horrible clerk. He is rude, and downright verbally abusive. I've let AT&T know, but I doubt they…read morewill do anything about this. He was like this to two, other women who were in the store at the same time I was. He actually kicked one sweet, polite woman out.

Horrible customer service. Will be canceling all four lines after interaction with store employee…read morein Brattleboro.

I first became familiar with Steve West when he was a Talk Show Host on WKYV Live and Local from…read more2006-2013. I started everyday driving to work listening to Steve and he was always an inspiration. Steve was and is a musician, a Mental Health Clinician (Healer) and has transferred his music and passion for helping people in emotional distress to teaching us how to use computers with less fear and anxiety. Steve understands computers which is a strange skill for such a compassionate helpful human being. He aways gets back to me when I need help with my computer challenges. Steve has serviced my technology at his home, online and at my home in Brattleboro. I would recommend Steve to anyone who needs supportive, knowledgeable direction on how to proceed with a computer that deserves contempt and rational problem solution. If you tap his brain, he will send you in the right direction at a cost that is worth the expense. Dale W.

Basically got used RAM for $120 from this guy, which at most might have fixed an overheating issue…read more He did nothing else, and tried to tell me my not-yet four year-old laptop was "just a little slow", when in fact it's VERY SLOW -- to the point of not really doing anything. Task Manager shows HUGE CPU and RAM usage. He also installed a program I didn't ask for. His emails ignored my instructions to him, and I had to get very pointed with him. I would NOT call this guy again, and do NOT recommend him.

Craig was extremely communicative, friendly, and efficient! My phone is as good as new. Thank you…read moreCraig! I highly recommend him.

My iPhone battery was getting weak. Craig walked me through helping him order the right one. And he…read morecame to my house to do the repair (in his vehicle). Super easy. Super pleasant. The phone wasn't charging well he cleaned the port. I now have a new-ish three year old phone. For $150. It's a steal imo. And he advised me how to keep the port cleaner (burning my pocket bottom side up). High recommend.

i've used these folks for 26 years renting a variety of tools ... accurate, fair and honest. They…read morealways have the one wierd gadget or doohickey that i'd otherwise have to buy and never use again.

RUN, don't walk, away from this place. Terrible selection of rental equipment which is still better…read morethan the owner's attitude. I've never met a more rude business owner.

Reliable and dependable. Do an excellent job remotely and has a local contact if hands on is…read moreneeded.

Great Service! I…read morebrought an iPad Air and MacBook in to see if Dan could get either of them working. He was able to see me right away and was super knowledgeable and transparent about what the possible issues were based on the problems my devices were displaying. Dan was also very transparent about the potential costs and success rates of various fixes, and gave me options in different price ranges for what I could have done. I was very impressed with Dan - he offered me advice free of charge and told me that I would not have to pay for any repair attempts that were unsuccessful. Dan is super knowledgeable and reasonable, and he offers repairs with quick turn around and reasonable prices. I will be using SFE Tech Repairs as my go-to from now on!

I've been suffering through a chronicly dying iPhone battery. The tech replaced the battery on my…read morephone with one that was much better, and he had it done within a hour. The owner and staff are kind, funny, and obviously care about each other. I have nothing but good things to say about Dan, Chris, and Lindsey.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Great service.. Very knowledgeable staff This place is an…read moreinstitution. I have frequented the Brattleboro location for over 20 years