremy was excellent. He was…read morevery nice and he made the whole process very smooth and painless. Nick was also very nice and helpful. Even the lady in the back that I signed paperwork with was very pleasant would definitely recommend.

Outstanding team here who helped my family buy a pre-owned IONIQ 6 AWD. From start to finish all…read morethe staff were helpful, knowledgeable and treated us well. Highly recommend. Neville

I truly couldn't have asked for a better experience purchasing my very first vehicle! A HUGE thank…read moreyou to Erick and Carter at South Point Hyundai for making what could have been an overwhelming experience so smooth, efficient, and genuinely enjoyable. From the moment we arrived, both gentlemen were incredibly welcoming, patient, knowledgeable, and attentive. My mom and I had visited a few neighboring dealerships that day, but the experience here just felt right. They respected my time, listened to what I was looking for, and worked with me to find a vehicle that fit both my needs and my budget. I never once felt pressured or like I was being taken advantage of, which meant so much to me as a first-time buyer. Carter made the financial side of things feel much less intimidating. He was patient, transparent, and even managed to keep us laughing while navigating the not-so-glamorous conversations about payments, bills, and insurance. His sense of humor and personable approach made the entire process feel so much more comfortable. Erick was equally wonderful! He took the time to walk me through all the bells and whistles of my new vehicle, explained the app and its features, and made sure I felt comfortable before driving off the lot. He even had my car cleaned up and filled with gas before handing over the keys. It's those little details that really make a difference! Despite the Texas heat, they went above and beyond to make sure my mom and I were comfortable, offering us drinks and treating us with genuine kindness throughout the entire process. At the end of the day, I came in on a mission to purchase a vehicle, and I left with exactly what I needed, within my budget, and with a smile on my face. Not once did I feel like my time was being wasted. Both Erick and Carter were professional, personable, and clearly take pride in what they do. Buying your first car is a pretty big milestone, and I'm so grateful these two were part of mine. Thank you both for making this such a positive and memorable experience. I couldn't be happier with my purchase and would absolutely recommend working with Erick and Carter at South Point Hyundai!

Joe and Sunny made my 4Runner purchase smooth and stress-free. They were knowledgeable, patient,…read moreand genuinely helpful throughout the entire process. They answered all my questions and made sure I felt confident in my decision. Highly recommend working with them if you're in the market for a vehicle!

A big thank you to Austen Vasquez, service department, for taking such great care of me today. I…read morepicked up a screw on the highway and made it to the dealership with just enough air left in my tire. Austen got me into service right away and had me back on the road in no time with a new tire. And thank you to Derek Ochoa, new car sales, who took the time a year ago to thoroughly explain the tire protection plan. Because of that conversation, I was covered today and didn't pay a penny out of pocket. Great service all around.

just had the best experience with Alex Cerza. Car buying has…read morenever been this smooth. He listened to our needs, found the right truck with no pressure sales. I recommend him above all.

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

Go to guy is LAFAYETTE! You rock thanks for all of your attention to detail and expediency…read more Lafayette your go to guy at Capitol Chevrolet. Thanks everyone!!

I wanted to add my review to yelp, as most of the Google reviews are "bought" by the dealership and…read morenot true to what this company is really like. Edited to add that as of today, 9/29/26, Capital Chevrolet has STILL NOT sent me the second key fob they promised me. This is after emailing customer relations. No response, nothing. They lie, don't go there--they used aggressive tactics to get you do a good review. They said if I gave them a good review they would give me 8 years of Onstar for free...well that never happened and when I asked about it, she said "No, I meant the Cheverolet App." I was promised a second key fob would be mailed to me and still have not received that and I bought my car May 24th, 2026. Oh yeah and I still have not received my registration tag.

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Forget The Motor Mile, I started with Enterprise Car Sales online, purchased the following day and…read moredrove out! Epic salesman, Justin Miller is part of a solid team at this location. Thank you

I bought my 2013 Ram there last year and got a good deal. I…read morewas in and out in about 2 hours and was probably the easiest car buying experience I've ever had. Literally I picked out what I wanted, told them what they had to do to get my business and they were pretty close to what I wanted done. The only con that could be if you want to nit pick, is that the sales staff is pretty young and lack a little professionalism, but I really don't care. I just had to take my truck in for service and had no real issues. The service dept was really busy and it took a day and a half to get my truck back. The shuttle driver was outstanding. Not sure what all the neg reviews are about, maybe I was just lucky.....

