I had a great experience at the South Austin dealership, thanks to Travis and Taj. Definitely made my first car buying experience memorable. PS: they were also nice enough to click pictures with me of a special request meme that I wanted to recreate read more

We had a great experience at Audi South Austin, and a huge part of that was thanks to Travis. He was wonderful to work with from start to finish--super patient, knowledgeable, and genuinely invested in helping us find the right car, not just make a sale. Travis helped us find our dream car and gave us the space and time we needed to feel confident in our decision. He was always quick to respond to any questions and made the entire process feel easy and stress-free. We never felt pressured at any point, which made such a difference. We also had a great experience with Taj, who made sure we understood all the technology the car has to offer and how to really get the most out of it. That extra level of support made us feel even more confident driving off the lot. If you're going to Audi South Austin, definitely ask for Travis--you'll be in great hands! read more

Thank you to Yeney Garcia for all your help! She made the process feel easy and surprisingly stress free. I can't say enough great things about my experience and her attentiveness, expertise and patience! read more

Johnny helped me get a great price on my Audi! Super knowledgeable and zero pressure. Had a great experience leasing my Audi at Audi South Austin thanks to Johnny Garza. He made the process easy, explained everything clearly, and never pressured me. Everything was smooth from start to finish. Highly recommend asking for Johnny if you're looking to lease or buy. read more

Cruz helped me as I sold my car to Audi of South Austin. Cruz made the process simple and was available to me every step of the way. I appreciated his help as I said (a somewhat emotional) goodbye to a car that had served my family well. Thanks, Cruz! read more

Excellent experience with Johnny Garza buying new Q7, would highly recommend him and the team at Hendricks.

Had a fabulous experience with Travis. He was very knowledgeable, helpful and patient with us.

Just wanted to say that Tadeo Carrillo was very helpful on my visit, knowledgeable about the vehicles I had questions about also was very informative in regards to all my questions and answered accordingly, he did at one time not know the answer to very specific question I had but never misled me he found out the answer to my question rapidly...Highly recommend working with him best customer service I have had in a while at a dealership...if you happen to stop by ask for him I can assure you he will treat you like a VIP. read more

Talked with Johnny online and then in person, who was super helpful in making my purchase.

Everything went so well. I've been on the market for a vehicle and was deciding between a couple other brands. I ended up seeing that Audi offered an FTB program, which would be easier to my credit situation. I inquired about a Q5 SPORT BACK, heard from Johnny Garza the next day, spoke briefly in text, and then hopped on a call. Immediately the conversation flowed well, no pressure to be sold on a vehicle, great communication, and clear understanding for my particular situation. Got everything processed in as little as a day, and got me my car. I will definitely suggest people to come here and work with him, amazing experience, amazing staff. Thank you. read more

Johny Garza was wonderful to work with. he made this car shopping experience very enjoyable and easy. Was very knowledgable and took good care of us. 100% would recommend. read more

Great experience with Johnny Garza at Audi south Austin! Buying process was extremely seamless and we was very knowledgeable.

If you're looking for a top-tier car buying experience, I highly recommend asking for Yeney Garcia

If you're thinking about buying a car, I highly recommend asking for Yeney Garcia. She made this one of the best car-buying experiences I've ever had. Five stars all the way! read more

Inquired online for a vehicle I was interested in and was contacted not even 15 minutes later. Through the whole process, Johnny made sure I was taken care of from the process of negotiating and giving every deal they had! Thank you, Johnny Garza. Also, shoutout to Taj Smith for helping me set up my car, app & being patience. read more

Came in with my wife, Johnny was awesome! We thoroughly appreciated his knowledge of other vehicles in the same class. It made it helpful to compare to other cars we were considering. read more

Thanks to Caleb and the service team for the thorough evaluation and transparent explanation of the issue and the available solutions! John in sales and Taj tech expert have also gone beyond expectations. Thank You!! read more

