It's great to still find classic hardware stores that haven't dumbed down their inventory to…read moreinclude housewares.

They are the only once that have the soft pellets we use so every year thats were we go.Delivery…read moreis usually within a couple days.Great sales people very friendly and helpful.

We have used Henry's for 10 years and we continued to go back even after disappointing experiences…read morebecause we felt that they were family-owned and a local business, so better to support them than the big box stores. Sadly, that has changed and we can no longer support them. I don't feel they are trustworthy. Appliance service has been very disappointing at BEST. We were sold a product with a missing part and were told multiple times that the part would be supplied, but it never was and we had to continually chase them. The missing part that was never even supplied, actually damaged the brand new appliance. We were sold an appliance that never worked properly and it was admitted to us finally that it was a manufacturer's defect, but no compensation of any sort was ever even offered. So there's two appliances that we purchased at full price, that ended up being not being as functional as they were supposed to be. Most recently, we were encouraged to spend over $750 dollars on fixing an old appliance only to have it break once and for all 2 months later. We had specifically asked if it was worth spending all that money on this unit or whether we should just buy a new one and we were Definitively recommended to do the repair. Now I have had to buy a new replacement appliance at the cost of what I spent on the repair plus $100 - a mere $1665 out of my pocket that I didn't really have to flush down the proverbial toilet. Their response to learning that the repaired appliance died? 'We (conveniently) have a sale coming up next week. Nope. No more. Hello big box store. And in discussing this recent terrible experience with friends and neighbors, come to find out that they have also had very similar experiences. Literally the Same experiences - appliances purchased that were missing parts and were guaranteed that the parts would be supplied, but they never were, poor service, etc. I'm not happy to be writing this review but I feel obligated to save others the pain and suffering we've been through

Henry's gave us good advice on a dishwasher, we got a great deal, it was delivered and installed on…read moretime, and we're very happy! Leslie helped us through the process and provided excellent service.

Each time I go there, I am assisted and they make sure I get exactly what I want. They have a great…read moreinventory (hardware, lumber, etc.) but if they don't have something, they can usually special order it. Glad I found Duke's, now I don't have to drive to Home Depot (Duke's prices are way better too) !

Rented an excavator from them. Said they were going to drop it off in the morning, didn't arrive…read moretill 11:30. When I complained about how late I received it, they told me I have it for 24hrs. I told them that I rented it for Wednesday not Thursday they were not moved. So I had to take an extra day off of work. Then when it was time for them to pick it up, it sat in my driveway for two weeks. When I called and asked them when were comin, it was always "tomorrow ". I will never rent anything from them again.