Went see used car I did not appreciate their attitude. They had the car in show room and hesitated…read moreto bring it out for test drive and no attempt to negotiate at all. They just pretty muck kick me out. I felt very insulted and walked away. Bad business practices. I would not recommend to even visit them, it will probably ruin your day. Next day I drove to Houston Sewell dealer and got similar car at better price. Not recommend.

I recently traded my vehicle for another, had Michael McKenery as my client advisor and he was…read moreabsolutely terrific! Helped me understand all the ins and outs of everything and was incredibly helpful. Would highly recommend buying a vehicle here, especially through Michael.

Great customer service and reasonable accommodation. Both Zayyan and Geo were a real pleasure to…read morework with. We've left very satisfied customers, and will definitely recommend this dealership. Very different from most.

Good advertised price. Decent value on trade with a little negotiation. Smooth process through…read morefinance without high pressure tactics on extras. Avoid Saturday if possible, but even on a busy Saturday we got through in about 4 hours from arrival through test drive to purchase.

The Epitome of a Terrible Dealership Experience…read more If you are an out-of-state buyer, do not work with this dealership. This ranks as the absolute worst customer service experience of my life. What should have been a straightforward purchase turned into a masterclass in dishonesty, terrible communication, and shockingly combative management. Here is the breakdown of how the horrible experience: During negotiations, the salesperson agreed to secure an extra key for the car, confirming their manager would easily approve it. Shortly after, they backtracked, claiming no one was available to cut the key before delivery. To compensate, they offered $200 cash, only to renege on that offer shortly after too. Next up with the front bumper. From the very beginning, I noticed online that this sporty car lacked a front license plate bracket. Imagine my surprise when I discovered they went ahead and drilled holes right into the front bumper anyway. For anyone who appreciates sports cars and lives in a state that doesn't require a front plate, permanently defacing the bumper is a dealbreaker. After pushing back on the drilled holes, staff initially belittled my concern and claimed they couldn't fix it. They finally proposed using bumper plugs, but tried to make me buy them myself for $85 and expected me to take a drill to the car myself to install them--risking cracking the bumper. I eventually got them to cover the cost and agree to the installation. Once my deposit and wire transfer cleared, communication completely flatlined. Getting an update on the bumper plugs required an exhausting loop of calling the sales person, reception, leaving messages, and texting with either no responses at all or extremely delayed. When I finally reached my salesperson, they claimed the parts department was still waiting on an update. Suspecting something was off, I called the parts department directly. They checked with the other parts department and confirmed the parts had not been ordered yet. When confronted, the salesperson insisted they were ordered on a specific date. They eventually sent a confirmation email that conspicuously omitted the order date. I called the manufacturer directly and discovered the order had actually been placed just an hour after I called them out. Realizing I was dealing with dishonest practices, I gave them a chance to earn back my business or unwind the deal. When I spoke with the sales manager the next day, he argued with me like an unruly child, aggressively defending every mistake and telling me my concerns were "ridiculous" in a borderline yelling, highly combative manner. When I called out his unacceptable treatment of me as a customer in real time, he straight up told me I wasn't a customer to him and that he had zero remorse for how he was handling it. Throughout the purchasing process, finance had repeatedly assured me that the deal could be fully unwound at any point if I wasn't happy. Yet, when I asked to pull the plug, the sales manager flat-out refused, claiming he "wouldn't allow it" and stating I couldn't do it. When I finally went back to the finance person he told me that the sales manager said that if I called back to have me reach back out to him and that he'd agree to unwinding the deal. When I did, the sales manager refused to return my deposit. The finance person confirmed my hands were tied regarding the deposit due to the paperwork. Trapped by the deposit, I was forced to push through and buy the car. And to top it all off, when I finally got my car, the fuse box cover under the glove box was missing (to which the dealership refused to replace), there were coffee stains on the inside center console, brown spots from road use all over the car paint that I had to pay over $800 to get clay barred out, and a literal dent down the whole side of the passenger side door along with a deep scratch stretching those two doors (none of which was visible in the online listing). Save your money, your peace of mind, and your time. Take your business anywhere else.