***STAY AWAY FROM THE KEENE, NH AT&T STORE DUE TO THE EXTREME UNPROFESSIONAL CUSTOMER SERVICE FROM…read moreTHE STORE OWNER, PATRICK*** My unique journey with the Keene store began on Thursday December 18th, 2025. I was welcomed to the store by a customer representative by the name of Casey. I wanted to add my fiancé to my AT&T account and upgrade her phone as a Christmas gift. In order to upgrade my fiancée's phone Casey indicated that she would need to be present in the store in order to process a cancellation of her cell phone carriers service with a PIN number and other personal account information. In turn my fiancée and I showed up that Saturday December 20th and processed adding my fiancée to my account. As a Surgical Nurse I was able to add on a First Responder cell service to my AT&T account called FirstNet. This service would not only allow me to have unique cellular service during an emergency for first responders but it would provide a 25% discount on my bill. Casey was very helpful in assisting us in this matter and my fiancé and I left the store with not only a new phone but with the addition of better cell service that only AT&T has a government contract for. After setting up my FirstNet account, which was not easy to do, I found out that the FirstNet service did not work on my phone. I was on call for my hospital all weekend with an inability to receive or make calls. Thank God I had a phone in my call room for any emergency calls I had to respond to. When I had an opportunity to go into the Keene store which was on Friday December 26th I was referred to Patrick, the store owner. While Patrick was dealing with another customer he suggested I upgrade my iPhone 11's IOS as this would "take care of the issue 90-95% of the time" as indicated by Patrick. I returned home and downloaded the updated IOS hoping that the FirstNet service would work and I would finally be able to make anatereceive calls on my phone. No dice!! The upgrade did not resolve the issue. On my fourth visit to the Keene store I waited until I was briefly approached by Casey who even though he was with another customer was adamant in reassuring me that I will be helped shortly. After a short period of time Patrick came over to me to ask me if the IOS upgrade worked. I explained to him that it did not and Patrick instantly said my phone was not fit to have the FirstNet service due to a malfunction of the phone. I asked him if he could look at the phone and he said nothing could be done. There was zero attempt on Patrick's part to assist me by looking at my phone and only suggested that I have my phone looked at by Apple or upgrade my phone in order to have the FirstNet service. After Patrick was correcting me on how I said he suggested I upgrade my IOS to "it was a recommendation and not a suggestion" to not even looking at my phone I asked how much an upgraded phone would cost. Patrick said I could upgrade my phone to an iPhone 16 at the cost of an additional $12/month. After agreeing to this and enduring Patrick's customer skill of degrading and making the customer seem uninformed and stupid I agreed to the upgrade. Patrick went out to the back of the store and got a new phone and came back to me saying "it's going to take some time before we process your issue". After spending 10 mins or so with Patrick talking about my situation I would expect a closure moment to my frustrating situation considering my discontent in regards to my issue. Nope....Patrick quickly and rudely switched his attention to another customer who was being taken care of by another representative. After my disbelief over the fact I would need to wait longer to have my issue resolved after spending some time with Patrick in trying to resolve my issue I asked him why I needed to wait longer. He in turn responded: "I was dealing with an issue with this customer prior to you". This customer walked into the store 5 mins into my conversation with Patrick and was being helped out by another representative. Out of frustration I in turn responded: "Why am I now getting the f***ing run around"? Patrick, knowing he could help my situation by simply looking at my phone but was embarrassed that he did not know enough about his own cell carriers service, responded by saying: "You will not swear in my store. Go get some rest and come back tomorrow or I will call the police to have you removed". Stunned and sickened about how I was being treated I walked out saying I am done with AT&T and am going to cancel after being a customer for 20 PLUS years!!! I immediately went next door to Verizon, cancelled my AT&T service of twenty years and will receive Two new phones for free and pay literally 50% less a month than I did at AT&T. And the Verizon rep was able to help me properly activate my FirstNet service such that I can receive and make phone calls until I officially cancel with AT&T. AT&T- ALL TALK & NO TACT

If I could give negative stars I would! This manager "Patrick" who refused to give his last name,…read moreis a terrible manager! 6/20/25 went to AT&T at 3:45 ish to get clarification on billing when manager Patrick came over to "help" and when he said we had no trade in phones on our account we questioned how that was possible when both me and mom traded in our phones. Patrick said we don't have them and if we could prove what phones we traded in he could help us. We stated how are we supposed to be able to prove it when we don't have the phones anymore and he proceeded to get very sarcastic and condescending with my mom and I. As we were walking out the door he said he could help us find our phones after telling us he could not. Told us our behavior was being recorded to prove how rude we were being. I told him I hope someone watches the recording to see how condescending and unhelpful he was being towards my mom and I. This all happened at the Keene NH branch by Walmart off Winchester Street. Since Patrick told us, he had no record of us trading in our phones this branch basically mishandled the trade in of mine and my mother's cell phones. I had an apple 13 Pro Max phone and my mom had an 11 Pro Max phone therefore we never received our trade in value of over $1000 for our phones alone that they're claiming they never got.