Well - I felt compelled to write a quick review on how Audi South Austin was able to earn a well deserved 1-Star review - We contacted their sales department in Oct 2025 and shared with them that our parents that are current clients of their dealership wanted to order a new 2026 Audi to replace their 2018 Audi and that we were going to order here in Santa Monica and ship it to them - but we wanted to see if we should order it from them as our folks would like to continue supporting their local Audi dealer - So we ordered the car through Audi South Austin and were promised competitive no-hassle pricing when the car arrives - Well the car arrived in April & we were sent pricing that was well over MSRP that also included dealer adds that were never discussed - It was clear that we were now being held hostage on this ordered car - well this went on for weeks and was not going anywhere - We also had mentioned over the phone & over 2 dozen email to STEVE SARICH the GENERAL SALES MANAGER that both of our parents were in their late 80's and that we would be handling everything for them and asked him not contact our mom under any circumstance due to her age and cognitive ability to navigate a new car transaction at this time in her life - all of that being said - Steve the General sales manager called our mom several times and told her to come pick up her car even after we had requested that he did not contact her anymore - at this point mom became very confused and so were we - That being said - We sent a simple online inquiry to Audi North Austin who happen to have the EXACT same car in their inventory and we received a call from Ashley Morrison @ Audi North Austin within 30 minutes who went over the entire sales process at her dealership and within 15 min offered us a true no-haggle deal on the spot saving us over $5,000 from the deal that we spent 6 months working on with Audi South Austin - Ashley also suggested that due to my moms age she would like to bring the car to our moms front door that day for a quick showing and a test drive to make sure it fit her needs & yes it was perfect - And when I though it could not get any better - Ashley delivered the new car to our mom the next day to the house and picked up her old car and gave us great money for it - The windup here is that Audi South Austin should be truly ashamed of themselves and their business practices and the way they treat their current - local senior clientele - Hopefully this review helps - read more

We walked into Audi South Austin to buy a car and were greeted right away by Cade Watson. From the start, he was friendly, patient, and genuinely enthusiastic about helping us find the right car. We weren't even sure what make or model we wanted, but Cade took the time to show us different options until we found something we truly loved -- and within our budget! He made the whole experience so smooth and stress-free. Cade never pressured us or made us feel rushed; instead, he made us feel completely comfortable and like we'd known him for a long time. We trusted him through the entire process, and he found the perfect family car for us! I highly recommend asking for Cade if you're looking to buy a car at Audi South Austin. We also want to give a huge thank you to Martijn Jassen, the finance professional who helped us finalize everything. He was quick, kind, and made what's usually a long and stressful process incredibly easy. There was never a dull moment with him -- he kept things fun and had us in and out in about two hours! Overall, this was the best car-buying experience we've ever had!!! Thank you Cade and Martijn for making it so enjoyable! read more

Audi South Austin - Bmw x3 m40i - Car Dealers Near Me - Austin, Texas

See all

This Audi location is awesome. They're so caring, thoughtful, solution-based, kind, and help you with consideration and understanding, as well as knowledge base is exception from the staff I interacted with. Specifically Steve, and the gentleman working the front desk on the night of 1/19; y'all rock - thank you!!! Made my day so much easier, really appreciate y'all! read more

Found this place on Yelp right after I moved to Austin last week and I was looking to lease a car. I scheduled an appointment, and was able to meet with Audi Brand Specialist Drew Graham who helped get me squared away on the sales front, along with Chris on the finance front, and Zach on the tech front for my first car, an Audi Q3. My experience was absolutely pleasant and the team was noticeably trying to make sure my first car experience went as smooth as possible with different discounts and add-ons. If you're looking to lease an Audi in Austin, reach out to Drew 512.660.6772 read more

Audi South Austin - My Audi Q3 - Car Dealers Near Me - Austin, Texas

We completely gave up on our second Audi and dream car after getting a massive runaround at North Austin Audi. We called Brink Motorsports who serviced our last Audi and asked if they had any connections for buying a new car. John Bowyer at South Austin Audi we were told. So we showed up, explained what we wanted and why. He not only was able to get us the exact car, but an even better deal. We had waited 30 days to hear back from Audi north but John was able to get our dream car within the hour. Not only that - he let us know the delivery date and it arrived 3 days earlier for us!! He's just the most awesome Audi guy. He's down to earth and not snooty. He knows his stuff. He's my guy from here on out. read more

