Cameron, an employee at Brattleboro's Verizon Authorized Retailer, TCC, checked out my Apple IPad…read morewith elegant simplicity at the store, found no serious issues with it, and answered my questions and gave me information I needed to set up a usage review. I didn't have to wait very long for service. When my problem reappeared in my own home I was able to call him at the store and he suggested resetting my home WiFi and Presto! Everything was OK. I'm not great at knowing how to troubleshoot this technology so It felt very good to be able to find a very knowledgeable and courteous employee to interact with. I rate Cameron five stars!! /

iPhone 13 Mini had poor connection with charger. Sales rep looked at phone port with flashlight,…read morefrowned, and said I needed a new phone. Went home and, with light from the window and a toothpick, cleared the phone port of a rather sizable ball of lint. No more charging issues. It's sad, though, that had it been someone else with same problem (say, an elderly person), they'd have gotten conned into buying a new phone. I hate people.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Great service.. Very knowledgeable staff This place is an…read moreinstitution. I have frequented the Brattleboro location for over 20 years

I spent more money on new cables than I spent on getting my phone's USB-C port cleaned in just a…read morefew minutes. $25 may seem like a lot for a quick fix, but I could have spent a lot more money on cables or pursuing other repairs. 10/10 would recommend.

I had a great experience getting my Galaxy S23 fixed by Fast Fix. Definitely fast and very…read morereasonably priced for the repair.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I needed to get some electronic components for a circuit project. Radio Shack is one of the few…read moreplaces around you can get that kind of thing. They people that work there are always kind of dorky. Im convinced that too much time with technology saps a man of his testosterone and renders him soft and unlikely to hook up much. In turn that leaves our Radio Shack employee more time to look at computer porn, get softer, and worry about what version of andriod is running on your phone. Needless to say this kid did not know too much about what I was looking for. They had some of the stuff, but they are moving away from that kind of thing to cell phones and cameras. Circuitry is what most of our modern world is made of, and remarkably tons of this stuff to interact with circuits is out there waiting to be discovered. It takes some time and I'm a beginner, but it's fascinating to know that you can build almost anything you can think of from off the shelf electronic components. geek out.

I've used this store for several years for phone and atypical device/connector needs. Store staff…read moreare very knowledgeable and provide a high level of personal service.

Craig was extremely communicative, friendly, and efficient! My phone is as good as new. Thank you…read moreCraig! I highly recommend him.

My iPhone battery was getting weak. Craig walked me through helping him order the right one. And he…read morecame to my house to do the repair (in his vehicle). Super easy. Super pleasant. The phone wasn't charging well he cleaned the port. I now have a new-ish three year old phone. For $150. It's a steal imo. And he advised me how to keep the port cleaner (burning my pocket bottom side up). High recommend.

Been going to this guy for phone help for 3 years. I first discovered him after reading a review…read moreand heck, he's easy to find in my town on a big plaza. He goes out of his way to help you. A few years ago, my phone charging port was not working right in and I was in the process of getting new phones and changing providers. He couldn't repair it. He hooked me up with a gadget to charge my phone till I got the new ones. Today I stopped by because every time I plugged my cellphone auto charger into my saddlebag port on my Indian Chieftain motorcycle, it knocked the FM radio right out. All FM. I also have had issues in my truck with certain FM stations using these cheapo chargers. I showed Ibrahim when I brought my bike in today, and he said............"I'll be right back". Brought out his auto charger and BOOM. All good. It takes A to C and C to C cables also! It was the cheap dollar store chargers that were causing all the interference. I had also bought some quality in home wall chargers from him when I got new phones. They work GREAT. He sells "the good stuff" but much cheaper than the phone dealers. I bought 2 of these new auto chargers for our vehicles and 1 for my bike. When my current major carrier contract runs out I may go with a service that he provides because he treats you right and makes sure he can help you. If he can't fix your phone, he can put you in something else. Highly recommend.

Love this place! The best prices around for any and all repairs or replacements. Abraham is the…read morebest. He is super friendly and helpful when it comes to explaining the repair process. Highly recommend!

If I could, I would give them 0 stars. The "person in charge" had serious attitude and would put…read moreall of the blame on the customer until she got on one of her soap box tangents and unearthed what actually happened in a situation. She played dumb until she got called out and even then she would try to put all of the blame back on the customer. She was not helpful at all and had zero resolution besides "this wouldn't have happened if you went to a corporate store". NOTED. DO NOT GO HERE - take the extra time and go to Hadley. I will tell everyone I come in contact with what terrible experience we have had over the last few months dealing with this one woman and this store so they can save themselves the stress and headaches.

The man in the dress was yelling at a customer when I got there and told me they couldn't help me…read moretransfer my account to a business account. The store didn't even have any demo phones out. The displays were all blank. Went to Hadley and the atmosphere was way more professional and welcoming. They informed me that the greenfield store isn't even a real Verizon store, and they spend half their time in Hadley cleaning up Greenfield's messes.

Came in to get a new quick charger cable for my iPhone 12. Staff was knowledgeable and friendly,…read moreand FAST - in and out in 5 minutes. These guys have also given me several battery changes over the years (I'm a rideshare driver and it drains my battery fast) and they always do great work.

The only thing I dislike about Berkshire Wireless Repair is that they are very expensive. They…read morewanted $250 for my cracked iPhone 6s screen to be replaced which I felt was outrageous. I found that you can get your iPhone fixed for at least $100 less if you just go to an actual Apple Store. That way it won't even break your warranty and you're getting it fixed by the actual company you got it from. The staff is very kind any time I have had to talk to them and answered all of my questions when I had any.