I found every one very helpful the day I was in! And as a matter of fact I believe it possibly may had been the store manager, who brought it to my attention and the sales associate that this one certain "HOSE" I was about to buy told the associate "don't" even sell it to her, because they had just got a major "RE-CALL on that particular item that morning" SO PULL THEM OFF THE SHELVES!!!!! Which personally I thought that was great customer service!! Because He didn't have to say anything at all, "just to make the extra buck" GREAT JOB GUYS AT UNION STREET, NORTH ADAMS, MA read more