Audi South Austin - Car Dealers Near Me - Austin, Texas

Steer clear. Will never buy an Audi from this dealership. Sales associate was unprofessional. Visited 2 other dealerships same day (Mercedes and Kia) and they were both seamless and easy. read more

Avoid Audi and Audi South Austin. Please look into water pump failures and coolant migration. This is a foreseeable issue that led to warranty extensions in many other models. After failing on my S7, and causing a coolant migration issue which required the entire vacuum system to be replaced, the dealership charged me almost $7,000 for the repair. The car was less than two months out of warranty and only had 42,000 miles on it. I've owned many cars from different brands and I've never felt so abused. read more

I purchased a 2024 Audi Q5 Hybrid from Audi South Austin in September 2024. While the sales process itself was fairly smooth, the post-sale experience--specifically related to the federal Clean Vehicle Tax Credit--was deeply frustrating and disappointing. I filed my taxes expecting the $3,750 federal tax credit for clean vehicles, which my Audi clearly qualified for. However, my tax return was rejected twice by the IRS because the dealership never submitted the required "time-of-sale" report, which is their legal responsibility, not mine. I called multiple times. I followed up by email. I gave them every chance to respond and resolve the issue. I was told the finance managers were "busy." Weeks passed--still no action. It wasn't until I went in person and insisted on speaking to someone that the report was finally submitted. Only then was I shown a printout--but by that point, my taxes had already been delayed, and I had to amend my return multiple times. To be clear: this form is required by the IRS for anyone purchasing a qualifying clean vehicle. Without it, you cannot receive your tax credit. This isn't some optional form--it's part of the dealership's job. Their delay could have cost me thousands of dollars, and most buyers wouldn't even know they were missing out. This isn't about a mistake--it's about a complete lack of communication, ownership, and accountability. I expected more from a premium brand and dealership. Audi makes great cars, but this experience with Audi South Austin left me extremely disappointed and frustrated. If you are buying a clean vehicle here, triple-check that they submit your IRS paperwork--or you may pay the price later. read more

I have had the pleasure of coordinating with the General Manager Mr.Walker and Mr.Ray from the Finance Department. Nothing but praise to excellent communication when it came to my Audi warranty. If I am ever in the market for another Audi I will be heading back to Audi South Austin. I will also be recommending this dealership to my friends and colleagues. It's difficult to find trust worthy and responsive dealerships nowadays...Audi South Austin is definitely an exception. They truly value their past, current, and future customers. 10 out of 10 experience! read more

Graham was awesome to work with! Super helpful, patient, and made the whole process of getting my Audi Q7 easy and stress-free. Highly recommend asking for him! read more

Hands down the worst customer service & experience ever. Employees are rude & don't explain what they are doing to your vehicles when you go to pick up your car they just hand you a paper of what they did instead of walking you through everything. read more

I had an awesome time purchasing with the help of Yeney from Audi South Austin. I had been haggling with the north location (separate ownership) for months to no avail. However, here I had an excellent experience and walked out with the new car keys in the same day. I highly recommend this dealership for great customer service. read more

