First time at this local shop on Rogers Road. Quick, efficient and friendly service…read more When you pull up you're greeted and offered a bottle of water right away. The team guides you into the bay (you stay in the car). Even though it's half for show, the team members shout out each step of the process to the other team members and they cross check one another to be sure everything is complete. This is appreciated since it ensures that you don't drive off with a loose filter or not enough oil. Added bonus, tire pressures are checked and adjusted, fluids topped off and windshield squeegee'd. Price is about what you'd expect. No bargain, but as always "you get what you pay for". I recommend this shop.

Waited 30 mins for the car in front of me and the oil change itself took an additional 20 minutes…read more Would not recommend.

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

Avoid. Hired for an AC compressor replacement. Minimal…read moretools, had to lend a 10mm socket, one of the most common tools needed to work on cars nowadays. Released freon from the system into the air. Didn't complete the job. Paid for some parts and hours prior to completion - big mistake. Then ghosted. Just avoid.

A little pricey. Failed to get back to me with price parts on another potential repair after I paid…read morehim and he finished the job. Not a big deal but I put some stock in a person's words. Texted him later for another repair and he was about $100 more than another person.

Fast, friendly. No pressure to buy anything, just informed me what I needed and the expected cost…read more They are a bit pricey. I am a first time customer and I'll go back.

I don't think I would refer them. It was almost $100 for an oil change. And it wasn't the best…read morequality oil that they had. I thought that was kind of crazy. The young man kept stripping my screw first he tried to drill and it kept making that awful noise. Then he tried a screwdriver and that didn't work. Then he tried the drill again. I asked him just to bring it to me so I could know that it was in good shape when he finished with it. I don't know it out refer them. It wasn't a great experience.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

The service was OK. I was told I need a battery but No one explained what the new battery would…read morecost. I had to ask what brand they sold and the price of the battery. I also didn't like the fact that they emailed my receipt with no option offered for a printed one. I like printed receipts so I can keep them in my records. Also the windows sticker indicates they used valvoline oil, the receipt shows Kendall oil was installed.

They were courteous and helpful amidst being very busy. We were in and out pretty quickly.read more

5/18 oil change. June 1 low oil after my mechanic changed my brakes and said I don't have an oil…read moreleak and am low on oil. Last year got an oil change and the oil cap was left off. I DO NOT recommend Jiffy lube in Capital!!! Beware!!!!!!!!!!!!!!!!!!!!

Unfortunately I wish I didn't have to leave any stars. Pretty sure he was a con. I found out…read morehe overfilled the oil.

Don't work with them if you value your car and especially your time. Complete time wasters and not…read moreproblem solvers

If you want longevity in your vehicle... AVOID. THIS. LOCATION!!!! They said the last crew, who…read moreapparently all were fired, stripped my drain plug. They said don't worry about it & to just reset my dash. I was told a "claim" was filed & someone will be in contact. Next morning, HUGE oil spill in my driveway. Call the store, they state "oh it's out of our hands now, our district manager will call you in like 30 days". THIRTY DAYS WITH LEAKING OIL. I've spent over $150 on quartz of oil so my car doesn't blow up while I wait to hear back from this sorry ass company. Constantly having to refill my oil almost every day. Im truly not even sure if they know how much damage not having oil in your engine can really do.... You go to get your oil change & you leave with no oil & have to constantly worry about your engine exploding due to Take 5s error.

Terrible place. Zero Customer Service with Corporate No Help at all. On 11/5/2025 I took my 2024…read morenew leases vehicle for a simple oil change. This is what I ended up with. The crew stripped the screw. Zip tied the bottom oil pan over because they lost the screws! I wasn't aware until the next day when the cover was scraping the road and I was pulled over. I called the location they ignored me. I called corporate and they said it's a franchise and they can't do anything about it, but they will email them. Well folks I ended up taking it to Precision Tune auto Care in Wake Forest. They took off the cover and it took over 2 hours. IF YOU VALUE YOUR VEHICLE STAY AWAY FROM TAKE 5 OIL CHANGE AT 8460 LOUISBURG RD. I will never trust them again or any of their locations.