Hired for a whole house rewire which included new 2nd floor…read more Things seemed to go awry when employees lied about doing a walk through of the work which had been completed. Wiring was missed as well as other problems with disconnected outlets. Work that was done was neat. Contractor requested 2nd payment prior to reaching the agreed upon time line in the contract and would only continue and fix wiring if advance payment was made to get cash into his bank account due to cash flow challenges. Contractor did not respond for 3 weeks and did not meet contractual agreement.

Purchased a Kohler Generator from Austin who installed it. Great job. Reasonable. Friendly. Highly…read morerecommend!

We had a big problem when electricity to the garage died with no apparent reason. That is where…read moreour car lives! We called Tyler's for the first time and they came out and immediately found shorted wiring in the shed near the garage. It was fixed in short order and at a reasonable price. Thank you so much A L Tyler and sons, that garage door was heavy!

Bad company. Called in asking for a quote in a job, finally got a call back asking more details and…read moresaid they service in Wilmington and would call me back with a quote. I called back a week later, finally got another call back saying it'd be months before they could get to us, I told them we could wait but would like a quote, to which Ed said they don't go out that way often (even though it's only a 1/2 hr away). I once again said we could wait until they come out that way but still would like a quote, and he said we should find someone else. I told him if he wasn't interested to just say so instead of wasting my time with excuses and telling me he'd call me back with a quote and then proceeding to blow me off. Bottom line: They don't call you back when they say they will They tell you one thing and another later (Like that they service in Wilmington, but then they don't when they don't want the job) They make excuses for it

electrician came, on time, and quickly repaired the problem. He was friendly , efficient . and…read more obviously very knowledgeable.

A bit of a communication issue to begin...once that was resolved a tech was at my place within an…read morehour. He was very thorough in his assessment...resolved the issue promptly. I had heat again. I asked him how much it was and he replied that they would send me a bill within a couple of weeks. Most other companies want payment immediately. I would highly recommend Arctic!!!

Back in 2022 a man from Arctic Refrigeration came to my home to fix my Buderus as I had no heat…read more The temperatures were in the single digits. He spent a couple of hours looking at my system and tinkering around but not fixing it. He told me he needed a new part and it would take up to 4 weeks to arrive then he'd be back. I never heard from him again. Fast forward to 2023 when we're -20° and surprise, my heat still isn't working. Again, they are given the information to come and fix the heater. I tell the dispatcher what happened and she reads the notes in my file that say "was advised to stop using secondary heating source." What?!? I have a secondary hearing source? And if so, what does that have to do with the broken one? I receive a call from Jim (I think that's his name) saying "their guy will be by today." No appointment was made just assumptions that I could drop everything and be at the house immediately without notice. I inform him that's not how I schedule my day and he needs to make an appointment. Two days later he calls back at 4:47am!!! and says they'll be by later today. He apparently forgot that I need to SCHEDULE my appointments especially since I'm in California where it's warm. Remember, I have no heat and it's in the single digits at my home. He says to me "well you didn't tell me you were in California." I was unaware I needed to check in with some random, rude stranger and let him know where I was vacationing. I called another company that I've hired in the past and trust. Arctic Refrigeration leaves jobs unfinished and still charges you, calls at ungodly hours, expects you to drop everything to accommodate them and inform them of your vacation plans. I do not recommend this company. ***I would encourage you to read the other reviews as they state similar experiences. Rudeness from company, promises to come back with parts and never did, inefficient work.*** Just don't forget to mention your vacation plans as they really like to know where you're going.

Dustin was prompt and courteous. Very professional and skillful. Had my project done quickly and at…read morea fair price. He will be my electrician from now on!

I filled out their form to get an estimate on electrical work. Then, I received a text telling me I…read morewould shortly get a call to schedule a walk through of the project. Afterwards, a woman engaged me in an extensive text conversation to get details about the job. I answered every question as best as I could and provided a photo as requested. She told me they did need to come and see the job to give me an estimate, and that I didn't provide enough information.

These guys are the best!! My heating system was functioning intermittently. Cory handled a…read moredifficult troubleshooting task with professionalism and accuracy. Under pressure with a serious storm on the way and with sub zero temperatures Cory showed up on time and would not give up until we both we satisfied that the problems had been identified and corrected. Several issues contributed to my problem and he found them all. Now I'm toasty and warm even though itis -4 outside. Thank you Cory for not giving up and solving my issues. You're the best

Showed up on time,great service and fair pricing. Very responsive to messages..Definately recommend!read more

My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

truly amazing!! after several days with no hot water my…read moreheating company that I pay a contract for the past 22 years gave me an appointment for 3 weeks out. we recently switched from oil to gas and not many people in the are service this unit. Tara at lane has amazing following up and communication during this frustrating time. not only did they give me an appointment as a new client but called to get me in earlier when they had unexpected window open with no upcharge or emergency fee. Justin technician was also very personable, professional and quite knowledgeable. Justin fixed what my Union electrician and contractor could not resolve in less than 30 minutes! thank you thank you thank you greatly appreciated cold plunge is overrated.

Super friendly people, respond to calls quickly, work efficiently, don't over charge.read more