Worse car lease deal of my existence. I was patronized, lied to, and lost $5,500. Three employees were involved: Flo Lopez in sales, Steve Sarich (manager) and Giovanni in finance. I leased a new Q3 while trading in a car I owned, I agreed verbally and in writing to receive $15,500 in cash for my trade. The deal included the basic warranty coverage for a lease. Flo wasn't able to explain any of the lease and trade terms, so Steve came to explain it. We spent about 2 hours on and off clarifying every line on the estimate. It was crystal clear that I would get paid $15,500 by them for my car. Giovanni, the finance guy, also spent about an hour with me, going over every line of the cost, fees etc. and I was assured I would get a check for $15,500 and all the other warranties we talk in detail. 3 weeks later I received a check for $15,500 and deposited in my bank, only to get a letter from my bank that Audi put a stop payment. It took 3 days of calls back and forth to figure out wtf happened, until Steve took my call on day 3 and pretended to be surprised to hear from me and "how do you like your new Audi??" The audacity. He ended up telling me that I signed the lease and that was the deal and I must have misunderstood something, and no, I could not return the leased car because the lease already went through. But if I really wanted the whole amount of $15,500 instead of the 10k they were now sending me, he could cancel my warranties on the leased Audi. The deal I got was forced on me through bait and switch, and now I have to suck it up while the boys can all celebrate their quotas met and commissions earned, way to go guys, woohoo!! I am disgusted, I should have gone to Audi North, they have 3x the car inventory. read more

Drove down from Georgetown after being told "all deals are on the table" . Once I was there suddenly it was priced to move and couldn't be reduced. Lucky for me it was rusted through the cab and not worth buying anyway. Wasted a couple hours driving on a Saturday. Wouldn't waste your time or trust their "thorough" inspection process for pre owned vehicles. read more

Horrible dealer experience. Sold a car from underneath me, then texted me to let me know as I pulled into their parking lot with my trade. Claimed the car had sold and delivered the night before when they had been texting me 15 mins before closing time. Never even apologized for wasting my time. Pulled into the North Austin dealer as I drove back home. Totally different experience, was driving out the door with a brand new Q7 3 hours later. read more

UPDATE 10/28/24- I already knew the service dept was awesome (well, Sherry is). Last weekend I had the opportunity to experience buying another Audi and decided to return here after a month of looking around. I met with Alex. Purchasing and/or trading in a vehicle is always a long, stressful process. I came in knowing what I wanted and didn't want and went back and forth many times between my options. Alex accommodated every request with patience, knowledge and professionalism! He knew what he was doing and helped me achieve my goal and work the deal I both wanted and needed and did a great job at making feel comfortable. Everyone there made it a painless experience and mission accomplished! Thank you Alex and Audi South Austin! I think y'all found another loyal customer here. Sorry, I don't have photos to post. read more

Ben Krebs at the Audi service center is the man. He was very professional and knowledgeable. He was also friendly and approachable. My Audi car battery died on me (the 100 degree Austin heat killed it). I'm so glad Ben picked up when I called the service center. He was able to find a warranty I purchased with the car years ago. He provided me with the contact info, and I was able to get my car jumped for free. Once I got it to the service center, he got my car into servicing ASAP. While my car was being serviced, he got me a loaner (2023 Q5 great car if you are in the market). I had my car back in less 24 hours, and it is running great with a new battery. Also, he had it washed for free, which I greatly appreciated. If your Audi needs servicing and you are in Austin, you have to reach out to Ben Krebs. read more

Will never buy an Audi product again. Horrible outcome for an expensive product. Audi Q7 had typical oil usage problems that we told the dealership about while the car was under warranty. We were just told it was normal. Then come to find out there was a huge problem that should have been a national recall for the Q7. Audi South Austin and Audi Customer Service outcome was that they would only charge me $20k instead of a normal $30k to repair it. They wasted more of my money testing the car, too - which was supposed to help my case with Audi USA. There was indeed a big problem but all it resulted in was me paying more money. Won't purchase another Audi again and would not use this dealership's service. read more

Unethical practices. Sold a car right from underneath me as we were doing paperwork! The dealership has a list of core values, But they obviously don't follow them. Not only is this ethically wrong to sell a car beneath someone while in the middle of paperwork. Morally it's not right. I will never recommend Audi South Austin to anyone. read more

Hi all! I posted a google review but wanted to make sure to go on Yelp as well! This is my first time purchasing a car on my own and they made me feel comfortable and heard. Anthony Azar (salesman) and Stanley (manager) were very understanding and explained everything I was confused on and made the overall experience a 10/10. I am solely buying this car based on my experience with the employees of the south Austin Audi dealership! Y'all are great! read more