Great shop excellent service awesome menu. Better than boston garden that's up the road from this…read moreplace it doesn't have the long entrance and they don't randomly lose wifi computers connection like randomly not open.....

Stay away. Unethical business practices, they are not local,…read moreand are selling tainted products.

My significant other purchased a disposable and it lasted all of 10 minutes. Still full, fully…read morecharged, simply junk. To far away to go back for a refund / exchange.

Great locations and best prices in the area. Wonderful staff who take their time to find the best…read moreproduct for you. Very homey and welcoming, easily the best dispensary in the srea

If I could possibly rate them lower, I would have. Cashed a check paid in full without delivering…read moreservices. My cousin passed away in May of 2018. My family began getting a headstone for a family plot at the end of May. Here it is Sept 12, 2018 and the headstone is totally paid for (and has been since June--with check cashed) and we are no closer to having the stone installed. Initially we were told 8-9 weeks. Several weeks ago we were told again they were "waiting on delivery of the stone" then the stone "didn't come in". Now the stone has arrived, or so I'm told. Then Dave said the stone couldn't go in because the company he hires to pour the pad did not do their job. When I questioned the pad being poured it was delayed because of rain first and then the most recent excuse was death in the family. But now its the companies fault because they didn't pour the pad. As a business owner you should know the progress of all your jobs and be checking in on them instead of cashing checks and waiting to see if anyone complains. It makes me wonder how long Berkshire Monumental Works would have let this go since my cousin that paid for the stone lives in Illinois. I wonder how many other folks they've ripped off over the years.

Very friendly, sincere and honest. Willing to work with customers in anyway he can. Beautifully…read moredesigned stones and set in a very timely manner!!

Knowledgeable and friendly. Will return!!! If they don't…read morehave a part on hand they usually have it delivered to their store by the next day.

Date of visit: July 25, 2025 Time: Around 11:30 AM…read more We stopped into O'Reilly in Brattleboro while dealing with a trailer hitch emergency on the road. We asked about their tool loaner program -- something they publicly advertise. The older gentleman who first greeted us had a crumby attitude from the start. He seemed irritated by our presence, cut us off mid-sentence, and quickly denied us without much explanation. His tone and body language made us feel completely unwelcome -- and frankly, it felt like more than just a bad mood. On the flip side, the younger guy with glasses was polite, helpful, and really tried to assist us. Unfortunately, the older employee kept butting in and overriding everything, refusing to let us borrow tools even though the younger guy was clearly willing to help. It was frustrating and disappointing. We left feeling disrespected and turned to Advance Auto down the street -- where we were helped without judgment or hassle. If O'Reilly wants to represent themselves as a reliable stop for travelers and folks in a pinch, they need to take a look at who they've got at the front counter.

Very competent, friendly, and on-time service! We were very delighted with the technician, Mark!read more

Not good. Sold us a…read morebeautiful gas range. It worked great for just over one year. I loved the thing. Unfortunately, my cleaning lady at the time knocked a button or something and caused it to short-circuit in such a way as to risk burning the house down. I had it looked at by a contractor and it was dead dead dead. Called Manny's and given that it was just a month or so past the warranty date, we were SOL. Unfortunately, we had also purchased a 'fridge from Manny's around the same time-frame. The 'fridge that we paid for was a very VERY nice model that happened to be on sale. Unfortunately, when the delivery men came to install it, they discovered that it did not fit through our doors (old weirdly built house, I suppose). They gave up and took it back. We were given a replacement for the same price which was nowhere near the same quality and specs (major downgrade). The replacement unit works okay ... Or has, for almost a year or so ... But now the freezer-drawer has started to fail to close, and it generates a monster sheet of ice every few weeks that needs to be removed or else the unit won't function. Overall, I am not impressed. I had great luck with another leading company in the area and I only went with this one because a co-worker recommended them. No clue why I made that mistake. tl;dr look elsewhere.

This is a scam company. They took thousands of dollars from me, over a 2 month span, and had told…read moreme they would get my Google Ads account up and running. They stated it would be set up in about a week, then would take about another month for fine tuning. Two months in, it wasn't up and running, they had no idea what the problem was, nor knew when it would be running ads. I cancelled, as they didnt live up to their end of the contract, and I felt they didnt really know what they were doing. They hit me with a cancelation fee, despite not living up to their end of the deal. When I made a post on IG, warning others about their shady business practices, they promptly blocked me. They only care about getting you into a contract, and charging you for expert services, despite putting up amateur effort. Stay FAR away from this company, it was a terrible mistake on my part!

We have started working with Freitag. Jan and Peter have been great. They answer emails right away…read more They make working with them very easy. I look forward to a great experience with our Marketing.