I feel scammed right now. Bought a CPO s3 a little over a year ago, was told by car salesman the car underwent $1000+ in inspection and getting it certified READ: AUDI CPO: shorturl.at/xCKR3 QUOTE: "Every inch, every detail, and over 300 components are rigorously inspected by Audi trained technicians to ensure each Audi Certified pre-owned vehicle is in optimal condition." yeah. right. So car's left right tire started deflating, tire pressure monitor would light up on a weekly basis. Took it to discount tire to inspect the tire, THE CAR WAS SOLD WITH A WELDED WHEEL!!! the heck!? AND THE WELDING IS CRACKING!?!? Called Audi South Austin, $880 & change for a wheel, which is understandable if I needed to replace DUE TO A FAULT OF MY OWN, NOT BECAUSE THEY SOLD ME THIS C#*P!! ON A CERTIFIED VEHICLE!!! Worse yet, I had 2 tires installed and rotated earlier this year by Audi south austin, and they still didn't know? A used car salesman is a used car salesman I guess read more

See all

Hendrick Audi South Austin Review Hello automotive world. I would like to take a short moment to thank Hendrick Audi South Austin Texas Salesmen, Stanley Norwood. Short story, I've been driving Volkswagens and Audi's new and used since the early 1980's, and I have been fortunate to own a great number of these two manufactures automobiles, both in the USA and overseas while serving my country as an Army Soldier. This brings me to my point. Audi South has been without a question the BEST experience I've had while purchasing a used Audi period. Stanley Norwood, though young, went above and beyond to make sure the purchase was smooth and stress free. He even provided us with a full meal as we waited for the car to be prepared. Stanley Norwood had his hands full with me, I'm an old retired Combat Artillery Soldier, and being grumpy is my middle name. Stanley took it all in stride and presented me with a deal I couldn't refuse. I can only give Stanley Norwood with his genuine personality a 5 STAR Rating, if it went hire, it would be a 10. I'd also like to thank Zach Zapata, Audi South Technologist for providing wonderful technical workarounds and support to allow me the ability to connect my iPhone to My-Audi-App® and Audi MMI® system. This was a seamless operation, and now I can hop in the car and go, music blasting from the Bang and Olufsen® Stereo system. I'm so happy with this purchase, that I will recommend my children and grandchildren to stop by this dealership when purchasing new or used Audi's. Again, this is my TOP Dealership, and if I live long enough, I will be back for something else in the Audi Automotive world. Thanks guys, GC. US Army (Retired), read more

I was promised two detailing credits by Lauren Duval who was the service manager at the time. I asked if she had added that to my account and she said yes and handed me her card. Well, I tried to redeem one of those credits back in February and they scheduled me for April. Spoke with someone at Audi of South Austin and he explained Lauren no longer works there, but that someone would be in touch to get this sorted out. No one called and I made numerous calls, leaving multiple messages and voicemails with the service manager Matt. Well, my appointment was today at 9:30 am and I started calling when they opened and Matt finally called me at 9:45. The service manager's response: "I spoke with both Lauren and our general manager and there's no record of any detailing credits. Lauren said she never issued any such credits." I told him that she had after I was left in the parking lot with a non-working seat belt after their service department had closed and had my kids in the car with me. She explained how I could get a full exterior and interior detail over at BMW next door for my inconvenience. And there were multiple other issues which is why I was given two detailing credits by her. Matt: "Well, we've scoured your service notes and Lauren is really thorough at documenting everything and no detailing credits were given." So I said, ok, I guess you believe I'm just making this up. I have submitted a formal complaint to Audi USA. In the end, it's just a car detailing - not that big of a deal, but I'm infuriated at 1. How the manager treated me like what I was saying wasn't credible. 2. That it took him 3 months to finally get back to me 3. Dishonesty and lack of follow through regarding Lauren Duval's promise when she worked there. & I purchased my vehicle new. I used to be a loyal Toyota owner and their service far far exceeded Audi. I tell you what, I won't ever go back to this dealership. I will take my money and business elsewhere. Good job Audi of South Austin Hendrick Automotive. read more